Dear Hotel Manager,
I hope this message finds you well. I am writing to bring to your immediate attention a serious issue we have encountered in our room. Last night, we discovered bed bugs in our bed. This has made it impossible for us to sleep and has caused significant distress.
We chose your hotel based on its reputation for cleanliness and comfort, so this situation is quite unexpected and disappointing. The presence of bed bugs is a serious health concern and has disrupted our stay significantly.
We kindly request that you address this issue urgently. We would appreciate it if you could arrange for a refund for us immediately, ensuring it is thoroughly inspected and free of any such issues. Additionally, it would be helpful if you could take the necessary measures to treat the infested room to prevent any future occurrences.
We understand that sometimes unforeseen issues can arise, and we hope this matter can be resolved promptly. Your prompt attention to this matter will help restore our confidence in the quality of your hotel.
Thank you for your immediate attention to this matter. We look forward to your prompt response and resolution.
Sincerely,
[AJIT SINGH]
[ROOM NO 221 $ 223]
[4244143139