“The assistance from the staff in this hotel was exemplary. Nothing was too much trouble. We had a wonderful stay with our 2 teenage kids.
The spa facilities were wonderful”
“Little gem of a hotel, beautiful views, bus right outside down to Casamicciola where you can get a variety of buses around the island.
The staff were so friendly and helpful, nothing was too much trouble. The breakfast was tasty, lunch/dinner also available and good value.
Nice pool and thermal baths/sauna. Good little bar for snacks and drinks.
Highly recommend this hotel for a calm stay just a way up the hill from Casamicciola and Lacco Ameno.”
“Very nice. I will definitely go back and recommend. Best 5 star hotel on our italy trip. My family loved it.
They had a 5 percent "discretionary" tip added to my bill which came as a surprise. I like to tip myself, which i did while i was there. I asked them ti remove it and they did. Ive stsyed at olenty of places thst have a service fee, which i don't have a problem with as long as its clearly stated before i check in. That 5 percent left a bad taste being the very last thing you……
“This hotel is in a great location - walking distance to port, shops, restaurants, buses etc. Lots to see and do in the area. Hotel needs major upgrades, and regular cleaning. Another couple was also talking about how dirty the pool area was - from mold at the pool edges, hair clumps in and around the pool - it was not clean. Rooms were noisy with people throughout the night and day in the halls. Some tile patching was done in the bathrooms, but there was also holes still in the walls and a stain……
“Everything was wonderful! Mostly Italian speaking so can be a bit challenging if you don’t know Italian such a good stay and such friendly people, great beach as well right out front, highly recommend”