The staff especially Santi made our stay comfortable. The property reminded us of our growing up in the Caribbean which was quite nostalgic
Shawn
2023 年 4 月入住 6 晚
10/10 超赞
真实旅客
2019 年 11 月 9 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
真实旅客
2019 年 11 月入住 3 晚
10/10 超赞
真实旅客
与配偶出行
2019 年 7 月 2 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Villa was so amazing and staff are very friendly and flexible
真实旅客
2019 年 6 月入住 1 晚
2/10 糟糕
Tina,singapore
2018 年 6 月 18 日
不满意:清洁度、员工和服务、客房舒适度
My booking was not honoured by Expedia.
We received a confirmation from Expedia that our booking was confirmed 12 hours before, then arrived within the allotted check in time only to find out that the hotel did not have a room for us and they told Expedia that they could not honour our booking. Expedia gave me no such confirmation that the booking could not be fulfilled.
The area is quite rural with no access to wifi and my partner and I had to basically knock on hotel doors to find another place to stay. The place we found ended up being 4x the price of what we paid. Mind you this all happened at around midnight.
Expedia would not give me my money back and I’m appallled that this is how their company operates. How can they charge you money for a service they don’t provide?
I’m never using Expedia again I find their company policies are akin to United Airlines. I’ve contacted my bank to get my money back.
Tina
2018 年 6 月入住 2 晚
10/10 超赞
真实旅客
2017 年 5 月 26 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Wonderful!! Such a great value for the money. Food is not super but ubud is a short trip and has some great options. Nice to be a bit outside the chaos with a great pool overlooking rice paddies
真实旅客
10/10 超赞
JILL,Australia - VIC - Melbourne
2015 年 3 月 3 日
满意:住宿条件和设施,员工和服务
Facilities: Home away from home; Value: Fantastic; Service: Outstanding; Cleanliness: Clean;