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关于奥特岩酒店的点评

3 out of 5
奥特岩酒店
301 Otter Crest Drive, Otter Rock, OR

点评

9.0

非常棒

10 分 - 超赞。679 条好评，共有 1088 条点评" "
8 分 - 还可以。257 条好评，共有 1088 条点评" "
6 分 - 一般。86 条好评，共有 1088 条点评" "
4 分 - 很差。43 条好评，共有 1088 条点评" "
2 分 - 糟糕。23 条好评，共有 1088 条点评" "

9.2/10

清洁度

9.2/10

员工和服务

8.4/10

服务设施

8.8/10

住宿条件和设施

8.8/10

环保

点评

10/10 超赞

Cecilia

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Ocean view, cleanliness, close to nature .. love it.
2024 年 5 月入住 2 晚
Ciera 于 2024 年 5 月 26 日 的回复
Cecilia, thank you for staying with us!

8/10 还可以

Eric

与家人出行, 团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
One of the best views in town! We love all the flowers and vegetation around the hotel. Hated outdoor pool is a big plus!
2024 年 5 月入住 2 晚
Katia 于 2024 年 5 月 24 日 的回复
Eric,Thanks for staying with us! glad you enjoyed our outdoor pool.

10/10 超赞

alexandr

满意：清洁度
2024 年 5 月入住 1 晚
Ciera 于 2024 年 5 月 26 日 的回复
Thank you for staying with us!

10/10 超赞

Gary

满意：清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 1 晚
Ciera 于 2024 年 5 月 26 日 的回复
Gary, thanks for the review and staying with us!

10/10 超赞

Sydney

满意：清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 2 晚
Katia 于 2024 年 5 月 23 日 的回复
Sydney,Thanks for staying with us.

10/10 超赞

Donald

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Guests have to leave cars down by the office. Rooms on hills so it’s walkable to your car but it’s uphill back to your room so you have to take the shuttle. It’s kind of a pain just to get something out of your car. Great beach! Jose our driver of the shuttle was great too!
2024 年 5 月入住 2 晚
Ciera 于 2024 年 5 月 21 日 的回复
Donald, thank you for the review and staying with us!

10/10 超赞

Laura

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The views from the property and parklike setting is not matchable anywhere else. I wish the restaurant at Otter Crest (Spy Glass) was better. We were disappointed there was no breakfast or room service ability. Most other hotels in the area offer that. If theres anything to work on it is that. We loved the buggy service. It saved us.
2024 年 5 月入住 2 晚
Ciera 于 2024 年 5 月 21 日 的回复
Laura, thank you for the feedback and staying with us!

10/10 超赞

Mason

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The view and amenities around it are awesome. Great restaurant within walking distance and path down to beach. Room was clean with everything you need.
2024 年 5 月入住 1 晚
Ciera 于 2024 年 5 月 20 日 的回复
Mason, sounds like you enjoyed your stay with us. Thanks for the review and we will see you next time!

8/10 还可以

Miguel

满意：清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 2 晚
Ciera 于 2024 年 5 月 21 日 的回复
Miguel, thank you for the review!

10/10 超赞

Margarita，Oakland

满意：员工和服务，清洁度
2024 年 5 月入住 2 晚
Ciera 于 2024 年 5 月 21 日 的回复
Margarita, thank you for the review!

10/10 超赞

Ashley Elizabeth

满意：清洁度、员工和服务、住宿条件和设施
Beautiful property
2024 年 5 月入住 5 晚
Ciera 于 2024 年 5 月 20 日 的回复
Thank you so much for the review!

10/10 超赞

John

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Excellent weather.
2024 年 5 月入住 1 晚
Katia 于 2024 年 5 月 17 日 的回复
John,We love sunny days at the coast! glad you enjoyed.

8/10 还可以

Kay

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
I was disappointed that the restaurant was not open for dinner or breakfast. The drivers to the room were exceptional!
2024 年 5 月入住 1 晚
Katia 于 2024 年 5 月 17 日 的回复
Hi Kay,Unfortunately the restaurant is a separate business and only operates Thursday-Sunday for dinner service.So glad you liked our drivers!

