The apartment was very good, clean and will presented
The only problem about our stay is the lack of information regarding the location, it was located somewhere else than it was advertised, this hindered our plan and daily commute seriously. The address should be the same as advertised so people can plan everything ahead.
BAHA
2020 年 8 月入住 2 晚
8/10 还可以
J
商务旅客
2020 年 6 月 20 日
满意:客房舒适度
Booking was not at address advertised, had to supply me 2 separate accommodation as the booking offered at checkin was only 2 bed not 3 bed as I had booked.
J
2020 年 6 月入住 4 晚
8/10 还可以
真实旅客
2020 年 5 月 30 日
真实旅客
2020 年 5 月入住 2 晚
8/10 还可以
Leslie
与家人出行
2020 年 1 月 2 日
满意:员工和服务,清洁度
Property is clean and quiet where our unit is located, but it has garbage disposal not working. The window blinds are broken also. They don't offer complimentary shampoo. The staff is friendly however.
Leslie
2019 年 12 月入住 6 晚
4/10 很差
Åsa
与家人出行, 团体旅客
2019 年 12 月 10 日
不满意:清洁度、员工和服务、住宿条件和设施
Bo inte här!
Incheckning tog lång tid. När vi väl fick nycklarna, fick vi åka ca 30 min till lägenheterna.
Vi var 3 familjer och 13 personer. Familjen med 5 personer fick lägenhet med 1 nyckel. Svårt att göra olika saker då. Fick ny lgh dagen efter med 2 nycklar, men 1 badrum.
En i en annan familj valde att sova i bäddsoffan och vaknade av att det kröp i ansiktet. Soffan var full av vägglöss. Även dessa fick byta lgh. Familj 1 såg att någon flyttat in i familj 2s gamla lgh med löss. Man hade sagt att lössen skulle vara utrotade. Inte troligt.
Lägenheterna hade smutsiga heltäckningsmattor och även sofforna såg allt annat än inbjudande ut. I 3:e lgh var vissa köksluckor helt sneda.
Boka något annat än detta om ni ska till London. Kan verkligen inte rekommendera!
Åsa
2019 年 12 月入住 4 晚
4/10 很差
Nancy
2019 年 11 月 22 日
满意:清洁度、住宿条件和设施、客房舒适度
Technology challenges.
One needs to read fine print. Address (1 Benjamin, London) has nothing to do with the apartments. Check in is other side of town. There was no light in elevator. WiFi didn’t work. And remote for TV needed a new battery. I emailed back and forth - company was responsive... TV fixed same day. Internet took two days to resolve and elevator lights never fixed. The apt was clean and comfortable, but the tech was a problem.
Nancy
2019 年 11 月入住 3 晚
6/10 一般
Johan
2019 年 10 月 15 日
不满意:客房舒适度
Teleurstellend verblijf in z.g. Tulip Niké
Niet het met opzet op die bepaalde locatie geboekte appartement gekregen, doch 20 minuten verder van gewenste locatie.
Apartement op zich OK, maar verre van hetgeen geadverteerd.
Bed en matras waren van abominabele kwaliteit.
Kortom: ik voerlde me aardig gefopt.
Not the address you book.Not what you see in photo
TERRIBLE experience . will never book this again. So this is a group of apartments. When you book you do not get the location they advertise, when you phone them to tell them what time you are going to book in, they tell you you are staying elsewhere (in the vicinity and not the same as photos) . You do not stay in a 4* apartment. Worse still they treat you like you should know this for the price. Then you have to travel 30 mins on the tube to get the key at aldgate east underground and then 30 mins back. They are not sympathetic and despite getting hotels.com involved they do not resolve. Total mis sale. check the other reviews I wish I had. I am not the only one that has had this happen.
this is what I got instead. http://www.apartmentsapart.com/europe/uk/london/apartments/detail/77903 . split level apartment so bed and lounge on one floor and another bedroom on another floor. dishwasher was broken, no washing cloth provided, no shampoo or shower wash, this is run to the bare bones, damaged taps, no queen size beds, in fact the duvet was two singles duvets.