6/10 一般
Deanna
与家人出行
2024年06月19日
满意:员工和服务
不满意:住宿条件和设施
Entering the property I was very pleased. The receptionist was very polite and the place smelled amazing! The air freshener(or whatever they had ) was so refreshing. Once checked in she told us where to park to better access our room. The keycard didn’t work and we were outside in the heat and had to either walk or drive back to the front..we walked. She tried the key and saw it didn’t work but told us to try and put it halfway in and so we did and it worked after that. There was a silverfish (bug) on my bed an ant on the floor a spider and what seemed to be 2 flying ants in the room we killed. My daughter and I are not bug people but we stayed anyway. The pool area was nice.The walls were dirty in the bathroom and bedroom like dripping dirty handprints left, and there is plenty water damage throughout the room. The refrigerator was filthy so we did not put our drinks inside of it. I didn’t complain it was my last night in town and needed somewhere affordable to stay. The front desk clerk was very polite and I’m sure she would’ve accommodated us but I took one for the team. I’m only sending this because I was 1. Surprised that it was this way due to the cleanliness outside and inside the lobby and 2. These things should’ve never even been an issue. I will probably stay here again but if it’s for a longer stay I would definitely let them know
Deanna
2024 年 6 月入住 1 晚