10/10 超赞

Karlyn

与家人及幼儿出行
This stay was super!
2024 年 5 月入住 1 晚
Katia 于 2024 年 5 月 17 日 的回复
Karlyn,Thanks for staying with us! Glad it was SUPER!

10/10 超赞

Andrew

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Cabin was a little tired, and dining options were limited. The spectacular scenery and helpful staff more than compensated for that.
2024 年 5 月入住 2 晚
Ciera 于 2024 年 5 月 15 日 的回复
Andrew, thank you for staying with us!

10/10 超赞

jessie

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very quite and good view.
2024 年 5 月入住 3 晚
Ciera 于 2024 年 5 月 15 日 的回复
Jessie, thank you for staying with us!

8/10 还可以

Keith

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Property is set clifside with forests surrounding the area. Short walk to the beach and to local exploration options. The room was clean and comfortable with an outstanding view of the ocean. The furnishings had a 70’s feel. The property was having some work being done, which kept me from giving it a 5. Side note; use the bellhop to get your bags to your room. There were lots of stairs to climb with suitcases.
2024 年 5 月入住 1 晚
Ciera 于 2024 年 5 月 14 日 的回复
Keith, thank you for the review! We are looking forward to seeing you again.

8/10 还可以

Callie

满意：住宿条件和设施，清洁度
2024 年 5 月入住 1 晚
Ciera 于 2024 年 5 月 15 日 的回复
Callie, thank you for the review.

10/10 超赞

Quinton

满意：清洁度、员工和服务、住宿条件和设施
Property was great magnificent view great staff and i would come again. Beautiful place and great staff!!!!!!
2024 年 5 月入住 3 晚
Ciera 于 2024 年 5 月 13 日 的回复
Quinton, thank you for the review! We are glad you enjoyed your stay and our staff.

10/10 超赞

Stephanie

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Just beautiful! Amazing views of the ocean, lovely clean room with huge windows. The staff were fantastic and picked up the phone in 1 ring and brought us the extra pillows and blankets immediately. The little restaurant was great with a full wrap around ocean view. Excellent stay!
2024 年 4 月入住 2 晚
Ciera 于 2024 年 5 月 13 日 的回复
Stephanie, thank you so much for the kind review and choosing us for your stay!

10/10 超赞

Dana

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The view of the Ocean was outstanding. The food was very good at the resturant. The room was clean and nicely decorated.
2024 年 5 月入住 1 晚
Ciera 于 2024 年 5 月 12 日 的回复
Dana, thank you for staying with us!

8/10 还可以

Caleb

满意：清洁度、员工和服务、服务设施
This is a great place to stay if you are looking for a getaway from everything. The rooms are fairly quiet depending on the people above you and every room has a great view and comforts. The maintenance at the property is a bit lacking, unfortunately. The grounds are beautiful, but we had an in unit washer and dryer with a handwritten not on the dryer to not use it because of a bearing being out… ok well we can find another option for drying our clothes then. We had two full bathrooms, one with a bathtub and one with a standup shower. The water temperature was great, but the drain in the standup shower was so slow that you could only take about a 4 minute shower before the water risked going up over the curb and spilling into the bathroom. The dishwasher was missing the bottom plate which protects the hoses and wires from being see , and that unfortunately wasn’t noticed until our last night there, because we couldn’t figure out where a wedding ring had gotten lost. Luckily on the last night we saw there was a giant hole under there and not only was the ring there, but a bottle of mustard and a spoon. Last thing, our microwave had been changed out recently and the vent for it blew directly at a smoke detector so we had to be careful about anything we cooked on the stovetop because all steam and smoke was immediately blasted at the smoke detector. Luckily there are on site propane barbecue grills so when we could fight the rain, we’d cook outside.
2024 年 5 月入住 3 晚
Ciera 于 2024 年 5 月 13 日 的回复
Caleb, thank you for the review. We have followed up with the correct departments for the issues you experienced while you were here. Glad you found your wedding ring and were able to use the grills outside during your stay also.

