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关于棕榈泉贝斯特韦斯特酒店的点评

2.5 out of 5
棕榈泉贝斯特韦斯特酒店
1633 S Palm Canyon Dr, Palm Springs, CA

点评

7.4

还可以

10 分 - 超赞。276 条好评，共有 1001 条点评" "
8 分 - 还可以。340 条好评，共有 1001 条点评" "
6 分 - 一般。194 条好评，共有 1001 条点评" "
4 分 - 很差。116 条好评，共有 1001 条点评" "
2 分 - 糟糕。75 条好评，共有 1001 条点评" "

7.6/10

清洁度

8.0/10

员工和服务

7.2/10

服务设施

6.8/10

住宿条件和设施

7.0/10

环保

点评

8/10 还可以

真实旅客

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
早餐有專人協助服務在泳池畔享用，雖然一早氣溫就很高，但也可帶回房間使用，非常有彈性。
2019 年 7 月入住 1 晚

4/10 很差

Sandra

与配偶出行
满意：服务设施
The loaction was convenient to places I visited
2024 年 4 月入住 4 晚

10/10 超赞

Cynthia

团体旅客
满意：服务设施
I would not recommend this hotel because of the guests. I was kept up repeatedly by people yelling, banging on doors, making threats, shouting obscenities. It did not feel like a pleasant stay - and was surprising given this is a National chain. The hotel itself is fine in terms of its condition. It was the guests that made it a very poor stay.
2024 年 4 月入住 1 晚

10/10 超赞

James

满意：清洁度、员工和服务、服务设施、住宿条件和设施
All is good
2024 年 4 月入住 1 晚

2/10 糟糕

Ahide

满意：员工和服务，清洁度
不满意：住宿条件和设施
there is not one moment of quietness is super noisy you can hear everything from the second floor. There is no insulation whatsoever on the walls. my husband was up all night due to the noise from the second floor.
2024 年 3 月入住 2 晚

10/10 超赞

robert

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great breakfast service!! Very quiet at night.
2024 年 4 月入住 3 晚

4/10 很差

Eric

与配偶出行
Tear it down and rebuild. Not worth the price paid. Won’t go back again.
2024 年 4 月入住 1 晚

8/10 还可以

John

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚

8/10 还可以

Gary，Laguna Hills

满意：清洁度、员工和服务、住宿条件和设施
In old section of Palm Springs, I am likely spoiled! Good for walking. Near old downtown especially Thursday night “bazaar” closing downtown for all sorts of booths. Dinner exquisite!
2024 年 4 月入住 3 晚

8/10 还可以

Sharleen

满意：清洁度、员工和服务、住宿条件和设施
No complaints!
2024 年 3 月入住 2 晚

6/10 一般

Raquel

不满意：住宿条件和设施
Property needs maintainable in paint, tiling and carpet cleaning. Bathroom tiles were loose. Door in bathroom and walls had peeling paint. Carpet looked and smell dirty.
2024 年 3 月入住 1 晚

4/10 很差

Benito

与家人出行
满意：员工和服务
不满意：服务设施，清洁度
Not what you expect from a Best Western. Stayed at room 425 and the room smelled so bad. It smelled like smoke, it smelled old and it smelled dirty. The carpet was beyond filthy! I’ve stayed at many best westerns before throughout California and this one definitely did not live up to its name. Felt like I was staying at a Motel 6.
2024 年 3 月入住 1 晚

4/10 很差

Vonnie

团体旅客
满意：清洁度
不满意：员工和服务、服务设施、住宿条件和设施
I found the staff poor in communication, customer service in general poor. A very outdated hotel for being a Best Western, but very clean
2024 年 3 月入住 1 晚

10/10 超赞

Loris

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great location, good rates, pleasant staff
2024 年 3 月入住 1 晚

10/10 超赞

Benjy

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Excelente
2024 年 3 月入住 1 晚

4/10 很差

Barbara

不满意：清洁度、服务设施、住宿条件和设施
This property is incredibly outdated. Tiles have cracks in them. Outlet covers were cracked. The gap on the door was so large than any small critter/snake could’ve easily crawled/slithered through. The floors underneath the beds were disgusting and hadn’t been swept in who knows how long. The water smelled. The shower head is meant for someone about 5’2. Any taller and have fun crouching down. The walls and ceiling are outdated. The room is tiny. The place could use a paint job. The tv is tiny. The walls are thin which made for quite noisy neighbors. The pictures advertised are false. The reality looks nothing like them. It was also unfortunate to find out that the downtown area is more like 3 miles away and not 1, which isn’t a huge deal but was for us considering we have a toddler. Thankfully there is a convenient parking structure near the downtown area. My husband needed to use the printer in the office area, only to find out the receptionist mentioned there was no ink cartridge. What drew me to this hotel was the location and free daily breakfast. The daily breakfast was a benefit, and the pool was okay. The other guests were all nice people, which was the only other benefit. My husband checked for bedbugs because the room was so gross. Thankfully he didn’t find any. My advice? Splurge more on a nicer stay, preferably one with more updated amenities. I would not recommend this place.

