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关于迪比克市中心万豪唐普雷斯套房酒店的点评

2.5 out of 5
迪比克市中心万豪唐普雷斯套房酒店
1151 WASHINGTON STREET, Dubuque, IA

点评

9.0

非常棒

10 分 - 超赞。170 条好评，共有 253 条点评" "
8 分 - 还可以。55 条好评，共有 253 条点评" "
6 分 - 一般。14 条好评，共有 253 条点评" "
4 分 - 很差。7 条好评，共有 253 条点评" "
2 分 - 糟糕。7 条好评，共有 253 条点评" "

9.4/10

清洁度

9.2/10

员工和服务

9.2/10

服务设施

9.4/10

住宿条件和设施

9.0/10

环保

点评

10/10 超赞

Karen，Viroqua

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Great property in fun location.
2024 年 3 月入住 1 晚
Theresa Rodgers GM 于 2024 年 5 月 9 日 的回复
Karen Thank you for taking the time to send a review. We appreciate your feedback.

10/10 超赞

Patrick

满意：清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 1 晚
Theresa Rodgers 于 2024 年 5 月 8 日 的回复
Patrick,Thank you for taking the time to review your stay. We appreciate your feedback.

10/10 超赞

Tami

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
I love the room!! It has a dishwasher (Who ever has a dishwasher in hotels), a stove top, way larger refrigerator then is in a normal hotel room. The room has a desk that is very handy. There is a very nice pool. Check in was fast and easy. More than I expected
2024 年 4 月入住 1 晚
Theresa Rodgers 于 2024 年 4 月 18 日 的回复
TamiThank you for this glowing review. We appreciate you taking the time to leave a review about your stay.

8/10 还可以

Trey

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Super nice spot. Our shower wasn’t draining properly so it was like basically taking a bath. There was also leftover trash from the person before us.
2024 年 4 月入住 1 晚
Theresa Rodgers 于 2024 年 4 月 15 日 的回复
Trey,Thank you for your taking the time to send a review. We appreciate your business and feedback.Theresa Rodgers

10/10 超赞

Barbara

带宠物出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
No
2024 年 3 月入住 1 晚
Theresa Rodgers 于 2024 年 3 月 25 日 的回复
Barbara,Thank you for taking the time to send a review. We appreciate your business and feedback.

10/10 超赞

Geoffrey

满意：清洁度、员工和服务、住宿条件和设施
Great to have the bigger fridge and the little kitchenette!
2024 年 3 月入住 1 晚
Theresa Rodgers 于 2024 年 3 月 25 日 的回复
Geoffrey,Thank you for taking the time to send a review. We appreciate your business and feedback.

8/10 还可以

ANDRZEJ

2024 年 2 月入住 1 晚
Theresa Rodgers 于 2024 年 3 月 25 日 的回复
AndrzejThank you for taking the time to send a review. We appreciate your business and feedback.

4/10 很差

Cher

团体旅客
不满意：客房舒适度，员工和服务
Lady at front desk was very rude to me and made me feel dumb!!!!
2024 年 2 月入住 1 晚
Theresa Rodgers GM 于 2024 年 2 月 5 日 的回复
CherThank you for taking the time to send a review. We appreciate your feedback. I'm sorry about my staff you encountered while staying with us. I will be sure to address this with them.

10/10 超赞

Matthew

满意：清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 1 晚
Theresa Rodgers GM 于 2024 年 1 月 15 日 的回复
MarrhewThank you for taking the time to send a review. We appreciate your feedback

10/10 超赞

Ben

2023 年 12 月入住 1 晚
Theresa Rodgers GM 于 2023 年 12 月 31 日 的回复
BenThank you for taking the time to share your review. We appreciate your feedback. Happy New Year Theresa Rodgers

10/10 超赞

Mee

满意：清洁度、员工和服务、住宿条件和设施
2023 年 12 月入住 1 晚
Theresa Rodgers GM 于 2023 年 12 月 28 日 的回复
MeeThank you for taking the time to send a review. We appreciate your feedback.

10/10 超赞

David，Dallas Center

满意：清洁度、员工和服务、住宿条件和设施
Not too many close restaurant options but the one restaurant Brazen was pretty good.
2023 年 12 月入住 2 晚
Theresa Rodgers GM 于 2023 年 12 月 11 日 的回复
DavidThank you for taking the time to send a review.We appreciate your feedback.

6/10 一般

Jody

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The hotel was new and staff where nice. The layouts of the rooms were just odd. Theres a narrow entrance with your kitchen then a very compact sleepong area. A TV sticks out on the wall on your way to the bathroom so if you are not pauing attention, you will walk right into it.
2023 年 11 月入住 1 晚
Theresa Rodgers GM 于 2023 年 11 月 27 日 的回复
Jody,Thank you for taking the time to send a review. We appreciate your feedback.

10/10 超赞

Jayne

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Convenient to downtown and restaurants.
2023 年 11 月入住 1 晚
The Staff 于 2023 年 11 月 20 日 的回复
Thank you for taking the time to let us know you enjoyed your stay.

10/10 超赞

Brock

2023 年 11 月入住 1 晚
Theresa Rodgers GM 于 2023 年 12 月 11 日 的回复
BrockThank you for taking the time to send a review.We appreciate your feedback.

