New Castle Chalets

"The hallway and our room smelled like mildew. In our room, there was no toilet paper hanger (just a wrapped up roll on the counter) and no hand soap. The inside of the shower curtain was FILTHY with stains all over the inside. Everything (except the bedroom furniture, sheets, and towels) felt grungy and dingy. I will never return to this location and will be wary of future stays at other branches. What an embarrassment!!! However, the staff was amazing. But seriously, this plays needs major major renovations and better upkeep."

"Super nice to have a kitchenette in the room for the price!"

"Yes"

"Indoor pool"

"Thanks"

"Good place to stay "

"Overall an excellent place to stay. The only thing that was suprising was that when I checked out the clerk said, "did you know there was a parking charge?" I was very surprised, as nothing had been said about parking when i checked in. Fortunately the clerk went ahead and removed that charge. Other than that, all went smoothly."

"The maze left dirty sheets on the bed and a comforter had blood on it and everything. It was just nasty and dirty the comforters and the sheets on the TV didn’t work not at all. We had to keep going downstairs telling them about the TV and everything but overall everything else was perfect and except for those two."

"Worst place ever, dont book. Rooms were not clean and we found hair on pillows and bedsheets. Looks like they did not wash them. "