2/10 糟糕
Michelle
与家人及幼儿出行
2024 年 4 月 29 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
The room was sweltering! It was about 78° in the room and I felt like I walked into a furnace. I tried turning the "cool" setting on, but the system blew out more hot air. I went to the front desk to ask for another room or to fix the a/c. I was told they don't turn on the a/c units until "summer". I had only been there 15 minutes and decided to ask for a refund so I can leave & was told "no". Horrendous! Do not stay unless you love sleeping in a hot, sticky room. They suckered me big time! Even asked to talk to Management and all the front desk person gave me was a phone number.
Michelle
2024 年 4 月入住 1 晚