“The rooms could have been cleaner.Toiletries and tea coffee satchets were not there and had to be asked for.Staff however at the front desk were very helpful.”
“Staff needs customer service training. Not very helpful. Room is not clean. But location is fantastic.
Humidity from air conditioning floods up the floors. It’s high risk as someone will break their bones one day for sure. Breakfast is so so. Not very sumptuous. Variety is good but lacks taste and flavor. Overall not a good experience and definitely not looking forward for another stay. Sorry ☹️”
“We could not use the pickleball court as it was under maintenance, which I can understand. But if it is not going to be available then it needs tobe communicated before we book the property, as we do pay for such amenities as well”
“We stayed in room 616.
This is a basic 4 star hotel for sure. It is clean. And the rooms are large. Bed is large and comfortable but the pillows were so soft they didn't work.
However our bar fridge didn't work. The bathroom is large.
The breakfast was adequate but we did have to ask for butter, There was no Ham or bacon available on the morning we stayed. Which is ok but after a while you do want a European breakfast.
We had a room service dinner which was adequate... lamb Chops were……