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Sunset Manor

4.0 star property
Upscale guesthouse with conference center and 24-hour front desk

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Photo gallery for Sunset Manor

Garden
Property entrance
In-room safe, desk, blackout drapes, iron/ironing board
Balcony
Apartment, 2 Bedrooms | Bathroom shower
Reviews
5.0

Popular amenities

  • PoolPoolPool
  • Parking includedParking includedParking included
  • Air conditioningAir conditioningAir conditioning
  • Pet friendlyPet friendlyPet friendly
  • HousekeepingHousekeepingHousekeeping
  • 24/7 front desk24/7 front desk24/7 front desk

Explore the area

Map
18 Magda Street, Sonheuwel, Mbombela, Mpumalanga, 1200
  • Popular LocationNelspruit Private Nature Reserve4 min drive
  • Popular LocationNelspruit Crossing Mall5 min drive
  • Popular LocationIlanga Mall7 min drive
  • AirportNelspruit (MQP-Kruger Mpumalanga Intl.)36 min drive

Most relevant reviews

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2/10 Terrible

Alex
Jan 23, 2017
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Room options

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Living area | 43-cm TV with satellite channels

Apartment, 2 Bedrooms

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
TV
2 bedrooms
Blackout drapes/curtains
  • City view
  • Sleeps 5
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Room

In-room safe, desk, blackout drapes, iron/ironing board

Family Room

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
TV
Blackout drapes/curtains
Private bathroom
Coffee/tea maker
In-room safe
  • City view
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

View all photos for Classic Twin Room

In-room safe, desk, blackout drapes, iron/ironing board

Classic Twin Room

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
TV
Blackout drapes/curtains
Private bathroom
Minibar
Coffee/tea maker
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Double Room

Classic Double Room | In-room safe, desk, blackout drapes, iron/ironing board

Classic Double Room

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
TV
Blackout drapes/curtains
Private bathroom
Minibar
Coffee/tea maker
  • City view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Mbombela

Located in Mbombela, Sunset Manor is in the suburbs. Sonpark Centre and Nelspruit Crossing Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Nelspruit Private Nature Reserve and Lowveld National Botanical Garden. Be sure to check out the area's animals with activities such as game drives and game viewing.
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What's nearby

  • Mediclinic Nelspruit - 3 min drive
  • Nelspruit Private Nature Reserve - 4 min drive
  • Nelspruit Crossing Mall - 5 min drive
  • Ilanga Mall - 7 min drive
  • Mbombela Stadium - 11 min drive

Getting around

  • Nelspruit (MQP-Kruger Mpumalanga Intl.) - 37 min drive

Restaurants

  • McDonald's - 5 min drive
  • Greek Kouzina - 4 min drive
  • Arkansas Spur - 3 min drive
  • Mugg & Bean - 5 min drive
  • Ocean Basket - 6 min drive

About this property

Sunset Manor

Upscale guesthouse in the suburbs
You can look forward to a terrace, a garden, and dry cleaning/laundry services at Sunset Manor. Free WiFi in public areas is available to all guests, along with a fireplace in the lobby and a conference center.
Other perks at this guesthouse include:
  • An outdoor pool
  • Free self parking
  • A 24-hour front desk, barbecue grills, and 1 meeting room
Room features
All guestrooms at Sunset Manor offer comforts such as air conditioning, as well as amenities like safes.
More amenities include:
  • Bathrooms with tubs or showers
  • 43-cm TVs with satellite channels
  • Balconies or patios, coffee/tea makers, and daily housekeeping

Languages

English, Portuguese

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Things to do

  • 24-hour pool access
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Conference center (861 square feet of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking

More

  • 2 floors
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer (on request)
  • Private bathroom
  • Towels

Entertainment

  • 43-cm TV with satellite channels

Food and drink

  • Coffee/tea maker

Outdoor space

  • Balcony/patio

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
24-hour pool access
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Sunset Manor House Nelspruit
Sunset Manor House
Sunset Manor Nelspruit
Sunset Manor Guesthouse Nelspruit
Sunset Manor Guesthouse
Sunset Manor Mbombela
Sunset Manor Guesthouse
Sunset Manor Guesthouse Mbombela

Frequently asked questions

Does Sunset Manor have a pool?

Yes, this property has an outdoor pool. Pool access is available 24 hours a day.

Is Sunset Manor pet-friendly?

Yes, pets are allowed at this property.

How much is parking at Sunset Manor?

Self parking is free at this property.

What time is check-in at Sunset Manor?

Check-in start time: 2 PM; Check-in end time: 11:00 PM.

What time is check-out at Sunset Manor?

Check-out is at 10 AM.

Where is Sunset Manor located?

Situated in the suburbs, this guesthouse is within 2 mi (3 km) of Mediclinic Nelspruit, Nelspruit Private Nature Reserve, and Bergvlam High School. Sonpark Centre and Nelspruit Crossing Mall are also within 3 mi (5 km).

