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关于大理石塔酒店的点评

3.5 out of 5
大理石塔酒店
Hamra, Makdessi Street, Beirut

点评

6.4
10 分 - 超赞。7 条好评，共有 56 条点评" "
8 分 - 还可以。21 条好评，共有 56 条点评" "
6 分 - 一般。14 条好评，共有 56 条点评" "
4 分 - 很差。3 条好评，共有 56 条点评" "
2 分 - 糟糕。11 条好评，共有 56 条点评" "

6.6/10

清洁度

7.0/10

员工和服务

5.4/10

服务设施

6.0/10

住宿条件和设施

5.0/10

环保

点评

10/10 超赞

Mhd louay

2023 年 11 月入住 1 晚

8/10 还可以

Amal

2/10 糟糕

omar

与配偶出行
不满意：清洁度、员工和服务、住宿条件和设施
It’s not good at all
2022 年 10 月入住 3 晚
Customer service 于 2022 年 10 月 8 日 的回复
Thank you for your review, though we would had preferred that you had talked to us before your check out why you felt that the hotel was not good, in order to make your next visit to us a more comfortable one.

2/10 糟糕

Nassrin

不满意：清洁度、员工和服务、服务设施、住宿条件和设施
2022 年 7 月入住 1 晚
Reservation Department 于 2022 年 8 月 3 日 的回复
Thank you for choosing Marble Tower Hotel for your accommodation in Beirut,Lebanon. Hope next time we will try our best to serve you better.

2/10 糟糕

Ahmad

不满意：员工和服务、服务设施、住宿条件和设施
Not habitable, had to checkout 2 nights earlier for a better hotel. This hotel did not even offer a partial refund. Pay more for a better hotel. Not Recommended.
2022 年 7 月入住 4 晚
Reservation Department 于 2022 年 7 月 20 日 的回复
Thank you for choosing Marble Tower Hotel for your stay at Beirut, Lebanon. We are sorry for your inconvenience but rest assured that we will try always to serve you the best way possible. See you back soon.

6/10 一般

Shadi

You get what you pay for
The cheapest hotel in the heart of hamra but not the cleanest I’d say. Convenient though as everything is walking distance
2022 年 6 月入住 2 晚
Reservation Department 于 2022 年 6 月 27 日 的回复
Thank you for your review. Hope to see again during your next visit to Beirut, Lebanon. We will make sure to always serve in the best way possible.

2/10 糟糕

Ismail

2022 年 4 月入住 1 晚

4/10 很差

Younghoon

2022 年 1 月入住 4 晚
Reservation Department 于 2022 年 1 月 30 日 的回复
Thank you for choosing Marble Tower Hotel for your stay at Beirut, Lebanon. Hopefully on your next visit we will make our utmost effort to serve you better and better. Congratulations for the winning of the Korean Football team.

8/10 还可以

Abdulrahman

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
.
2019 年 8 月入住 1 晚

2/10 糟糕

Mustafa

商务旅客
不满意：客房舒适度，住宿条件和设施
Niet reserveren hotel zonder electra
Hotel in prima locatie met aardig personeel, maar zonder electra; tijdens mijn verblijf was electra voor klein deel van de dag beschikbaar rest van de tijd kon je geen airco aanzetten weer was erg warm en vochtig in Beirut zonder airco geen leven!
2021 年 9 月入住 4 晚
Marketing Department 于 2021 年 9 月 23 日 的回复
We are glad that everything else in our hotel was perfect except the electricity, which is, as you may not know, is provided by the Elecrticite du Liban for ONLY TWO HOURS PER DAY. For the past four months, our hotel has been operating the electrical generator 22 hours per day which is virtually impossible. As a result the electricity is switched off ONLY for 2-3 hours during the day and 2 hours early in the morning. This is actually the case with almost ALL the hotels in Lebanon nowadays.

