翡翠酒店允许宠物入住吗？

不可以，该住宿仅允许辅助型动物入内。

翡翠酒店的停车费是多少？

该住宿免费提供自助停车。

何时可在翡翠酒店办理入住？

开始办理入住：14:00；停止办理入住：午夜。可安排提前入住，须支付费用（取决于客房供应情况）。在限定时间内可安排延迟入住。

何时可在翡翠酒店办理退房？

退房时间为 11:00。延迟退房会收取费用（视客房供应情况而定）。

翡翠酒店提供前往机场的班车吗？

是的，按要求提供机场班车。每辆车费用：USD 30.00。

翡翠酒店的地址在哪里？

此酒店位于高岭，步行 10 分钟即可走到萨里特中心和奥什瓦尔宗教中心。而且，韦斯特盖特购物中心和联合国难民署肯尼亚距离酒店不到 2 公里。

翡翠酒店点评、优惠和照片 2025

Q: 翡翠酒店允许宠物入住吗？

不可以，该住宿仅允许辅助型动物入内。

Q: 翡翠酒店的停车费是多少？

该住宿免费提供自助停车。

8/10 还可以

真实旅客

商务旅客

2020 年 3 月 24 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Very kind staff, nice, big rooms, good location in the Westlands. But the pricing policy in the restaurant is something you need to get used to. If you order a main course (500 - 900 KES), the waiter asks you wish side dish you would like to have (e.g. steamed rice, or naan), becuase you cannnot eat the main course without side dish. But be aware: the side dish is not included, you'll have to pay it separately. So, it turned out quite expensive for me, but the portions are large. And it tastes good!

2020 年 3 月入住 9 晚

8/10 还可以

Nando

2020 年 1 月 16 日

满意：清洁度、员工和服务、服务设施

Interesting location close to shopping and entertainment, staff was very helpful

2020 年 1 月入住 1 晚

8/10 还可以

Jan，Berlin

2020 年 1 月 8 日

满意：清洁度、员工和服务、服务设施

The hotel is located in the very heart of Westlands which is a district with many bars and restaurants. Rooms are in the 6th and 7th floor of an office building. From the balcony of my room, I had a great view at the iconic One Place building. The room was very spacious and the bed was comfortable, but the furniture a bit run down. For 40€ that's totally fine though. I would rather classify it as 3-star.

2019 年 12 月入住 1 晚

8/10 还可以

真实旅客

2019 年 12 月 31 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

2019 年 12 月入住 4 晚

8/10 还可以

Tracie，Philadelphia

2019 年 12 月 26 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Nice place. However a member of the staff has been stalking me since my stay. He must have went into the system stole my phone number. Messaged me on WhatsApp. Tried several times to become my Facebook friend. It’s stopped me from wanting to book here again. I liked the hotel and Location very much but he’s been a creep. I didn’t enjoy this. I think it’s rotten to have someone stalk you from a stay at their job.

2018 年 10 月入住 3 晚

8/10 还可以

Ben

团体旅客

2019 年 12 月 8 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Comfortable stay at a budget cost

Room was comfortable with fast wifi, however the power to the building turned off twice during our 2 day stay which obviously effected it; in addition, the hot water system needed to be turned on at the wall and so was also effected with the loss of power. The adjoining restaurant, Vista, was very quiet but the food was to a really good standard. I would very much recommend the cheese naan! Overall, giving some leniency to the power loss, I would recommend a stay at Hotel Emerald.

2019 年 11 月入住 2 晚

6/10 一般

Ziphozihle

2019 年 11 月 14 日

2019 年 11 月入住 2 晚

4/10 很差

真实旅客

与配偶出行, 商务旅客

2019 年 11 月 12 日

不满意：员工和服务、服务设施、住宿条件和设施

Location is good, hotel and food is good But room service is terrible No overhead shower and bathtub was slimy Towels were not well cleaned and air quality was bad Security was good

2019 年 11 月入住 1 晚

10/10 超赞

真实旅客

2019 年 11 月 10 日

2019 年 11 月入住 1 晚

8/10 还可以

真实旅客

2019 年 9 月 3 日

2019 年 8 月入住 4 晚

6/10 一般

真实旅客

2019 年 8 月 5 日

2019 年 8 月入住 2 晚

10/10 超赞

Neil

2019 年 7 月 24 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Definitely recommended

Fantastic location and fabulous room. We stayed in a deluxe room that was incredibly spacious with a huge bathtub. The staff were exceptional and helped us organize ubers, gave us suggestions of where to go in the area and really went above and beyond. The owner was there and was incredibly friendly. We felt very at home. The location is walkable and felt very safe. We will definitely be returning.

