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"Clean room, extremely helpful staff, good location in walking distance to the orangutan nursery and the rain forest discovery centre. Excellent food at the restaurant."

"Construction wot"

"We had the most incredible stay here! Jason and his team really looked after us from start to finish. Our guide Ryan was extremely knowledgable and made such an effort to ensure we saw as much wildlife as possible; we paid a little extra to do the morning cruise which was 100% worth it. We were also very impressed with the food which was made fresh and tasted delicious. Special thanks again to Jason who was the perfect host full of warmth and great advice. We feel very lucky to have stayed here and can’t recommend this place highly enough. "

"Good place to stay"

"Convenient and close to Orangutans!!"

"It was only a brief stopover before a river cruise so didn't expect much and I guess it met expectations. Area around the hotel was a little dirty and there wasn't much to walk to. Hotel room was basic (fine) and the sheets and floor were clean. Bathroom wasn't as clean. Had a TV but it came with a 2 prong plug ??? Which makes no sense when its a 3 prong country! Breakfast very limited for western palate - no fruit or breaded things apart from toast. Overall as expected - not sure it's 3 star though "

"Wonderful place, such friendly, helpful staff. The communal eating area has a lovely atmosphere. Rooms are very pleasant and comfortable."

"The resort and facilities are basic compared to a city hotel, but it's really fantastic when you consider where it is. We really enjoyed our stay!"

"This is an old hotel, it used to be one of the best hotels in Sandakan before. Now I saw the building itself is outstanding there but I also realized that the quality of their service and maintenance are not perfect anymore because of recession by the pandemic. One of the reasons why I decided this hotel for staying, the review mentions a " nice breakfast". But they don't have it now. Regarding amenities like a shampoo and toilet rolls, it requires payment if you get extra. I stayed 2nights 3days, so I was wondering If I should buy some. These are the things uncomfortable part staying this hote. However, this hotel fee is cheap and stuffs are friendly. I have no complaints."