In general, the staff was very friendly and attentive. They cleaned the rooms and replenished the towels every other day, but would provide towels if requested. The main issue was the seaweed on the beach. Unfortunately, we were never able to go into the actual ocean water and had to stay on the Bayside because there was terrible seaweed the entire trip. Obviously, this is something that they were not able to control, but there may be other parts of the island that did not have the severe seaweed issue.