Located in San Jose, Arena Hotel is near a metro station. Santana Row Shopping Center and Westfield Valley Fair Shopping Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit California's Great America and Raging Waters. Looking to enjoy an event or a game? See what's going on at SAP Center at San Jose or PayPal Park.
Reserved and paid 2 months in advance. Arrive for check in and the parking lot was empty and there was a handwritten "closed for business" sign. Attempted to contact the property of course were unsuccessful. No notice, no refund. Further research showed the property was actually sold last year to the city and is no longer a hotel. Not sure why I was allowed to make a reservation in the 1st place.
Jaime
2023 年 3 月入住 1 晚
2/10 糟糕
Andrea,San Jose
2023 年 3 月 22 日
My reservation was canceled so I found lodgings elsewhere
Andrea
2023 年 3 月入住 5 晚
2/10 糟糕
Hilde
2023 年 3 月 13 日
Hilde
2023 年 3 月入住 1 晚
2/10 糟糕
Clinton
团体旅客
2023 年 3 月 13 日
不满意:员工和服务
Arena Hotel rescinded my booking one hour before my arrival. No reason given. I had to scramble to find a place to stay for the night. Good thing Orbitz helps you out.
Clinton
2023 年 3 月入住 1 晚
2/10 糟糕
kenneth
2023 年 3 月 6 日
不满意:清洁度、员工和服务、住宿条件和设施
The property was closed by the city. There was no business there.
kenneth
2023 年 3 月入住 1 晚
2/10 糟糕
Vance
与配偶出行
2023 年 3 月 6 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
I paid the full amount for my reservation upfront. When I showed up to the hotel, it was closed with a "CLOSED FOR BUSINESS" sign on the front door. There was no notice from the hotel or Expedia. I was stuck in the rain and had to find another hotel last minute.
Vance
2/10 糟糕
Karina
与配偶出行
2023 年 3 月 5 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Showed up on the day of my reservation just to find the hotel was closed for business. I was charged for a room and was not notified in advance that the hotel had closed for good. Now I'm having a hard time getting my money back. Contacted Expedia 6 days ago and have not heard back since.