“Not ideal for checking-in from the airport, the host will ask you to provide an accurate time to check in so that their staff will come and give you the key. The check-out process is slow, too. Almost missed my flight because of this”
“Great location within 10 mins’ walk to two MRT stations. Very comfortable bed, modern design in hotel room and spacious bathroom. Rooftop pool with beautiful skyview. Sauna room in the changing room but self-operated, Needed to be preheated for 15-20 mins before use. Will stay there again for next trip.”
"First time to stay within the Shangri-La hotel brand and I was not disappointed. Expectations were exceeded. From the excellent service of all the staff to the ambience of the lobby bar, with live music, this hotel is definitely now my preferred choice for trips to Kuala Lumpur."