We came with another couple, bur our rooms were on different floors. When checking in we found out that there was an empty room near our friends, but the desk staff refused to upgrade us (that room was slightly more costy than our room). It didn't even help that we are Isrotel club members (they completely ignored iur membership because we made the order through hotels.com). Also, our room was adjacent to the hotel's gym, so we always heard the gym's door open and close. Other than that, everything was fine.