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关于凯煌汽车旅馆的点评

2.5 out of 5
凯煌汽车旅馆
136 W Grand Ave, Old Orchard Beach, ME

点评

8.0

很好

10 分 - 超赞。35 条好评，共有 81 条点评" "
8 分 - 还可以。28 条好评，共有 81 条点评" "
6 分 - 一般。9 条好评，共有 81 条点评" "
4 分 - 很差。5 条好评，共有 81 条点评" "
2 分 - 糟糕。4 条好评，共有 81 条点评" "

8.2/10

清洁度

8.2/10

员工和服务

7.6/10

服务设施

8.2/10

住宿条件和设施

7.2/10

环保

点评

10/10 超赞

Joseph A Muniz

2021 年 9 月入住 3 晚

6/10 一般

真实旅客

满意：员工和服务
Recent stay - 8/27-8/30
There was plenty of room in the townhouse unit. Our only issue - and I hesitate to call it an issue, more a desire - is that they would have spent more on the details when they updated the units. The sofa portion of the sofa bed is shedding the leather, the bed portion of it is a bob-o-pedic and was severely stained on both sides. It's tough to tell which light switch does what in some areas. One of the ceiling fans was really wobbly. The upstairs AC had not been cleaned in quite some time and there was visible mold on the vents. There is AC in the 2nd bedroom, but not the master. Under the beds had not been vacuumed in quite some time. It's small things in some areas but it adds up..had we not been looking for a place to just sleep we likely would have been more affected. I will say it's close to the beach and attractions.
2021 年 8 月入住 3 晚
Richard 于 2021 年 9 月 1 日 的回复
Thank you

8/10 还可以

Matthew

与家人出行
满意：客房舒适度，员工和服务
2021 年 8 月入住 3 晚
Richard 于 2021 年 8 月 24 日 的回复
Thank you.

4/10 很差

Tiera

与家人出行
不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Had a horrible time room wasn’t clean and bed was uncomfortable.Lady was very rude towards me and I didn’t appreciate that and didn’t help me much when I asked her things about place
2021 年 8 月入住 6 晚

6/10 一般

真实旅客

团体旅客
满意：客房舒适度，住宿条件和设施
It was not cleaned very well, when we pulled out the sofa bed there was gum wrapper and mouse poop. But other then that it was a nice stay.
2021 年 8 月入住 3 晚
Dick 于 2021 年 8 月 13 日 的回复
Thank you we have corrected he problem.

10/10 超赞

真实旅客

与家人及幼儿出行, 与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Close walk to the beach; not too far to the pier but far enough away that it was quiet. We had our 7 month old son and the room was perfect for his pack and play. The kitchenette was convenient so we didn’t have to eat out every meal.
2021 年 8 月入住 3 晚
Dick 于 2021 年 8 月 13 日 的回复
Thank you

8/10 还可以

Douglas B

满意：住宿条件和设施，清洁度
2021 年 8 月入住 5 晚

10/10 超赞

真实旅客

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
I was pleasantly surprised by how nice the staff was. It felt like a home away from home during my trip and when I come back, I certainly plan on staying here again.
2021 年 8 月入住 3 晚
Claire 于 2021 年 8 月 9 日 的回复
Thank you for your review.

10/10 超赞

真实旅客

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Our stay was just as we had hoped. We loved the outdoor pool and hot tub. We also had a room with an open kitchen area and the fact that it had dishes, cookware and untesils was great. The staff was very helpful and we definitely will be returning there again.
2021 年 7 月入住 3 晚
Claire 于 2021 年 8 月 4 日 的回复
Thank you

8/10 还可以

David

与家人出行
满意：员工和服务
Close to the beach
The pool was great, we were within mins of the beach by foot. The owners were nice. I think if I stayed here again, I would utilize the outdoor grills that the lodgers can use. There was a full sized fridge and stove as well as a microwave. I would stay again.
2021 年 7 月入住 4 晚
claire 于 2021 年 8 月 4 日 的回复
Thank you

8/10 还可以

Jessica

与家人出行
满意：员工和服务
Not bad
Service was good but not real clean. Also, we found a couple screws just lying around. The parking could have been a little bigger to better accommodate larger vehicles. The pool area was very nice and the short walk to the beach was nice.
2021 年 7 月入住 3 晚
Claire 于 2021 年 7 月 28 日 的回复
Thank you.

