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“Suite was updated and very comfortable for a family of four. Room keys didn’t work on several occasions. Food and amenities charges were not transparent. Staff was very courteous and helpful”

“Excellent experience”

“No bathtub！Ther washroom is quite small ！”

“I stayed in this hotel 5 times and this was my last time to stay there first 3 stays was really good I enjoyed but this time staying in nine tree was terrible. Month ago I booked this hotel they didn’t give us the room what I booked. 2 secondly the smell in the room like moldy specially when turned on the air conditioner.”

“Osama , the General Manager of the Hotel was exceptionally helpful and very knowledgeable person. Its was an excellent experience and great value for the money spent. Great hospitality and family friendly .”

“Staff was very bad didn’t talk politely and the service was very bad air conditioning doesn’t work at all no water in the room I will never recommend anyone to go there very very bad experience and I was overseas”

“Beds are really uncomfort mattresses & blankets pillows everything needs to improve”

“Awesome service i booked it for my family and they loved it”

“Property was clean”

“Hotel is nice”

“The hotel and staff made our stay amazing, great position and the attached shopping mall was just heaven. This hotel is 5 star plus for me.”

“Clean room and family friendly. Little far from mall road”

“很舒適、安靜，附近觀光景點出入方便。”

“Room Service was Good! Staff were nice. Breakfast can be improved more.”