6/10 Okay
brian p.
Mar 5, 2025
Liked: Cleanliness, communication, listing accuracy
Disliked: Check-in
The good & the not so good
The good:Property is in a nice, well-maintained & landscaped community with pool right on the coast. Area has range of shops/restaurants/golf for easy access. Condo had good quantities of basics you expect in a mod/high end place.The not so good:Owner was easy to communicate with but onsite mgmt company for the neighborhood is horrible! 2 of 3 office staff we met were flat out rude, condescending & completely unwelcoming. This treatment was observed as others checked in too. They make it nearly impossible to use amenities like pickleball - must check out a net during limited office hours, yet nets are never there & never on the courts. We've never stayed somewhere that didn't have the nets ON the courts! It's a gated neighborhood, simply ridiculous.The 'resort fee' gives you the privilege of one, one and only one pool towel. This despite the fact the cushions on the pool loungers were disgustingly stained with who knows what, making use of the pool a bit gross. The overall attitude is geared to pleasing their residents & long-term/repeat guests while not so quietly telling others that you're really not welcome.Lastly on the condo, we rent 3-6 VRBO's per year and we know every owner takes a different approach to what they provide, but I'll never understand the unwillingness to provide even a single pot worth of coffee to help guests get the first morning off to a good start.Ok place & good location, but definitely not a great mgmt company for the community.
brian p.
Stayed 6 nights in Feb 2025