8/10 还可以

Anna

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2021 年 7 月入住 3 晚

10/10 超赞

Jay

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Much needed vacation
After a year and a half of working crazy hours my husband and I were looking for a nice place to relax and just enjoy doing nothing. We wanted a place that had a kitchen so that we wouldn’t have to stress about feeding 2 teenage boys constantly. This hotel was exactly what we were looking for and the price was great. We had a 2 bedroom townhouse which gave everyone the privacy we needed. A full kitchen and a grill off the back patio. The beach was less then a 3 minute walk and the boardwalk was a nice 15 minute walk. Our teenagers loved the hot tub and pool. This will be our go to spot from now on when we head to Maine.
2021 年 7 月入住 4 晚
claire 于 2021 年 8 月 4 日 的回复
Thank you

8/10 还可以

Cher

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 7 月入住 3 晚
claire 于 2021 年 7 月 6 日 的回复
thank you for your kind review.

6/10 一般

真实旅客

与家人出行
不满意：住宿条件和设施
Fine as a last resort
The best part of the concord was its proximity to the beach. Everything else was just ok. The WiFi didn’t work and the cell reception inside the building for Verizon was terrible. The furnishings were in really worn condition and there were several burned out lightbulbs. The stove had two non functioning burners. There weren’t even extra rolls of toilet tissue. The owners live onsite, but every time I tried to call or go to the office they weren’t there and no other number was available to call. We’ll likely pick a different rental next time.
2021 年 6 月入住 2 晚
rivhard 于 2021 年 7 月 6 日 的回复
oh you take 15% and want to tellme how to run my establsiment? no wonder people like Trump

6/10 一般

真实旅客

2021 年 6 月入住 2 晚
Claire 于 2021 年 7 月 2 日 的回复
I don’t know what you meant.

8/10 还可以

真实旅客

满意：住宿条件和设施，服务设施
I stayed waited my husband and I was charged for an extra person which I thought was kind of odd but the suite itself was pretty cute. It was a typical beach motel set up. There were some stains on the couch so we didn’t use that but it was clean other than that. Very close to beach access. About a 17 minute walk to the pier.
2021 年 6 月入住 2 晚
Claire 于 2021 年 7 月 2 日 的回复
Thank you for your kind review. Claire

4/10 很差

真实旅客

与家人及幼儿出行
满意：员工和服务
不满意：清洁度、服务设施、住宿条件和设施
The only saving grace was the kindness of the owners and the motels proximity to the beach. Unfortunately these are the only positive things I have to say about our stay. It was so bad that we ate the cost of the second night, packed as fast as we could, and relocated. The rooms were dated and dirty, furniture stained, the AC did not work on a very hot day/night, other people there made us feel unsafe or were loud. A strict no smoking policy is posted but our room had a terrible stale smoke smell. It was just a very unpleasant experience. We will not be returning.
2021 年 6 月入住 2 晚
Claire 于 2021 年 6 月 26 日 的回复
We try very hard to please everybody Unfortunately it’s impossible to do this , If their was anything wrong , u should have told us so we could have corrected it or put u in another room.

10/10 超赞

Ronald

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
So very clean and relaxing.
2021 年 6 月入住 2 晚
claire 于 2021 年 6 月 15 日 的回复
thank you for your review. prop. claire

8/10 还可以

steve

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Hotel was nice, clean, reasonably priced. Dirt bags next door were very noisy at 2:00am, not the fault of the establishment.
2021 年 5 月入住 1 晚
claire 于 2021 年 6 月 15 日 的回复
sorry about people next dor. prop. claire

6/10 一般

Michelle

与家人出行
满意：员工和服务，清洁度
不满意：客房舒适度
2020 年 9 月入住 3 晚
Claire 于 2020 年 9 月 9 日 的回复
thank you, but what are the four things you didn't like?

