Hotel and rooms are decent , but food is nasty not fresh at all they use the same food for the next meal , the worst experience in food I went with my husband and 3 kids , my kids cried no good food no room service tried to get something to my room they said we don't have room service , no coffee machine in the room no ice machines , no steak meat or chicken in everyday food , stale food and they never change their vegetables or cheeses they use it every day no one was even touching the food , nothing for kids food and zero activities for adults nor for kids. This place is beyond good , with big families and kids people need food if your paying for all inclusive but this wasn't true I booked for 2 rooms to be with my kids they gave room not next to each other I went back and spoke to the manager they switched my rooms to a 2 room suite with an extra charge even though I shouldn't be charged for it bc I paid for 2 rooms when I booked. Tyler and Jesus in receptions helped me a lot. I don't recommend this hotel at all if they don't change their food other wise I advise them to quit making food and close their restaurants. They said we can book their Mexican and Italian restaurant is trash. Food is nasty as hell I left both of them when I ordered the food, I was astonished. I felt like I wasn't in this world. The food is nasty nasty nasty That's all I can say. Aldo there's sewage smell at the property is crazy very bad experience at this hotel everyone was complaining.