Would not recommend this hotel. Room was filthy! Huge rust spot in tub, mold on ceiling, dirty pillowcase, wallpaper was peeling, carpet had not been properly vacuumed! Definitely will not be staying here again!
Jerry
2024 年 5 月入住 2 晚
2/10 糟糕
Shameer
与家人出行
2024 年 5 月 5 日
满意:服务设施
不满意:清洁度、员工和服务、住宿条件和设施
Check in was fast, but got no info about the hotel. Did not mention check out or restaurant available (we did know when we booked). Pretty much gave the key and pointed out the elevators.
The room was dated. Looked like blood stains on the bedding, rust spots on the door frame, ripped shower curtain, worn furniture. While the lobby areas looked perfect the room was disappointing. Just stayed at a Hilton garden Inn in Dallas and the difference was night and day.
Shameer
2024 年 5 月入住 1 晚
6/10 一般
Sylvia
2024 年 5 月 5 日
不满意:清洁度
Lottie was very friendly and helpful. Room was not that clean - goldfish under the bed. Found when I dropped my glasses
Sylvia
2024 年 5 月入住 2 晚
6/10 一般
Christopher
与家人出行
2024 年 5 月 1 日
不满意:住宿条件和设施
So when you walk in the lobby it was extremely nice. But when you actually get to your floor the hallways were extremely dingy. Pretty sure we didn’t have fresh towels as they weren’t folded but just thrown back up on the shelf. In the hallway there was condensation forming on the vent. Very weird smell as well.
The roads around the hotel are horrible. I will prob need to get an alignment after going down those roads.
I was definitely disappointed in this place.
Christopher
2024 年 4 月入住 1 晚
10/10 超赞
Patrick
与家人出行
2024 年 4 月 22 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Regular place that we stay when on Monroe. Great staff and accommodations
Patrick
2024 年 4 月入住 2 晚
4/10 很差
Linda
2024 年 4 月 18 日
不满意:清洁度
I didn't like the color of the water it was yellow. We didnt bathe.
Linda
2024 年 4 月入住 1 晚
6/10 一般
melody
2024 年 4 月 15 日
不满意:住宿条件和设施
melody
2024 年 4 月入住 4 晚
10/10 超赞
Sandy
与家人出行
2024 年 3 月 22 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
On our first night at the hotel our room was very warm and the air conditioner would not work. The next day I called and the very nice maintenance guy was there within 30 minutes.
He had to replace a part & he completed it right away.
This Hilton Garden Inn was great on there response & resolved the problem right away.
Sandy
2024 年 3 月入住 6 晚
4/10 很差
ETHAN
2024 年 3 月 15 日
满意:员工和服务
不满意:住宿条件和设施,清洁度
Dingy and stale smell of the hotel. Carpet has been there a long time and bathroom floor was filmy. Staff was helpful.