Princess Cays Pet-friendly Vacations

I want to say my first day checking in was very frustrating. I was given a room that was already in use and walked in on a women in the shower. The front acted as though it wasn't there fault because they didn't know the room was still in use or like it was a big deal. The next day my family arranged for my room to be decorated for a birthday surprise but when we walked in it was so disappointing. the only thing done were 2 balloons and a few rose petals and a bottle of champagne. I've stayed at other resorts that have done an exceptional job of decorating rooms for birthdays. This was not at all anything special. Then, most of the restaurant staff were amazing but there were a few who were rude and short. The food was nothing i expected. It was either dry, bland, or hard. I felt like a was barely eating each day. And room service choices were quite literally something you could make yourself. I have to say i will not visit this resort again IF i decide to visit the bahamas again not would i recommend.

Had the best time with our kids. Highly recommend.

Beautiful. Clean. Quiet

Awesome property

Beautiful long weekend stay.. this place exceeded all our expectations. The staff couldn’t be more attentive and accommodating. Can’t wait to be back!

I want to say my first day checking in was very frustrating. I was given a room that was already in use and walked in on a women in the shower. The front acted as though it wasn't there fault because they didn't know the room was still in use or like it was a big deal. The next day my family arranged for my room to be decorated for a birthday surprise but when we walked in it was so disappointing. the only thing done were 2 balloons and a few rose petals and a bottle of champagne. I've stayed at other resorts that have done an exceptional job of decorating rooms for birthdays. This was not at all anything special. Then, most of the restaurant staff were amazing but there were a few who were rude and short. The food was nothing i expected. It was either dry, bland, or hard. I felt like a was barely eating each day. And room service choices were quite literally something you could make yourself. I have to say i will not visit this resort again IF i decide to visit the bahamas again not would i recommend.

All rooms even club member rooms are outdated and in poor condition. Dirty shower, chipped paint, pealing ceilings. Rooms aren't cleaned thoroughly. House keeping is a joke at this property. Our sink and counter top wasn't cleaned a single time. And we stayed for 7 days. Even after requesting our room be swept due to sand tracking in the room. It was only swept once. Customer service at this property is also poor. Some bar and wait staff employees were rude and acted like they didn't want to be there. I travel out the country three times a year. And I would never return here. Nor would I recommend this property to anyone else. I do appreciate Daniel, Keva, Jaleesa, Mercedes and the two supervisors at Viva Cafe. These employees were a nice. And gave exceptional customer service.

I want to say my first day checking in was very frustrating. I was given a room that was already in use and walked in on a women in the shower. The front acted as though it wasn't there fault because they didn't know the room was still in use or like it was a big deal. The next day my family arranged for my room to be decorated for a birthday surprise but when we walked in it was so disappointing. the only thing done were 2 balloons and a few rose petals and a bottle of champagne. I've stayed at other resorts that have done an exceptional job of decorating rooms for birthdays. This was not at all anything special. Then, most of the restaurant staff were amazing but there were a few who were rude and short. The food was nothing i expected. It was either dry, bland, or hard. I felt like a was barely eating each day. And room service choices were quite literally something you could make yourself. I have to say i will not visit this resort again IF i decide to visit the bahamas again not would i recommend.