外观

关于安大略库卡蒙格牧场万怡酒店的点评

3 out of 5
安大略库卡蒙格牧场万怡酒店
11525 Mission Vista Dr, Rancho Cucamonga, CA

点评

8.8

超赞

10 分 - 超赞。421 条好评,共有 688 条点评" "
8 分 - 还可以。172 条好评,共有 688 条点评" "
6 分 - 一般。42 条好评,共有 688 条点评" "
4 分 - 很差。27 条好评,共有 688 条点评" "
2 分 - 糟糕。26 条好评,共有 688 条点评" "

9.2/10

清洁度

9.0/10

员工和服务

8.4/10

服务设施

9.0/10

住宿条件和设施

8.8/10

环保

点评

4/10 很差

真实旅客

与家人及幼儿出行
满意:员工和服务
不满意:住宿条件和设施,清洁度
the Carpet in the corridor and elevator is very dirty
2021 年 3 月入住 1 晚
Madyson 于 2021 年 3 月 18 日 的回复
Thanks for your feedback!

10/10 超赞

Kangli

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2017 年 8 月入住 4 晚

8/10 还可以

ZIQIONG

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度

8/10 还可以

Deng-Chi, Chang,Taiwan

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
交通位置很方便
Great location for Ontario Mills.

6/10 一般

Julie,China

服务
服务不太好,办理入住时两个服务员在聊天,等了好几分钟。整体给人感觉冷冰冰的。枕头非常不舒服

10/10 超赞

Robert

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Stayed here since the Ontario Improv was across the street, easy walk. Very nice and clean hotel
2024 年 4 月入住 1 晚

10/10 超赞

Baldemar

满意:清洁度、员工和服务、住宿条件和设施
Everything it's perfect
2024 年 4 月入住 1 晚
General Manager 于 2024 年 4 月 21 日 的回复
Thank you for your excellent review! We look forward to hosting you on your next trip to the area.

8/10 还可以

Adam

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Hotel has a good and drink bar, that is very convenient.
2024 年 4 月入住 2 晚
General Manager 于 2024 年 4 月 17 日 的回复
Thank you for your feedback! We're glad to hear that you found our bar convenient during your stay. If there's anything else we can do to make your experience even better next time, please let us know. We appreciate your review and hope to welcome you back again soon!

10/10 超赞

Rosie

与家人出行
满意:清洁度、服务设施、住宿条件和设施
Great hotel, clean, caring staff and easy parking! We will be staying here again.
2024 年 3 月入住 2 晚
General Manager 于 2024 年 4 月 2 日 的回复
Thank you for your wonderful review! We're delighted to hear that you enjoyed your stay with us and that our hotel, staff, and facilities met your expectations. We look forward to welcoming you back again on your next visit! If there's anything else, or if we can assist you with anything in the future, please feel free to reach out.

8/10 还可以

Glennard

2024 年 3 月入住 1 晚
General Manager 于 2024 年 4 月 20 日 的回复
Thank you for your review! We appreciate your feedback and hope to welcome you back for an even better experience in the future.

10/10 超赞

Benjamin

满意:清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚
General Manager 于 2024 年 4 月 2 日 的回复
Thank you so much for your fantastic 5/5 review! We're thrilled to hear that you had a wonderful experience during your stay with us. If there's anything specific that made your stay memorable, or if there's anything we can do to make your next visit even better, please don't hesitate to let us know. We appreciate your feedback and hope to welcome you back again soon!

2/10 糟糕

Mandeep

2024 年 3 月入住 1 晚
General Manager 于 2024 年 4 月 5 日 的回复
We're sorry to hear that your experience fell short of expectations. Your feedback is important to us, and we would like to understand more about what went wrong so we can address it appropriately. Please reach out to us directly with more details about your concerns so we can work to make things right. Your satisfaction is our priority, and we hope to have the opportunity to improve your experience in the future.