6/10 一般

Abdulaziz

与家人出行
满意：员工和服务
不满意：住宿条件和设施
not bad
good receptionist very cooperative and directing although the cleaning staff were not cleaning well and they are not professional cleaners .The location is good near to resturant. The rooms are great and the beds are very comfortable.
2021 年 8 月入住 4 晚

8/10 还可以

Damien

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great place to rest in the center
Fast, nice and efficient check in and out. Everything is good and even great if you consider the actual situation in Lebanon! The only small trouble was the wifi, a bit slow
2021 年 8 月入住 1 晚

6/10 一般

Boualem

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 6 月入住 2 晚

8/10 还可以

真实旅客

2020 年 7 月入住 1 晚

10/10 超赞

russell

满意：清洁度、员工和服务、客房舒适度
Little run down, but good for a long weekend in a great location
2020 年 1 月入住 3 晚

2/10 糟糕

Luai，Paris

商务旅客
满意：员工和服务
不满意：清洁度、服务设施、住宿条件和设施
Horrible Jamis vu un hôtel pourri Par contre les personnal est très sympa
2020 年 2 月入住 1 晚
Reservation Department 于 2020 年 2 月 26 日 的回复
Though your response is very harsh, but nevertheless we like to thank you for choosing Marble Tower Hotel for your stay in Lebanon. Hopefully we will try to make your stay next time more pleasant.

8/10 还可以

真实旅客

2020 年 1 月入住 5 晚
Reservation Department 于 2020 年 2 月 26 日 的回复
Thank you for choosing Marble Tower Hotel for your stay in Beirut, Lebanon.

8/10 还可以

Artur

团体旅客
满意：客房舒适度，员工和服务
Przyzwoite miejsce w dobrej lokalizacji
Hotel w dobrym miejscu, tuż obok głównej ulicy handlowej Bejrutu. Obsługa przyjazna i pomocna. Mieliśmy problem z cieknącym kranem i zalewaną łazienką - od razu próbowali naprawić a jak się szybko nie udało zmienili nam pokój. Śniadanie raczej skromnie. Cena do jakości jest w porządku.
2019 年 11 月入住 2 晚
Reservation Department 于 2020 年 2 月 26 日 的回复
Thank you for choosing Marble Tower Hotel for your stay in Beirut and thank you for your feedback. Hope to see you again in our hotel soon.

6/10 一般

真实旅客

2019 年 12 月入住 1 晚
Reservation Department 于 2020 年 1 月 10 日 的回复
Thank you for your response Anonymous. Hope to see you again in our hotel.

10/10 超赞

Benjamin

2019 年 12 月入住 1 晚

8/10 还可以

Mahmoud

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 12 月入住 1 晚
Reservation Department 于 2020 年 1 月 10 日 的回复
Thank you for response. Hope to see you again

2/10 糟糕

mohamad

不满意：客房舒适度，员工和服务
2019 年 11 月入住 1 晚
Reservation Department 于 2020 年 1 月 10 日 的回复
Thank you for your response. Hope to see again in our hotel to do the best necessary to make your stay a good one.

8/10 还可以

Osman

商务旅客
满意：员工和服务，清洁度
Güzel bir deneyim oldu
Otel çalışanları oldukça nazik ve yardımsever. Sular tuzlu akıyor ama bu şehirde genel bir durum. Birçok lokasyonda bulunduk ama interneti en iyi çeken yer diyebilirim. Düzenli temizlik yapılıyor, kahvaltı biraz daha iyi olabilir.
2019 年 11 月入住 5 晚
Reservation Department 于 2020 年 1 月 10 日 的回复
Thank you for your response. Hope to see you again in our hotel soon

10/10 超赞

真实旅客

满意：员工和服务，清洁度
2019 年 9 月入住 6 晚

8/10 还可以

Abs，Melbourne

团体旅客
满意：清洁度、员工和服务、住宿条件和设施
不满意：服务设施
Great value for money. Breakfast very average......
2019 年 9 月入住 1 晚

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice stay!
Staff is friendly and helpful ( I had a no-show problem with my driver on the way back to airport at early morning and the guy at reception quickly found an arrangement). Room is spacious, clean and confortable, lebanese breakfast is great, perfect location. I really enjoyed it and locals who are more than welcoming. Definitely I will always bring with me some good memories from Lebanon!
2019 年 9 月入住 2 晚

