“Fantastic stay and the staff were super accommodating with our emails prior to check-in. We ended up being delayed 6+ hours and only made it to the hotel after the concierge had left so the night staff checked us in. Didn’t really receive any info, at that point but we stopped in after breakfast at the reception desk and was given a run down. Sad that our stay was so short, will stay again if given the opportunity to come back!”
“Location is good and close to most major attractions. Walking from train station takes about 10mins. The room is nice and clean. Breakfast is great with freshly baked cakes everyday. ”
“The hotel location is convenient and close to most scenic spots. The staff, Fabricio and Leonardo, are very friendly and helpful. The room is spacious and cozy. They provided us an iPad to use during our stay, which is very useful in our trip. The complimentary tea and happy hour also brightened our trip!”
“Very nice hotel with big rooms. Every room has its own design. Big enough garage on the back of the hotel and easy to go out of the city. Near store street, some noise at the weekend on the road side.”
"The location is very good. All luxury shops are located near the hotel.
But the windows are not well soundproofed. Music from the restaurant near the hotel was so loud. You have to wait until 00:30 before the music stop then you can sleep.
The hotel female staff's attitude towards guests is rather cold
Besides from these, this hotel is the best choice when you travel in Firenze."
