Phelan Chalets

"Yes "

"Always clean rooms great ac comfy beds"

"Nice"

"We stayed at this hotel last year for a dance competition and we were very happy with it. However, this year, not so much and don’t think we will be returning to this hotel. In just a year, it seemed very rundown and not kept up. When we walked into the lobby, it was stifling and very hot! First, upon check-in waited while the attendant was on the phone for a considerable amount of time before being able to check in. Then received keys to our room and confusing directions, had to walk back up to the front and asked for better directions being unable to find the room at all the numbers didn’t match! Even with somebody showing us to the room, we were directed to the wrong room. Keys did not work. After we had to go back up to the front again we received new keys to a different room on the other side of the hotel. Once entering that room, very disappointed, it was in need of updating. We had an accessible room because my daughter is an amputee. The accessible shower was pretty good except for very slippery!. We were there for three days for the competition. On the second day the key stopped working again. We had to go back up to the front to get New keys, one more time! In general, the front desk did not seem organized. Other staff seem to be friendly and helpful when I asked for assistance. Again, I will not be staying there again and will look for another hotel next year."

"The breakfast was not good. The rooms were dirty."

"At first I was a little skeptical about renting because of the reviews. and I was like Dang, I wanna to cancel. Then I said, I have to see for myself. Everybody's reviews are different, I loved it excellent room. I loved it. I have no complaints only complain, I have is the water was kind of like everybody was saying not too hot, but it wasn't bad where it was like, oh I can't take a shower but overall, they just need to step there game up on the hot water. Other than that, I love the service. It was comfortable. I have no bad experience with it at all.But if you read the reviews on there, it will have you thinking like nah, but I think it's pretty decent from what I've been dealing with in Victorville, renting hotel rooms when I come out to visit that way.This hotel was a good experience 👌 🤗 😎 "

"Good"

"Yes"

"It was a fantastic stay at a great location"