Problem at check in, told me we did not have enough rooms, took an hour to find our reservation. Refused to get manager. No towels around Pool for three hours at midday. Asked several times to have our room cleaned. Never was done, nice facility, but too many people ignored her their jobs and the customer. Wouldn’t go back.
John
2024 年 5 月入住 2 晚
4/10 很差
Gabrielle
与配偶出行
2024 年 5 月 22 日
不满意:清洁度、服务设施、住宿条件和设施
My husband and I stayed here for our honeymoon. Based on reputation we decided that the Westin was going to worth the money. During our 5 night stay, the AC wasn’t working for 4 nights. Our room wastebaskets were never emptied, dirty plates and glassware left in the hallway for days. Poolside areas were never cleaned with cups and straws all over the pool deck. Either they were very understaffed or just didn’t care. Food was VERY underwhelming and completely over priced at every restaurant on the property. We honestly couldn’t wait to leave!
Gabrielle
2024 年 5 月入住 5 晚
2/10 糟糕
Anais
与家人及幼儿出行
2024 年 5 月 20 日
满意:服务设施,清洁度
不满意:住宿条件和设施,员工和服务
The ac did not work while our stay. I haven’t even received my detailed receipt either.
Anais
2024 年 5 月入住 1 晚
10/10 超赞
Jusner
2024 年 5 月 19 日
满意:清洁度、员工和服务、住宿条件和设施
First Time at this resort and I will definitely be back. I could have just stayed on the property the whole weekend. 10 out of 10
Jusner
2024 年 5 月入住 2 晚
10/10 超赞
Meghan Claypool
与家人出行
2024 年 5 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The property was absolutely beautiful with amazing views from every side. Pools, beach, restaurants and different options. Close enough to walk to the Sunset Dinner Cruise leaving from Mariott dock next door.
Meghan Claypool
2024 年 5 月入住 3 晚
10/10 超赞
Robert J.
与家人出行
2024 年 5 月 17 日
Great
Robert J.
2024 年 5 月入住 4 晚
10/10 超赞
Carlos,Tampa
与配偶出行
2024 年 5 月 15 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great hotel. Better than before Hurricane Maria when was a Marriot.
Carlos
2024 年 5 月入住 5 晚
10/10 超赞
Felicia
与家人出行
2024 年 5 月 14 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
All the staff were exceptional from check in desk to the bellmen. Tanisha was the best server at sugar fin. 10/10 service and very kind and sweet.
Felicia
2024 年 5 月入住 3 晚
4/10 很差
Andres
与家人出行
2024 年 5 月 12 日
满意:住宿条件和设施,清洁度
不满意:员工和服务
Property staff are rude and lazy. Ordered sushi at one of the on premise restaurants and it took 2 hours to get it
Andres
2024 年 5 月入住 7 晚
4/10 很差
zhong
与配偶出行
2024 年 5 月 11 日
满意:清洁度、服务设施、住宿条件和设施
不满意:员工和服务
Great facilities matched with unmotivated services!