8/10 还可以

真实旅客

2020 年 8 月入住 2 晚
Claire 于 2020 年 8 月 27 日 的回复
Thank you. Claire Prop.

8/10 还可以

Jane

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great motel just a few blocks walk from the beach! Sweet little efficiencies with full kitchen and separate bedroom. Ours was on the ground floor so we entered thru the locking slider, bonus for safety peg at the top of the door, helped keep our escape artist autistic son from leaving the room. Room was very clean overall, sofa and sofabed seemed new, bed was comfortable, sheets were clean. We has a shag carpet that smelled a little bit musty, just got some carpet cleaner powder and used the provided vacuum and much better. Small issue with one of the TV's, the owner came over to troubleshoot and called cable company, was fixed later that afternoon. There is free Wi-Fi, it was a little bit spotty, but that is kind of to be expected at a motel. No room cleaning service due to Covid, but that did not bother us at all. They came around with fresh towels every morning. Great pool, my son spent the majority of his time there! The owners were very pleasant, overall we had a great stay and would stay there again if at OOB!
2020 年 8 月入住 2 晚
Claire 于 2020 年 8 月 22 日 的回复
thank you for your review Claire

10/10 超赞

Brian

2020 年 8 月入住 2 晚
Claire 于 2020 年 8 月 27 日 的回复
Thank you. Claire Prop.

2/10 糟糕

真实旅客

与家人出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
The owner waa very rude from the time check in . Many other better properties in the area fir a better value
2020 年 7 月入住 2 晚
Richard 于 2020 年 8 月 4 日 的回复
Since you didn’t leave your name I don’ know how to reply, but we will to be better in the future.

10/10 超赞

Roxana，CT

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Very nice motel, clean, quiet. The owner was very nice and helpful with places to eat. Very close to the beach. We’ll go back in two weeks with the kids.
2020 年 7 月入住 8 晚
Claire 于 2020 年 7 月 26 日 的回复
Thank you for your review. CLaire Prop.

2/10 糟糕

真实旅客

2020 年 7 月入住 3 晚
Dick 于 2020 年 7 月 28 日 的回复
You didn’t stay.

8/10 还可以

Andrew

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 7 月入住 2 晚
Claire 于 2020 年 7 月 8 日 的回复
Thank you.

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 6 月入住 4 晚
Claire 于 2020 年 7 月 3 日 的回复
Thank you.

8/10 还可以

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2020 年 6 月入住 1 晚
Claire 于 2020 年 6 月 23 日 的回复
Thank you

8/10 还可以

真实旅客

满意：住宿条件和设施，清洁度
2019 年 9 月入住 1 晚
Claire 于 2019 年 9 月 23 日 的回复
Thank you

10/10 超赞

Nelson，Long Island, NY

满意：清洁度、员工和服务、服务设施、住宿条件和设施
The condition of the property and he service of management is great. It is close enough to the attractions.
2019 年 9 月入住 1 晚
Claire 于 2019 年 9 月 23 日 的回复
Thank you, Claire

8/10 还可以

真实旅客

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Walking distance to beach and shops. Nice built-in pool.
2019 年 8 月入住 2 晚
Claire 于 2019 年 9 月 4 日 的回复
Thank you

8/10 还可以

Trois

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice little place, nothing fancy but close to beach.
2019 年 8 月入住 2 晚
claire 于 2019 年 8 月 22 日 的回复
thank you.