8/10 还可以

April

满意：清洁度、员工和服务、服务设施、住宿条件和设施
The are is beautiful, kind of out in the middle of nowhere but absolutely beautiful!
2024 年 5 月入住 2 晚
Katia 于 2024 年 5 月 12 日 的回复
April,Thanks for staying with us.

10/10 超赞

Ryan

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very nice place. We loved it.
2024 年 3 月入住 2 晚
Ciera 于 2024 年 5 月 6 日 的回复
Ryan, thank you for the review.

10/10 超赞

Jonathan

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful
2024 年 3 月入住 1 晚
Ciera 于 2024 年 5 月 6 日 的回复
Jonathan thank you for staying with us.

10/10 超赞

Michele

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Loved the beautiful manicured grounds. Great ocean view from our room. Very nice staff. Great location between Newport and Depoe Bay. Hope to return!
2024 年 5 月入住 2 晚
Ciera 于 2024 年 5 月 6 日 的回复
Michele, thank you for staying with us!

10/10 超赞

Candace

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Really beautiful grounds and views
2024 年 5 月入住 1 晚
Ciera 于 2024 年 5 月 6 日 的回复
Candace, we are happy you enjoyed the property. Thank you for staying with us.

10/10 超赞

Jennifer

满意：清洁度、员工和服务、服务设施、住宿条件和设施
This was beautiful property. We didn’t get to enjoy all that it had to offer because it was storming outside. I definitely would stay here again.
2024 年 5 月入住 1 晚
Ciera 于 2024 年 5 月 6 日 的回复
Jennifer, thank you for the review! Please come to see us again.

10/10 超赞

Pamela

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Wow…what a spectacular property. The view was amazing. The property lovely. If you have an issue with your car not being close to your room…then it might not be for you. You park near the check in area…then they shuttle you to your room on golf carts…unless you are close enough to walk. It does make for a quieter experience at the room. The room decor is very Maritime and cute. There is a lovely Tidepool beach area accessible from the hotel. Lovely place
2024 年 4 月入住 1 晚
Katia 于 2024 年 5 月 4 日 的回复
Pamela,Thanks for staying with us. We're so glad you enjoyed your stay.

8/10 还可以

Don，LEESBURG

与配偶出行
满意：服务设施，清洁度
Ok
2024 年 5 月入住 1 晚
Ciera 于 2024 年 5 月 6 日 的回复
Thank you for staying with us Don.

10/10 超赞

Alexandra

满意：清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 1 晚
Ciera 于 2024 年 5 月 6 日 的回复
Alexandra, thank you for staying with us!

10/10 超赞

Marie

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We enjoyed the outdoor pool and the amazing views!
2023 年 3 月入住 1 晚
Katia 于 2024 年 5 月 3 日 的回复
Thanks for staying with us! We're so glad you enjoyed our outdoor heated pool.

10/10 超赞

Teresa

满意：服务设施
Location was awesome! The room was great!
2024 年 4 月入住 2 晚
Ciera 于 2024 年 4 月 30 日 的回复
Teresa, thank you for staying with us!

10/10 超赞

Doug

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
Ciera 于 2024 年 4 月 29 日 的回复
Doug, thank you for staying with us!

10/10 超赞

Christian，Portland

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 2 晚
Katia 于 2024 年 4 月 28 日 的回复
Thanks for staying with us!

4/10 很差

Ronald

与配偶出行
满意：清洁度
不满意：员工和服务、服务设施、住宿条件和设施
2024 年 4 月入住 2 晚
Katia 于 2024 年 4 月 26 日 的回复
Ronald,Thanks for staying with us. Next time please let us know in a timely matter what issues you're having so we can fix it.

10/10 超赞

Savanna

与家人出行, 与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful place! Depending on where you book, it can definitely be a hike to your room. Nevertheless, beautiful property! Will come back again
2024 年 2 月入住 1 晚
Katia 于 2024 年 4 月 26 日 的回复
Thanks for staying with us!