2019 年 7 月入住 2 晚

2/10 糟糕

真实旅客

商务旅客

2019 年 6 月 11 日

不满意：住宿条件和设施，清洁度

The pictures are not the real thing there. The furnitures are old and dated. The bathtub can’t fit a baby left alone an adult. The noise around the hotel is too loud cos of the club. I will not recommend this place to anyone.

2019 年 6 月入住 2 晚

10/10 超赞

maximus

2019 年 5 月 15 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Safe . Great location . And value

Solo traveller from Australia. Great location and value . Nice and helpful staff . They gave me one of the best room Easy you can walk around in day time . And at night you are located middle of night clubs Great place for solo or family I’ll be back

2019 年 5 月入住 6 晚

8/10 还可以

真实旅客

2019 年 4 月 24 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

I really enjoyed the Hotel and staff was excellent. The only aggravating thing was the card key for my room. It never worked and every time I came in I had to stop by the front desk and they had to send a member of the staff to let me in my room. If they fix this, I wouldn't have a complaint. Overall good stay though and is in a great location.

2019 年 4 月入住 5 晚

8/10 还可以

真实旅客

2019 年 3 月 23 日

满意：员工和服务，清洁度

2019 年 3 月入住 1 晚

8/10 还可以

Sanat

2019 年 2 月 16 日

满意：清洁度、员工和服务、客房舒适度

Trivsel resa

Toppenpersonal med god service och mycket vänlig .

2019 年 2 月入住 4 晚

10/10 超赞

SASHA

2018 年 4 月 8 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Hotel Emerald

Good location in the Westlands area. Close to many restaurants, bars clubs and casinos. The hotel is based within a shopping complex on the 6th floor. Staff were friendly and helpful. The girl at reception helped book a day tour which included a tour to the National Park, Baby Elephant Sanctuary, Snake and Crocodile Park.

10/10 超赞

Justin

2018 年 3 月 5 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

2018 年 2 月入住 1 晚

10/10 超赞

真实旅客

2018 年 2 月 8 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Good deal

Excellent staff very friendly. Was a manageable walk to the ferry

2018 年 2 月入住 1 晚

4/10 很差

doug

2017 年 6 月 6 日

满意：员工和服务

不满意：清洁度、住宿条件和设施、客房舒适度

Not worth the price

The pictures that are shown on websites must be when the hotel first open up. The rooms look nothing like the pictures and was quite dated. I checked in late, due to a late flight and when I arrived at the hotel ALL workers were asleep. Checking was painless and quick. Arriving at the room I found it to have outdated furniture and very dark inside. Lights were missing bulbs, the refrigerator did not work, mold was in every crack of the shower floor. Cable had limited channels. WIFI was so slow that I had to go into the hallway to use it. Breakfast was adequate. The big plus was all hotel workers and security were friendly and gave you a greeting when they saw you, so I had no problem with the staff. This is NOT a three star hotel and managment / owners should be ashamed to charge the prices they are charging. I would not recommend this hotel to anyone, and would never stay there again unless they upgrade the rooms.

2017 年 6 月入住 2 晚

4/10 很差

John

2017 年 6 月 5 日

不满意：清洁度、住宿条件和设施、客房舒适度

Hotel With Locked Fire Exits = Fire Trap

Terrible experience. Compensated only by the nice staff. I think they know the hotel is a terrible place and they try to please guests the best they could. The floor tiles at this hotel are stained everywhere. The safety standard is so poor this hotel should not be at Hotels.com. The Hotel starts at the 6th floor of a building... accessed only by an elevator.... the stairwell is locked.. Although there is a guard by the elevator door and the locked stairwell, I am not sure how he will react during an emergency like a fire incident. There is a separate emergency exit.. and that too is locked! and unmanned. Good forbids a fire breaks out.. I will never book at this hotel again and I will never recommend.

2017 年 5 月入住 2 晚

4/10 很差

真实旅客

2017 年 3 月 14 日

满意：客房舒适度，清洁度

フロントがチェックアウトの時に再請求を言われた。道がいのフロントから2回も夜中にあった！ミスが多いです。2度と行かない

6/10 一般

Roy

2017 年 1 月 4 日

8/10 还可以

Andreas

2016 年 12 月 22 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Praktisches Mittelklassehotel mit gutem Preis-/Leistungsverhältnis

通过会员价解锁折扣立减

翡翠酒店

Hotel Emerald

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关于翡翠酒店的点评

点评

还可以

7.8/10

8.4/10

7.6/10

7.4/10

点评

8/10 还可以

真实旅客

真实旅客

8/10 还可以

Nando

Nando

8/10 还可以

Jan，Berlin

Jan

8/10 还可以

真实旅客

真实旅客

8/10 还可以

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