10/10 超赞

Kyle

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good
2024 年 3 月入住 2 晚
General Manager 于 2024 年 3 月 21 日 的回复
Thank you for your excellent 5-star review! We're delighted that you had a fantastic experience with us. Guest satisfaction is our utmost priority, and we're grateful for your kind words. We can't wait to host you again for another outstanding stay! If there's anything we can do to enhance your next visit, please don't hesitate to reach out.

10/10 超赞

Marlene

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was close to a lot of restaurants and the hotel was nice and clean. The staff was friendly and check in and check out were fast.
2024 年 3 月入住 1 晚
General Manager 于 2024 年 3 月 21 日 的回复
Thank you for your stellar 5/5 review! We're thrilled to hear that you enjoyed our convenient location near restaurants and found our hotel to be nice and clean. Providing a comfortable and welcoming environment for our guests is our priority. We're delighted that you also had positive interactions with our friendly staff and that your check-in and check-out processes were efficient. We appreciate your feedback and hope to have the pleasure of hosting you again in the future. If there's anything else we can do to make your next stay even better, please let us know. We look forward to welcoming you back!

4/10 很差

Roser

满意:清洁度
2024 年 2 月入住 4 晚
General Manger 于 2024 年 3 月 21 日 的回复
We appreciate you taking the time to share your feedback with us. We're sorry to hear that your experience fell short of expectations. Your satisfaction is important to us, and we would like to learn more about your concerns to address them effectively. Please feel free to reach out to our team directly so that we can discuss your stay in more detail and work towards improving our services. We value your input and hope to have the opportunity to make it right for you in the future. Thank you for bringing this to our attention.

10/10 超赞

Rheannon

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
it was nice and clean and the staff is super friendly i highly recommend this hotel.
2024 年 3 月入住 1 晚
General Manager 于 2024 年 3 月 21 日 的回复
Thank you so much for your fantastic 5/5 review! We're delighted to hear that you found our hotel nice and clean, and that our staff provided friendly service. Ensuring a comfortable and welcoming experience for our guests is our top priority, and we're thrilled that we could exceed your expectations. We greatly appreciate your recommendation and hope to have the pleasure of welcoming you back again in the future. If there's anything else we can do to make your next stay even more enjoyable, please let us know. We look forward to hosting you again soon!

10/10 超赞

Rheannon

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
nice and clean and quiet
2024 年 2 月入住 1 晚
General Manager 于 2024 年 3 月 21 日 的回复
Thank you for your wonderful 5/5 review! We're thrilled to hear that you found our hotel to be nice, clean, and quiet. Providing a peaceful and comfortable environment for our guests is our goal, and we're delighted that we met your expectations. We greatly appreciate your feedback and hope to have the pleasure of hosting you again in the future. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back soon!

10/10 超赞

Susana

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice quite place
2024 年 2 月入住 5 晚
General Manager 于 2024 年 3 月 21 日 的回复
Thank you for your wonderful 5/5 review! We're thrilled to hear that you found our hotel to be nice, clean, and quiet. Providing a peaceful and comfortable environment for our guests is our goal, and we're delighted that we met your expectations. We greatly appreciate your feedback and hope to have the pleasure of hosting you again in the future. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back soon!

8/10 还可以

Ed

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
Nice location
2024 年 2 月入住 2 晚
General Manager 于 2024 年 3 月 21 日 的回复
Thank you for your review and for choosing our hotel. We're glad to hear that you enjoyed our location. We appreciate your feedback and hope to have the opportunity to welcome you back in the future. If there's anything we can do to make your next stay even better, please don't hesitate to let us know. We look forward to hosting you again soon!

10/10 超赞

Sylvia

2024 年 2 月入住 1 晚
General Manager 于 2024 年 3 月 21 日 的回复
Thank you for your glowing 5/5 review! We're thrilled to hear that you had such a fantastic experience during your stay with us. Providing exceptional service and creating memorable moments for our guests is our top priority. We appreciate your kind words and look forward to welcoming you back for another outstanding stay in the future! If there's anything more we can do to make your next visit even better, please don't hesitate to let us know.