6/10 一般

真实旅客

满意：住宿条件和设施
不满意：员工和服务
2019 年 8 月入住 1 晚

6/10 一般

真实旅客

满意：员工和服务，清洁度
不满意：服务设施
Excellent value for money. Im at Elysee Residence now and its a rip off compared to the value Marbel Tower offers. Put a electric jug in the room and improve wifi then it would be great
2019 年 8 月入住 2 晚

8/10 还可以

真实旅客

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
the location was great, and the staff were really friendly
2019 年 7 月入住 8 晚

10/10 超赞

Arkan

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 7 月入住 5 晚

6/10 一般

真实旅客

2019 年 7 月入住 3 晚

2/10 糟糕

真实旅客

团体旅客
不满意：员工和服务、服务设施、住宿条件和设施
Couldn't use the fridge because it wouldn't open, the fridge door is on the bed side. Facilities and room condition is terrible.
2019 年 7 月入住 2 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2019 年 7 月入住 3 晚

6/10 一般

Wissam

2019 年 6 月入住 1 晚

4/10 很差

真实旅客

2019 年 6 月入住 4 晚

8/10 还可以

Muhammad

满意：员工和服务
2019 年 6 月入住 2 晚

8/10 还可以

Masoud

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Prisvärd
Prisvärd o bra
2019 年 5 月入住 5 晚

6/10 一般

Afram

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 5 月入住 1 晚

8/10 还可以

jonathan

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
great service
i like this place so much that i stayed again on my return trip to beirut. they are so helpful and nice they gave me good advice and helped me plan my ride to the airport for a great price. i even got a great room upgrade for my last night in lebanon.
2019 年 4 月入住 1 晚

8/10 还可以

真实旅客

与家人出行, 商务旅客
满意：员工和服务、服务设施、住宿条件和设施
A modest and pleasant hotel , i enjoyed my time there
2019 年 4 月入住 5 晚

8/10 还可以

jonathan

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
great service
the service here was great. Ali was super helpful and friendly. they helped me figure out what to see and do in Lebanon and even helped me contact my other hotels to make sure I arrived safely. Everyone was very friendly. I even got an upgrade on my last day. the hotel is affordable and located right in Hamra where you want to be if you are a first time tourist in Beirut. i would surely recommend staying at the marble tower.
2019 年 4 月入住 2 晚

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Very well located with all you can need footsteps away. The hotel is very clean with nice furnitures and comfortable bed. The breakfast is the usual hard boiled eggs with labneh, cucumbers, tomato, pita bread.. For the price, you can’t go wrong. Possibly the best hotel in all Beirut for the price
2019 年 3 月入住 2 晚

6/10 一般

Jason

location
The shower was super bad took around 5 mins for the hot water to come on and in the bedroom one the windows did not have curtains and it woke me up at 7am every morning! the wifi was super bad would take so long to load the page even google maps was so long! The breakfast was very basic the bed was very comfortable! The location is very good!
2019 年 3 月入住 2 晚

10/10 超赞

Yehya

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 2 月入住 1 晚

8/10 还可以

Joseph

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Hamra
Good location
2019 年 1 月入住 5 晚

6/10 一般

真实旅客

满意：员工和服务
不满意：住宿条件和设施
2019 年 1 月入住 1 晚

2/10 糟糕

真实旅客

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
بالنسبة لي : لم احجز بحياتي بفندق بهذا السوء
1- لايوجد خدمة 2-الفراش غير نظيف لدرجة لم استطيع النوم اثناء الليل اشعر بحكه بالجلد . 3-الانترنيت جدا فاشل ومتقطع دائما 4-وجبة الافطار ليست بالوجبة المنوعه .
2019 年 1 月入住 2 晚

6/10 一般

真实旅客

满意：清洁度
不满意：住宿条件和设施
2018 年 12 月入住 1 晚

6/10 一般

真实旅客

满意：员工和服务，清洁度
不满意：住宿条件和设施
The linen was fresh, but there was hair all over the duvet cover (probably the housekeeper’s) There were 2 shampoos but only 1 bath gel The internet connection was pretty slow The engine sound outside the window was a bit annoying The tv had very limited channels that worked, the rest were just grey
2018 年 11 月入住 1 晚

8/10 还可以

真实旅客

不满意：清洁度
Good location
Quite old Hotel. Not very clean. But central location.
2018 年 10 月入住 7 晚