Cool property but in dire need of updates and maintenance! The bones are there but it needs some TLC the restaurant was completely out of commission but was told they have plans to redo and reopen
Renee
2024 年 5 月入住 1 晚
8/10 还可以
Rob
团体旅客
2024 年 5 月 17 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great older hotel with our buildings with additional rooms. A bit dated but still charming. Unfortunately restaurant and bar had been closed for a year or more and are slated for renovations later this year. Would have been great to have these active and have an active lobby scene.
Rob
2024 年 5 月入住 2 晚
8/10 还可以
Kerry
2024 年 5 月 17 日
满意:清洁度、员工和服务、住宿条件和设施
Kerry
2024 年 5 月入住 2 晚
4/10 很差
Chico
与配偶出行
2024 年 5 月 12 日
满意:员工和服务
不满意:住宿条件和设施
Management oversight was terrible. No TV controller. Promises Presto Log for fire place was not there. Shampoo and body wash dispencers were empty. The only heat was a small oil heater that resulted in a very cold room. All in all, a very bad booking.
Chico
2024 年 5 月入住 1 晚
6/10 一般
Alireza,San Francisco
与配偶出行
2024 年 5 月 8 日
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
Very Nice location and friendly front desk staff. The Mendocino Hotel has lost its luster an is badly in need of an upgrade. We stayed in a garden suite which had a strong moldy smell, it was very cold and had no thermostat, only a portable heater; we brought some food from a restaurant, left if out for a couple of hours and when we went to eat it it was full of ants. This used to be a wonderful hotel, unfortunately it no longer is.
Alireza
2024 年 5 月入住 2 晚
4/10 很差
Sebastien
2024 年 5 月 6 日
满意:员工和服务
不满意:清洁度
Sebastien
6/10 一般
Louisa
团体旅客
2024 年 5 月 5 日
满意:清洁度
不满意:住宿条件和设施
Hotel apparently had new owners and they need to renovate the property, including new bed mattresses!
Louisa
2024 年 5 月入住 2 晚
10/10 超赞
Annelise
2024 年 4 月 30 日
Annelise
2024 年 4 月入住 2 晚
4/10 很差
John
与配偶出行
2024 年 4 月 30 日
不满意:清洁度、服务设施、住宿条件和设施
I would not stay here again. I booked via Expedia, its list of facilities is woefully out of date. There is no food or drink available on site, the tea and coffee in the communal area is over the road and only available for a few hours in the morning. The property may well have been built in the late 1800s the cobwebs hanging from the ceiling help to authenticate this. The bed mattress has been upgraded since Victorian times but probably only the once. It’s a fight to sleep in the middle as the edges have no support and you roll out of the side. I booked a queen size bed but it seemed like a standard double, although I didn’t have a tape measure to check. It would have been nice to have a bedside table on both sides of the bed, we had to make do with an upturned drawer. On positive note the bathroom was nice and bright. The shower head was intended for Victorian guests as it was only 5’6” high and the hot water flow miserably poor.