Reviews

5.0
Rating 10 - Excellent. 2 out of 41 reviews" "
Rating 8 - Good. 5 out of 41 reviews" "
Rating 6 - Okay. 14 out of 41 reviews" "
Rating 4 - Poor. 10 out of 41 reviews" "
Rating 2 - Terrible. 10 out of 41 reviews" "

5.4/10

Cleanliness

5.8/10

Staff & service

4.4/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveler

Stayed 1 night in Dec 2020

8/10 Good

Henry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

4/10 Poor

Sagar

Disliked: Cleanliness, property conditions & facilities
Reality
The pictures versus reality was different.
Stayed 1 night in Aug 2019

4/10 Poor

Riaan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2019

6/10 Okay

Nhlanhla

Disliked: Staff & service, property conditions & facilities, room comfort
Excitement fizzled away
Don't let pictures on the internet fool you
Stayed 2 nights in Jun 2019

6/10 Okay

Leandra

Disliked: Cleanliness
Stayed 3 nights in May 2019

2/10 Terrible

Bella

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unpleasant
Not so good.
Stayed 2 nights in Sep 2018

4/10 Poor

Nelisiwe

Disliked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Cleanliness
Fair but needs improvement
I advised the staff in the morning that the remote to the TV was missing and they said they will locate it or purchase a universal remote. When I went back in the evening neither happened and they advised I should use the buttons on the TV. The TV could not be operated with the buttons on the TV except to switch on and off. The rooms have fans and not airconditioning which is not great when its summer and you are in Nelspruit. Further the fan in the lounge did not work. When you switched it on there is an electrical fault and it trips the lights. While cutlery is provided in the kitchen there is no mugs or plates or any other cooking utensils. The unit was cleaned during our stay but no clean towels were left. I had to request from reception.
Stayed 1 night in Dec 2017

2/10 Terrible

Pierre

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing stay in a terrible place!
Horrible, terrible and discusting, have stayed at much cheaper pleaces that was by far better than this! Will never return or recommend to anyone!
Stayed 1 night in Sep 2017

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unforgettable bad moments
I have never been in such bad and noisy place. Water leak in the toilets, doors falling down, every thing clearly negleted. Old construction, any step done on the ground up I could hear from my apartment. Parking area under the badroom windows, I could take not of all car arrival time over the both night. Really bad.
Stayed 2 nights in Jul 2017

4/10 Poor

Sanet

Disliked: Cleanliness, staff & service, property conditions & facilities
Pleade dont have any expectations!
Bathroom was very bad need to upgrade. Basin did not have a tap. Shower tap also did not work when I informed the staff member at the front desk he only pulled up he's shoulders like its normal and looked at me like it is suppose to be like that. It is now a week later and nobody from Sunset has phoned me
Stayed 1 night in May 2017

8/10 Good

Verified traveler

Disliked: Room comfort

8/10 Good

Verified traveler

Liked: Staff & service
our stay was great and everything was okay.We ran out of hot water.We forgot some of our things and we asked to be contacted if they find them.Still no word

6/10 Okay

Zaheer

Liked: Staff & service

2/10 Terrible

Alex

Disliked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Amaizing views
The staff was very friendly and professional, and the location is very nice and private with amazing views of Nelspruit, depending on your room choice, but for the overall impression of Sunset Manor - the pool were very dirty (even after the rains - not suppose to last for a whole week like that), the rooms are very outdated and it feels dirty although it is not- there was a stain on my bedding (linen) and really old and the pillows are worn out - I rather used my own - I will suggest a nice paint over and nice thorough clean of all the wood fixtures and walls, upholstery and curtains to be repaired or replaced, the views are amazing, but the balconies and appliances are not in good condition at all - I am not someone who complains easily, this is just some constructive feedback to improve on small things overall to make guests come back again - you have so much potential - some new linen, nice paint job and crack fillings, nice clean of fixtures and upholstery and curtains, some new crockery (cups, glasses, teaspoons etc.. can make one feel to enjoy a cup of coffee again - ) this is very important for most guests and can be a great asset to your business if changed or updated regularly - thank you to all the friendly staff, really appreciated this - keep up the good work!

2/10 Terrible

Marcia, Portugal

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst place in the world!
I hated the all experience, I booked two nights, but it was impossible to sleep in that hotel, unprofessional staff, dirty rooms, any safety in the place! Please don't go there, even if the price is fine or a little lower than other hotels. I would like to ask Expedia, to take out this place from the website, because I always had a good impression and experience with all the programs I have booked with Expedia, but this one last reservation, left me really sad and disapointed! Hope you guys take the better solutions, for your costumers....

6/10 Okay

teddy

Disliked: Staff & service, room comfort
Gud

6/10 Okay

Javier Enrique

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Budget accommodation.
The kitchen was not properly clean which made us doubt on the cleanliness of the bedding. But we were so tired from the trip we went straight to sleep. The place is very run down needs a little of attention.

6/10 Okay

Simphiwe

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Convenient and clean
The room that we occupied was next to the pathway to the reception. Everyone talking outside the room was clearly audible. Also during the stay, the guests that were in the reception area were so noisy that we managed to fall asleep after they had left at 12 midnight. Also, the room did not have any place to put any clothes on. Also the shower did not have any shower head. The receptionist managed to get the shower-head from somewhere after we reported this to him. Lastly, on arrival, the receptionist did not have any knowledge that we were coming. My name was not on the guest list on hotel's computer. Only when I showed him the booking email from internet with the reservation number that he became aware of the booking. Luckily, there was one spare room that was available and it was given to us.

8/10 Good

Jose Enrique, Maputo, Mozambique

Liked: Staff & service, room comfort
Good neighborhood
Good for the price

2/10 Terrible

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The views were good, the staff were good, a little run down, pool needed cleaning, couldn't go out onto the balcony as it was padlocked, no fridge but it was a good size room.

6/10 Okay

Carla, Pretoria

Liked: Cleanliness, staff & service
Comfortable Room
The room was avertised to have a bath tub and 43cm TV, but there was no bath tub and the TV was about 20cm.