2/10 Terrible
Katarzyna
Traveled with partner
Jul 22, 2022
Disliked: Staff & service, property conditions & facilities
I rented pent house from them. Not only that I couldn’t find it for like 30 min because it’s so different from the pic they show , they just didn’t let me in because they said their AC Doesn’t work . Maybe their places look nice, I don’t know because I didn’t see but it’s in terrible area and building . Doesn’t have parking either , it’s located close to police station and other buildings which makes super difficult to find place to park. There is garage parking that I could pay for but likes were so long because there are many shopping and offices next to it. Stairs that get you to hotel look like it’s bounded building and when I asked people where is hotel, they seemed to be suprised that there is one . When it comes to swimming pool , it’s on the top of building and it’s open for people outside of hotel so it’s prettty busy and full of people . I wish I saw how their rooms look like but I didn’t have that chance . I went there and first guy who works there started laughing and asked me if I’m sure I rented pent house because he didn’t thing they had any, and then lady said she messaged me that they have issue with ac which I didn’t get , and they seemed not to care about proper customer service .
Katarzyna
Stayed 1 night in Jul 2022