孔托伊岛海滩假期

Lovely holiday spent at the hotel! It blends into the scenery perfectly. The food is delicious and the staff are so helpful and charming. The only issue (that effects the area) is mass tidal seaweed which slightly ruins the aesthetics and the water between about April - July - worsened, no doubt because rising ocean temperatures

Good service

This place is amazing. The staff is perfect!! It is like having your own private beach house

It was great value. Clean and convenient. Food was delicious . People were friendly. A/C didn’t work well in one bedroom and we couldn’t get TV’s to connect to any streaming service and could not cast.

We had a wonderful stay at Delek Holbox. The staff was very friendly, helpful, and welcoming throughout our visit. The beach and beach bar were beautiful and perfect for relaxing, and the rooms were clean, comfortable, and very nice. We would happily stay here again

Good service

Beautiful property. Everything was perfect from start to finish. The room, the food, the staff, the property. Honestly there isn’t anything I would change. This place is a winner in every category. I highly recommend. I went for a solo getaway but it could also be a perfect couples getaway as well.

We had a beautiful time at the Mirage. Everything was clean and the staff is above and beyond. The food was amazing and the entertainment was A+. The butlers Luis and Lalo were fantastic. My husband and I truly enjoyed ourselves and will definitely come back.

This place is amazing. The staff is perfect!! It is like having your own private beach house

It was great value. Clean and convenient. Food was delicious . People were friendly. A/C didn’t work well in one bedroom and we couldn’t get TV’s to connect to any streaming service and could not cast.

Good service

The property is gorgeous and housekeeping was on point every single day. Big shoutout to Angel, Giovanny, and Blanca — they were genuinely great and made the trip feel special. I had arranged a birthday decoration setup for my boyfriend prior to arrival and it was beautifully done — and housekeeping kept it maintained throughout the rest of our stay. We had complimentary breakfast every morning which was a great perk — always fresh and a nice way to start the day. Food overall is on the pricier side, but honestly that’s just Tulum — coming from someone who lives in Los Angeles , it’s comparable. That said, a few things worth knowing before you book. We had no hot water for 4 out of 7 days, which was frustrating because honestly the shower was a highlight, once we had hot water. Also — the balcony pool never got warm the entire stay. We basically couldn’t use it, so don’t let that be a selling point for you. The most frustrating part was checkout. We tipped cash for room service every time AND were signing receipts, but when we asked what the receipts were for, staff brushed it off with “oh it’s nothing.” Then at the end of the trip, room service charges showed up on our bill. We had to go back and explain that we’d already been tipping in cash the whole time. Angel sorted it out, but it was an annoying situation that could’ve been avoided with just a little transparency upfront. If you order room service, ask questions before you sign anything. Bring pesos !

This place is amazing. The staff is perfect!! It is like having your own private beach house