6/10 一般

Valerie Margaret

满意：住宿条件和设施
We enjoyed the pool and the breakfast
2024 年 2 月入住 7 晚

10/10 超赞

Benjamin

团体旅客
满意：服务设施
Staff was very friendly and helpful. Bathroom was very clean and room was turned down daily. Location was great.
2024 年 3 月入住 5 晚

8/10 还可以

Linda

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚

2/10 糟糕

Jennifer

与配偶出行
不满意：清洁度、员工和服务、住宿条件和设施
Old, dirty, smelly and poorly maintained property. Very disappointing for a Best Western.
2024 年 3 月入住 1 晚

2/10 糟糕

Brett

The property was fine. The Expedia check-in experience was a nightmare. Never again!
2024 年 3 月入住 1 晚

6/10 一般

Matthew

满意：员工和服务
不满意：住宿条件和设施
This Best Western was a motel that charges > $200/night. For that I would have preferred a hotel level property. In our first night, a water pipe ruptured on an upstairs room completely flooding the room right next to us. Small water leakage into our room. The local fire department came at 2am to shut off the water and sweep out the flooded room. Manager did offer us another room which was nice. Overall, staff was good and friendly. Just felt property cost per night exceeded what was delivered.
2024 年 3 月入住 3 晚

10/10 超赞

Joe

满意：清洁度、员工和服务、住宿条件和设施
Nice quiet hotel
2024 年 2 月入住 4 晚

6/10 一般

Nick

The bed and pillows were super stiff and uncomfortable. Since you charge so much money for a room you could up grade things every now and then.
2024 年 2 月入住 3 晚

10/10 超赞

Jane

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Clean property w good breakfast.
2024 年 2 月入住 1 晚

8/10 还可以

Meagan

与家人及幼儿出行, 与家人出行, 带宠物出行
满意：员工和服务，清洁度
The staff was very nice. The breakfast buffet was easy with the kids. The pool and hot tub temperatures were both spot on, and parking was a breeze.
2024 年 2 月入住 3 晚

6/10 一般

sarah，Baltimore

满意：员工和服务，清洁度
不满意：服务设施
Comfortable bed and excellent cleaning staff. What I expect from a Best Western. But if you are eco conscious, this place is not for you. No recycling containers. Everything is individually wrapped in plastic. Every cup of coffee results in. Throw away tray, etc,etc,etc.
2024 年 2 月入住 6 晚

8/10 还可以

florence

与配偶出行
The property needs an update the breakfast was good but it was cold outside eating it by the pool in the morning at 5 degrees. The pool was heated and we saw a man cleaning the pool every day was nice to see.
2024 年 2 月入住 7 晚

6/10 一般

Lisa

满意：员工和服务
Rooms outdated.
2024 年 2 月入住 3 晚

6/10 一般

David

2024 年 1 月入住 14 晚

10/10 超赞

Patricia

带宠物出行, 与配偶出行
They were dog friendly and there were places to walk dogs
2024 年 1 月入住 1 晚

10/10 超赞

Luis，Tijuana

与家人出行
满意：员工和服务，清洁度
The only thing wierd was at check out, the front desk employee was asking for money for tips to house keeping department and giving you a discount room charge, but had to be in cash.
2024 年 1 月入住 2 晚

10/10 超赞

Peter

满意：清洁度、员工和服务、住宿条件和设施
It's been so great!
2024 年 1 月入住 1 晚

10/10 超赞

Juan

2024 年 1 月入住 2 晚

10/10 超赞

Marshall

与家人出行
不满意：住宿条件和设施
I have stayed at the Best Western Inn before it became an Inn. We liked the price and found it to be ok for a few days. It seemed more dated and in need of an updating this past visit. I was told there would be someone in the office for 5 am checkout, but the office was closed. The scrambled eggs for breakfast were not very good. Bacon and sausage were tasty. I would say breakfast was just ok. Morton Botanical Garden is very near the motel and walkable jewel.
2024 年 1 月入住 3 晚

6/10 一般

Barbara

与配偶出行
2024 年 1 月入住 4 晚

10/10 超赞

Jorge A

2023 年 12 月入住 3 晚

10/10 超赞

nathan

2024 年 1 月入住 3 晚

4/10 很差

Brad

2024 年 1 月入住 3 晚

6/10 一般

feliciano

2023 年 12 月入住 2 晚

10/10 超赞

Robert

与家人出行
2024 年 1 月入住 2 晚

8/10 还可以

Ted

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Pool area is quite pleasant and private with the mountain backing right onto the property. Temperature of the pool was perfect.
2023 年 12 月入住 5 晚

4/10 很差

Sue

与家人出行
满意：服务设施，清洁度
不满意：住宿条件和设施
Room not as shown in picture. I asked for and paid for two queen beds. Got 1 queen and 1 dbl. The rooms were not Palm Springs nor Best Western standards. More like truck stop Motel 6.
2023 年 12 月入住 1 晚

10/10 超赞

Younjung

与家人出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 12 月入住 2 晚

8/10 还可以

Mark

商务旅客
Being a Best Western i thought it would be a little more up to date.
2023 年 12 月入住 2 晚

10/10 超赞

YOUNIL

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Clean area, good breakfast, nice staff...
2023 年 12 月入住 1 晚

8/10 还可以

Carolina

与配偶出行
2023 年 12 月入住 1 晚

6/10 一般

Milagro

与家人出行
满意：员工和服务
2023 年 12 月入住 2 晚

10/10 超赞

Zhi Han

与家人出行
2023 年 12 月入住 1 晚

10/10 超赞

Gilberto

2023 年 12 月入住 1 晚