We arrived at the Aloft Playa Del Carmen on April 26, 2024 for a quick mini vacation. I often visit this property as it has becoem one of my favorites. Upon arrival, we had to wait a little to check in as we arrived before 3pm. This was understood as this is a policy in which we are used to. About 330 we were finally given room keys and proceeded to our room. As we opened the door we were all greeted with sweltering heat. We contacted the front desk, and were informed that the AC was being worked on, and will be completed by 5pm. We decided to bear the heat, and it was finally generated about 5pm. In the middle of the night while sleeping, the ac proceeded to go out AGAIN. I myself woke up in a beading sweat, and looked at the temperature on the ac thermostat, and displayed was a temperature of 75 degrees, and i had it set to 72. I tossed and turned all night, to be greeted at 9am by the ac being shut off AGAIN. The temperature at this time was now 77 degrees and there was not any circulation of air in the room. This proceeded to take place for the remainder of our trip, which the night before my last night to stay, i was awaked sweating again, and the ac tempature was 81 degrees and i had it set to 65. The mamager knocked on a friend of mines door, and was advised they were working on the ac from 11 to 5pm. This experience ruined my entire trip.