8/10 还可以

Daniel

满意:清洁度、员工和服务、住宿条件和设施
Very clean and comfortable room. Complimentary chocolates and crackers nice touch.
2024 年 2 月入住 1 晚
General Manager 于 2024 年 3 月 21 日 的回复
Thank you for your review and for choosing our hotel. We're delighted to hear that you found our room clean and comfortable, and that you appreciated the complimentary chocolates and crackers. Providing a welcoming experience for our guests is important to us, and we're glad we could make your stay enjoyable. We appreciate your feedback and hope to have the opportunity to welcome you back in the future. If there's anything we can do to make your next stay even better, please don't hesitate to let us know. We look forward to hosting you again soon!

10/10 超赞

Jonathan

与家人及幼儿出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Easy and fast check-in
2024 年 2 月入住 1 晚
General Manager 于 2024 年 3 月 21 日 的回复
Thank you for your fantastic 5/5 review! We're delighted to hear that you had a smooth and efficient check-in experience. Ensuring a hassle-free arrival for our guests is a top priority for us, and we're thrilled that we succeeded in providing you with an easy and fast check-in process. We appreciate your positive feedback and hope to have the pleasure of welcoming you back again in the future! If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to hosting you again soon!

10/10 超赞

Alan

商务旅客
满意:清洁度、员工和服务、住宿条件和设施
great staff and location
2024 年 2 月入住 3 晚
General Manager 于 2024 年 3 月 21 日 的回复
Thank you for your outstanding 5/5 review! We're thrilled to hear that you had a wonderful experience with our staff and enjoyed our convenient location. Providing exceptional service and ensuring a convenient location for our guests are top priorities for us, and we're delighted that we met your expectations. Your kind words mean a lot to us, and we appreciate your recommendation. We hope to have the pleasure of welcoming you back again in the future! If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to hosting you again soon!

8/10 还可以

M

2024 年 1 月入住 2 晚
General Manager 于 2024 年 3 月 21 日 的回复
Thank you for taking the time to share your feedback with us. We appreciate your honest review and are glad to hear that you had a positive experience overall during your stay. We strive to provide exceptional service and are always looking for ways to improve. If there's anything specific that we could have done better to earn that extra star, please feel free to let us know. Your input helps us ensure that we continue to meet and exceed our guests' expectations. We hope to have the opportunity to welcome you back for an even better stay in the future!

10/10 超赞

Maricris,San Diego

与家人及幼儿出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 12 月入住 1 晚
General Manager 于 2024 年 3 月 21 日 的回复
Thank you for your outstanding 5/5 review! We're thrilled you had a great stay. We appreciate your feedback and hope to welcome you back soon!

10/10 超赞

Nikki

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff at this location was amazing! Great customer service and the rooms are big.
2024 年 1 月入住 1 晚
General Manager 于 2024 年 4 月 5 日 的回复
Thank you for your wonderful feedback! We're delighted to hear that you had a fantastic experience with our team and enjoyed our spacious rooms. Providing exceptional customer service is our top priority, and we're thrilled that our staff made your stay memorable. We appreciate your kind words and look forward to welcoming you back on your next visit! If there's anything else we can do to enhance your experience, please don't hesitate to reach out.

10/10 超赞

Mike

团体旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice comfortable room, great size
2023 年 12 月入住 4 晚
General Manger 于 2024 年 4 月 5 日 的回复
Thank you for your fantastic review! We're thrilled to hear that you enjoyed your comfortable and spacious room. Providing a relaxing stay is our top priority, and we're glad to hear that we met your expectations. We appreciate your positive feedback and look forward to welcoming you back for another great stay in the future! If there's anything else we can do to make your next visit even more enjoyable, please let us know.

