2/10 糟糕
Julia W.
2025 年 1 月 19 日
不满意：清洁度
Tried to cancel due to loud noises with bars & pubs
I was warned by several who live in RVA that the location is loud and noisy. I tried to get out of the contract, as both of us have sleeping disorders and other health risks. The manager was dismissive, and not one bit compassionate or caring about the reason we wanted to cancel. Communication was poor and minimal. I asked for a full or a part refund as we consider this a huge health risk. All the reviews are positive online, but locals say it's too noisy and warned me about the area. I will never use vrbo again because of this. We had to pay the whole amount plus payment for another place. Very disappointing and expensive. The vrbo company even called the manager but there was no change.
Julia W.
2024 年 12 月入住 2 晚