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"The room was clean, the staff was courteous at check in, plus, I always enjoy the fresh complimentary cookies they give us."

"Front staff great. Early check in!!! Free 1 hour checkout delay! Great location with easy access to river trail."

"Comfortable and clean "

"Room was very clean and staff was extremely helpful!"

"Citizen M Austin pics look super cool online- modern/retro tasteful decor- but, in reality everything is way too small- especially the rooms. We felt like we opened the door to a tiny super modern, cruise ship stateroom or hotel in Japan. It was hard for 2 people to move around the king room. The pillows were set up so one person would need to climb over the other to get out of bed- odd! The shower/toilet is a glass stall in the middle of the small room/ no privacy or space whatsoever. The sink is squished in the middle of the bedroom/ no place to do hair/makeup if that’s your thing. The rooftop bar/pool area looked great in the photos- but was too small and closed by 8:30 pm - the rooms are all controlled by a tabletop iPad, which we didn’t know, so we had a hard time getting lights on/off, shades up/down,.. but laughed about it all afterwards. The staff was friendly, everything was clean, plenty of amenities and things to keep you occupied, if needed. The location was great- close to a lot of great bars/restaurants and parking. We found a street parking spot right outside hotel and paid $15 to park. All in all, if you know all of this ahead of time and are good with it- that’s great! We would’ve liked a little more space and thoughtful room design. "

"The hotel, the room, and the staff were excellent. The service was great. The location was very convenient walking distance to everything. The price was also very reasonable. The hotel was very clean, and the food was great. I would definitely recommend this place to everyone."

"Lovely stay "

"Loved the rooms"

"Loved this hotel and will be back! Very clean and comfortable "