6/10 一般

Christina

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We loved the access to the quiet, beautiful beach. The property is well maintained. It was a bit noisy for our family. We could hear the conversations in the rooms next to ours and the loud walking back and forth above us. It was difficult to sleep. But, it worked in a pinch.
2024 年 3 月入住 1 晚
Katia 于 2024 年 4 月 25 日 的回复
Christina,Thanks for staying with us. Sorry to hear about the noise issues.

6/10 一般

Beverly

与配偶出行, 团体旅客
满意：住宿条件和设施
Property is beautiful. View from room spectacular. But little things like waiting 20 minutes for transport of luggage to our room which was difficult to find and uphill a 10-12 minutes walk with our luggage was awful. Add to that, I go to get a shower, no shower curtain. Try to call desk, room phone doesn’t work. I had a spreadsheet with hotels and info, luckily the phone # was there. Nowhere in info was there a number. We were told they probably don’t have an extra shower curtain. 15 minutes later, someone comes to the door, hands my husband a bag with a shower curtain. We had to hang it. For such a lovely property, management is poor, and I want some of my fee back.
2024 年 4 月入住 1 晚
Katia 于 2024 年 4 月 25 日 的回复
Hi Beverly,Sorry to hear about the issues you experienced during the stay.During 11am and 4pm we have have small delays on bell cart services due to check out/check in so I apologize if it took awhile to get to you. I have also talked to the staff that got you a shower curtain and it seems like there was miscommunication so again I apologize for the lack of a shower curtain.

10/10 超赞

JONG

与家人出行, 团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Scenes and atmosphere
2024 年 4 月入住 1 晚
Katia 于 2024 年 4 月 28 日 的回复
Thanks for staying with us!

8/10 还可以

Lucinda

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The property is beautiful. It is nested inside a canopy of trees and walking trails, and ocean views. Quiet and restful place to stay.
2024 年 4 月入住 2 晚
Katia 于 2024 年 4 月 19 日 的回复
Lucinda,Thanks for staying with us. We are glad you had a restful stay.

10/10 超赞

Gabriela

满意：清洁度、员工和服务、住宿条件和设施
Love the views, the facilities, the beach is amazing
2024 年 4 月入住 1 晚
Katia 于 2024 年 4 月 19 日 的回复
Gabriela,Thank you for staying with us! we are so glad you enjoyed your stay.

10/10 超赞

Pat

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
Ciera 于 2024 年 4 月 17 日 的回复
Pat, thank you for staying with us!

10/10 超赞

LoriAnn

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Would definitely stay again !
2024 年 4 月入住 2 晚
Katia 于 2024 年 4 月 16 日 的回复
Thanks for staying with us.

8/10 还可以

Ethelbert

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 2 晚
Katia 于 2024 年 4 月 16 日 的回复
Thanks for staying with us.

10/10 超赞

Joy

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Loved the walking trails. Property might be hard to navigate for those who have mobility challenges.
2024 年 4 月入住 2 晚
Ciera 于 2024 年 4 月 14 日 的回复
Joy, thank you for the review and staying with us.

10/10 超赞

Linda

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 3 晚
Ciera 于 2024 年 4 月 14 日 的回复
Thank you for the review.

10/10 超赞

Vicki

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Beautiful ocean view! Very quiet and plenty of walking around the grounds, which we like. Restaurant was not open but plenty restaurants in all the nearby towns!
2024 年 4 月入住 2 晚
Ciera 于 2024 年 4 月 10 日 的回复
Vicki, thank you for the review and staying with us!

10/10 超赞

Lisa

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The grounds are really beautiful, the waterfront is amazing! I wish there was a restaurant open the time we were there but we had a lovely meal in Newport. Thanks!
2024 年 4 月入住 1 晚
Ciera 于 2024 年 4 月 9 日 的回复
Lisa, thank you for staying with us!

8/10 还可以

Kristen

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 3 晚
Ciera 于 2024 年 4 月 9 日 的回复
Kristen, thank you for staying with us.