Unique to the property is a friendly, accommodating, responsible staff. For some reason, i eas not put in the room with accommodations I booked. The hotel was full so we had a less comfortable stay the first night. Fron desk worker Sam called his manager Jacob who arranged a resolution for the second night, communicated with me and expedia through the situation. The property itself was nice but could use some maintenance attention to refresh a few things. There are convenient places to walk and eat if looking to grab a bite. The breakfast staff was friendly and accomodating. I would definitely stay here again due to the staff making the experience a positive one despite the reservation issue.
Leah
2024 年 5 月入住 2 晚
8/10 还可以
Paul,Broken Arrow
与配偶出行
2024年05月10日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Crappy pillows. Need some firm ones to go with these soft flops.
Few small issues that could happen anyplace that are forgivable. The AC could let you hang meat in the room when on. Had to turn it up to keep the frost off the windows 😉
Paul
2024 年 5 月入住 1 晚
10/10 超赞
Daniel
与家人出行
2024年04月28日
满意:清洁度、员工和服务、住宿条件和设施
Wonderful place to stay. Very pleased.
Daniel
2024 年 4 月入住 1 晚
6/10 一般
Tayllor
2024年04月7日
满意:清洁度、员工和服务、住宿条件和设施
Minus a couple starting issues with checking the stay was great
Tayllor
2024 年 4 月入住 2 晚
10/10 超赞
juan,dallas
与配偶出行, 商务旅客
2024年03月29日
满意:清洁度、员工和服务、住宿条件和设施
overall a good experience, clean, safe
juan
2024 年 3 月入住 4 晚
6/10 一般
Charisse
与家人及幼儿出行
2024年03月26日
满意:清洁度、服务设施、住宿条件和设施
Stayed for one night.
Pros: Fairly decent and clean hotel and room. Breakfast was good.
Cons: People in the dining area lacked good communication. Probably because English isn’t their first language? They just stared at us when we got there. Lol. Body wash in the shower was empty. Room felt a little too warm so we turned on the A/C which auto shut off that left us uncomfortably sleeping in a very warm room.
At check in, CC was charged $50 for incidentals. We took 3 bottles of Ozarka and told front desk to charge it to our room. They ended up charging us $36 for the Ozarkas because they only gave us back $14 after we left. Wow didn’t know 8oz bottles of Ozarkas cost $12 each! Also the person who checked us in wasn’t very happy that we came from an Arkansas town that he doesn’t like. Why be such a big-city snob? That wasn’t the friendliest customer service for sure.