First room choice smelled horrible of smoke and the lamp was almost falling out of the wall. Quickly got a second room which was nice, but two grown men decided to fight in front of my kids. Later cops showed up because of blatten drug use and more rough housing and noise. It was so hot in the second room that it took well over 4 to cool the room. IMO honestly think the cold air was going right out the door. (see photos) Main light in room didn't work and the bathroom was horrible with no normal light and 2 heat lamps in Arizona!?!? Called to complain to hotels.com and they contacted the manager who offered a completed refund if we left immediately, with my 6 & 7 years old children.... Worst service ever actually turned in room key for fear of some random charge. Only good thing about that room was the new fridge because the cable kept coming in and out of service. This part of Arizona is open for the most part but they still aren't providing a grab and go breakfast or the pool.
Received advice from a person who had been staying longer there and he said "If you have locks, use them!!"