10/10 超赞

Russell

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 8 月入住 2 晚
Claire 于 2019 年 8 月 21 日 的回复
thank you. claire

8/10 还可以

真实旅客

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Chambre typique de old orchard. Petite Mais propre. Secteur tranquille. Piscine extérieure. Chaises dehors pour s'asseoir.
2019 年 8 月入住 1 晚
Claire 于 2019 年 10 月 4 日 的回复
Thank you

2/10 糟糕

Massimo

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Never Again
The women owner is not a nice person!!!
2019 年 8 月入住 1 晚

6/10 一般

JR

与家人及幼儿出行, 与家人出行
Une des places les moins pire à Old Orchard dans cette fourchette de prix. À une distance raisonnable du Pier et dans un coin tranquille, ce qui est apprécié. Par contre beaucoup d'améliorations à apporter. La chambre a une entrée par une porte patio double dont les rideaux à lattes ne cachent pas au complet la fenêtre. Pas l’idéal pour avoir un peu d’intimité. La douche a un très très faible jet et la salle de bain sent toujours l’humidité. La toilette ne « flush » pas tout le temps très bien.
2019 年 8 月入住 3 晚
Claire 于 2019 年 10 月 4 日 的回复
Thank you.

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2019 年 8 月入住 2 晚
Mrs Claire 于 2019 年 8 月 14 日 的回复
Thanks for review Claire

8/10 还可以

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very clean room and comfortable bed. Close to beach is a bonus
2019 年 7 月入住 1 晚
Claire 于 2019 年 7 月 22 日 的回复
Thank u for the great review

10/10 超赞

真实旅客

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The townhouse was so comfortable and nice. So close to the shops and beach!
2019 年 7 月入住 1 晚
Claire 于 2019 年 7 月 16 日 的回复
Thank you for your review.

10/10 超赞

Jordan

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 7 月入住 2 晚
Claire 于 2019 年 7 月 7 日 的回复
Thank you for the great review Claire Prop

10/10 超赞

真实旅客

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The studio space was nice. I had a very good time there
2019 年 6 月入住 2 晚
Claire 于 2019 年 6 月 26 日 的回复
thank you for your review. Claire prop.

8/10 还可以

真实旅客

2019 年 6 月入住 1 晚
Dick 于 2019 年 7 月 10 日 的回复
Thank you.

8/10 还可以

真实旅客

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Location was nice, close to the beach. Room was fine, but really needed a luggage rack and a reading lamp. Only light was from overhead light in the kitchen area, so was impossible to do any reading from the couch/sitting area.
2019 年 6 月入住 1 晚
Claire 于 2019 年 6 月 12 日 的回复
Dear Sir/madam, Thank you for taking the time to help us improve. I love to read myself so I carry a portable light that attaches to my book. The luggage rack was in the closet. Claire. Prop..

10/10 超赞

Jesse

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
A perfect stay.
The town home was beautiful and well kept. Staff was very friendly.
2019 年 6 月入住 1 晚
Claire 于 2019 年 6 月 10 日 的回复
Thank you for your positive review. Claire Prop.

10/10 超赞

真实旅客

与家人及幼儿出行, 与家人出行
满意：员工和服务，清洁度
This motel is amazing for the price! It’s very clean and newly renovated. It also has a beautiful pool. The beach is only a few minute walk. We will definitely be back!
2019 年 6 月入住 1 晚
Claire 于 2019 年 6 月 10 日 的回复
Thank you for your review. This helps to maintain our high standards. Claire prop.

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2019 年 5 月入住 1 晚
Claire 于 2019 年 5 月 23 日 的回复
Thank you very much for your kind comments. It makes us strive even harder to be the best we can. To your continued success, Claire Prop.

10/10 超赞

Sabrina

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Not had
Very friendly staff, great room space, decent price
2018 年 10 月入住 3 晚
Claire 于 2018 年 10 月 11 日 的回复
Thank you very much. Claire prop.

8/10 还可以

Julie

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 8 月入住 1 晚
claire 于 2018 年 9 月 20 日 的回复
thank you.