温特沃斯度假短租

“Room Room was tidy and good; well equipped except there is no hair dryer. Even we requested for hairdryer a couple of times, it never appeared throughout our 4-days stay. No bottled water in room. Booking before I booked a room for 2, asked for twin bed at time of booking as I was travelling with my parent. The hotel replied with 2 upgrade options, both available only at nearly doubled price. In another word, a studio does not have 2 beds. ”

“The property is attractive, room was lovely and clean, grounds were appealing and we had a room with French doors leading outside with a small table and chairs outside which was great for breakfast etc. There is a kitchen with everything you need to cook a meal which is a bonus if you fancy self catering. Adam was helpful and informative. Very quiet and relaxing location and perfect for visiting the area although you do need a car.”

“Extremely disappointed. Advertised as one thing (apparently Hotels.com won’t let me say what, so I have had to re word my initial complaint), when I checked in, I was given something completely different. Suffice to say, when I booked I was not expecting to be staying in a bedroom in someone’s house. Unable to get a refund dispute the proof I supplied that the booking was misrepresented. Please avoid Hotels,com are fantastic, had countless enjoyable experiences when booking with them. This……