The Kimpton Aluna was a great place to stay near the beaches and DT Tulum. Rooms are spotless and friendly for the price. The food here was delicious. They also have a social hour every day with free drinks and food. Helpful staff that will help you reserve excursions or restaurants. I would definitely recommend this place. FYI, the area around it is under construction, so it might feel a bit undone. I'm sure in a few years this area will transform.
Luis
2024 年 6 月入住 6 晚
10/10 超赞
Mechelle
2024 年 6 月 7 日
满意:清洁度、员工和服务、住宿条件和设施
Mechelle
2024 年 4 月入住 3 晚
10/10 超赞
Najla
团体旅客
2024 年 5 月 11 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful hotel. Loved my stay.
Najla
2024 年 5 月入住 4 晚
10/10 超赞
Todd
与家人出行, 团体旅客
2024 年 5 月 4 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Amazing retreat
Todd
2024 年 3 月入住 2 晚
8/10 还可以
T
与家人及幼儿出行, 与家人出行
2024 年 4 月 25 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This hotel property is gorgeous, with 2 open-air buildings, lush greenery and a beautiful ground floor pool with a swim up bar. The staff is extra helpful and I appreciated the welcoming ceremony upon arrival. However, the area isn’t the safest (compared to the previous hotel I stayed at about 10-15 mins away) because my kids and I were advised to “be back before dark” when we walked to nearby Carls Jr. for dinner one evening. Also my iPad was pickpocketed from my bag while waiting for the tour van to arrive at a nearby supermarket.
There were other things within the hotel itself that were less than satisfactory — there were two cockroaches (I think they were cockroaches in my room), one in the shower and one on the floor (only got a pic of the one on the floor). Also there were a lot of leaves in the pool as if it wasn’t cleaned often.
Other than that, everyone at the hotel is extremely nice. The food is amazing! (But expensive) Beware of the “resort fees”—something I didn’t see or wasn’t clearly mentioned when booking on Expedia.
T
2024 年 4 月入住 3 晚
8/10 还可以
Sabrina
2024 年 4 月 15 日
满意:清洁度、员工和服务、住宿条件和设施
The hotel was really nice and quiet. The rooms are a nice size and bed was comfortable. Love the shower. Had a king bed with balcony which was nice. Tulum is still doing a lot of construction and the area is within a walking distance to food, store and restaurant about a 10-15 minute or you can ride the bike.
Sabrina
2024 年 4 月入住 2 晚
10/10 超赞
Karen
2024 年 4 月 14 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Our stay at Kimpron Aluna was just perfect for our little family. Modern, clean, cute, super friendly staff especially the General Manager Jorge and centrally located for getting to the town center, beaches and local sightseeing. If you don’t need the beach and are travelling with kids this is highly recommended!
Karen
2024 年 4 月入住 4 晚
8/10 还可以
Jason,San Diego
2024 年 4 月 8 日
满意:清洁度、员工和服务、住宿条件和设施
Jason
2024 年 3 月入住 2 晚
6/10 一般
Hillary
2024 年 4 月 5 日
满意:住宿条件和设施
不满意:员工和服务
Hillary
2024 年 3 月入住 3 晚
10/10 超赞
Aldo,Iztapalapa
与家人及幼儿出行, 与家人出行
2024 年 4 月 2 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Mi familia y yo la pasamos muy bien! El hotel y las habitaciones son muy modernas y bonitas, la arquitectura me gustó y se siente una atmósfera agradable en medio de la selva de Tulum.
Del hotel puedes llegar fácilmente en bici a la zona de playa, restaurantes y/o centro, en el hotel te las rentan gratis. Recomiendo andar en bici por que caminando si está retirado, con el sol está difícil y los taxis son muy caros, evítenlos.
El personal del hotel muy atento igual, la pasamos muy bien!