10/10 超赞

robert

满意:清洁度、员工和服务、服务设施、住宿条件和设施
All good.
2023 年 12 月入住 6 晚
General Manager 于 2024 年 4 月 5 日 的回复
Thank you for your wonderful review! We're delighted to hear that everything met your expectations during your stay. Providing a positive experience for our guests is our top priority, and we're thrilled that you enjoyed your time with us. If there's anything else we can do to enhance your future visits, please don't hesitate to let us know. We look forward to welcoming you back again soon!

2/10 糟糕

Jazmin

2023 年 12 月入住 1 晚
General Manager 于 2024 年 4 月 5 日 的回复
We're sorry to hear that your experience fell short of expectations. Your feedback is valuable to us, and we apologize for any inconvenience or disappointment you may have encountered during your stay. Please know that we take your comments seriously and will use them to improve our services. If there are specific issues you'd like to discuss further or if there's anything we can do to address your concerns, please don't hesitate to reach out to us directly. We hope to have the opportunity to make it right and regain your trust in the future.

8/10 还可以

Katerinne

团体旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 1 晚

10/10 超赞

Rose

团体旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Workers were awesome
Juan and Noah were awesome in helping me get early check in and assisting overall. Comfy beds and great service all around. Would book again !
2023 年 10 月入住 1 晚

10/10 超赞

Gardemia

与家人出行, 与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful
2023 年 10 月入住 1 晚

10/10 超赞

Kimberly

商务旅客
满意:清洁度、员工和服务、住宿条件和设施
Friendly staff, knowledgeable about that area in general, which was very helpful.
2023 年 10 月入住 1 晚

10/10 超赞

Sonya

满意:清洁度、员工和服务、服务设施、住宿条件和设施
The stagg were so friendly and welcoming. Definitely will be the place I stay one visiting family.
2023 年 10 月入住 2 晚

10/10 超赞

Violeta

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I loved everything; I did hope they had breakfast included and hair dryer. Other than that, all good.
2023 年 10 月入住 1 晚

2/10 糟糕

Francisco

与配偶出行
满意:服务设施
clean hotel
2023 年 9 月入住 1 晚

10/10 超赞

Arthur

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Filled all my needs.
2023 年 9 月入住 3 晚

8/10 还可以

Cynthia

与家人出行
满意:员工和服务、住宿条件和设施、客房舒适度
Family trip
2023 年 9 月入住 1 晚

10/10 超赞

ASAD

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Clean, friendly staff. I like the area a lot it’s walking distance to shopping, restaurant. Anything you need it in the area
2023 年 9 月入住 1 晚

10/10 超赞

Steven

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Staff was very friendly and helpful. Had a late check in and staff was very accommodating. Clean hotel and comfortable beds.
2023 年 9 月入住 1 晚

10/10 超赞

Gabriel

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 9 月入住 2 晚

4/10 很差

Kimberli

与配偶出行
不满意:服务设施,员工和服务
Shouldn’t have to pay for parking in what was a public lot
2023 年 9 月入住 1 晚

8/10 还可以

真实旅客

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
Overnight stay
Great for the most part; beds were not the best, and limited restaurant options
2023 年 9 月入住 1 晚

8/10 还可以

Enrique Paulo

商务旅客
满意:清洁度、员工和服务、住宿条件和设施
Everything was good but a renovation is needed. Tv was old, bathroom tub and shower look like they’ve had better days as well. In general everything else was great
2023 年 9 月入住 2 晚

10/10 超赞

Rigoberto

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 9 月入住 1 晚

10/10 超赞

Selina

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 9 月入住 1 晚

10/10 超赞

Emily

满意:清洁度、员工和服务、住宿条件和设施
2023 年 8 月入住 1 晚

8/10 还可以

Brittany

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 8 月入住 1 晚

10/10 超赞

Karen

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I love the Bistro downstairs. I didn't get a drink on this trip--maybe next time.
2023 年 8 月入住 1 晚

10/10 超赞

Michael,Prescott

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
Staff and facility were excellent. Room was very comfortable. Disappointed that the hotel charges a $12 parking fee????
2023 年 8 月入住 2 晚