8/10 还可以

William Barry

与家人出行
满意：客房舒适度
2023 年 11 月入住 2 晚
Theresa Rodgers 于 2023 年 11 月 15 日 的回复
Thank you for taking the time to send a review. We appreciate your feedback.

8/10 还可以

Mary Jo

2023 年 11 月入住 1 晚
Theresa Rodgers GM 于 2023 年 11 月 11 日 的回复
Thank you for taking the time to send a review. We appreciate your feedback

8/10 还可以

DJ

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
its okay
2023 年 10 月入住 2 晚
Theresa Rodgers GM 于 2023 年 11 月 2 日 的回复
Thank you for taking the time to send your review. We appreciate your feedback.

10/10 超赞

laVonne

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We really enjoyed our stay at Townplace suites. The breakfasts were very good and convenient. The hotel rates were very reasonable. The staff was all very nice and helpful. Our room was very nice and comfortable. Great location to all our activities. This is an excellent overall hotel.
2023 年 10 月入住 2 晚
Theresa Rodgers 于 2023 年 11 月 2 日 的回复
LaVonneThank you for taking the time to send your review. We appreciate your feedback.

10/10 超赞

Heidi

2023 年 10 月入住 1 晚
The Staff 于 2023 年 11 月 20 日 的回复
Thank you for taking time to let us know your stays was good.

10/10 超赞

Katie

与家人出行, 带宠物出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Wish it had a hot tub. Fire pit was nice. Pool hours were great. Walking distance to a few dining options which was nice
2023 年 10 月入住 6 晚
Theresa Rodgers GM 于 2023 年 10 月 16 日 的回复
KatieThank you for taking the time to send a review. We appreciate your feedback.

10/10 超赞

Martin

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Marty's Review
New hotel in excellent condition. Friendly reception and service.
2023 年 10 月入住 1 晚
Theresa Rodgers GM 于 2023 年 10 月 14 日 的回复
MartyThank you for taking the time to send a review. We appreciate your feedback.

10/10 超赞

Cindy

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Clean, modern rooms.
2023 年 10 月入住 1 晚
Theresa Rodgers 于 2023 年 10 月 10 日 的回复
CindyThank you for taking the time to send a review. We appreciate your feedback.

10/10 超赞

Kelly

2023 年 10 月入住 1 晚
Theresa Rodgers 于 2023 年 11 月 2 日 的回复
KellyThank you for taking the time to send your review. We appreciate your feedback.

8/10 还可以

Keith

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
It was nice but the air was only working in the bedroom, not in the main area
2023 年 9 月入住 1 晚
The Staff 于 2023 年 10 月 2 日 的回复
Thank you for responding to the survey. Sorry to hear that the air conditioner wasn't working in the living area. Our maintenance person took care of this issue.We hope to have you stay with us again soon.

10/10 超赞

Federico

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great and friendly staff.
2023 年 9 月入住 2 晚
The Staff 于 2023 年 9 月 5 日 的回复
We are happy that you enjoyed your stay with us at The Towne Place Suites in Dubuque Iowa.We hope to see you again soon.

2/10 糟糕

Sara

Apparently if you book a Marriott hotel through Expedia you are not guaranteed your room. We booked a double queen bed and was given a king bed and needed 2 queens. The lovely manger, who has clearly had customer service training, said it was our issue. So warning if you book a Marriott hotel through Expedia you may find you don’t have the room you need or maybe not a room at all.
2023 年 8 月入住 1 晚
Theresa Rodgers GM 于 2023 年 9 月 1 日 的回复
SaraI apologize the room typed you booked was not available upon check in. Thank you for taking the time to send your review. We appreciate your feedback.

8/10 还可以

Jason

2023 年 8 月入住 1 晚
Theresa Rodgers 于 2023 年 8 月 29 日 的回复
Jasonthank you for taking the time to send a review. We appreciate your feedback.

10/10 超赞

Sally

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 8 月入住 1 晚
Theresa Rodgers 于 2023 年 8 月 29 日 的回复
Thank you for taking the time to send a review. We appreciate your feedback.

2/10 糟糕

Nicole

2023 年 7 月入住 1 晚
Theresa Rodgers GM 于 2023 年 8 月 10 日 的回复
Thank you for taking the time to send a review. We appreciate your feedback

6/10 一般

Mary Jo

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 7 月入住 1 晚
Theresa Rodgers GM 于 2023 年 8 月 10 日 的回复
Thank you for taking the time to send a review. We appreciate your feedback

10/10 超赞

John

2023 年 7 月入住 1 晚
Theresa Rodgers GM 于 2023 年 7 月 22 日 的回复
JohnThank you for taking the time to send a review.We appreciate your feedback.

10/10 超赞

Mary

2023 年 7 月入住 1 晚
Theresa Rodgers GM 于 2023 年 7 月 17 日 的回复
MaryThank you for taking the time to send a review. We appreciate your feedback.

2/10 糟糕

KEVIN

2023 年 7 月入住 1 晚
Theresa 于 2023 年 7 月 11 日 的回复
Kevin,Thank you for taking the time to review your stay. Sorry to see your low rating. If you would let us know of your issues, we can use that as training to ensure better service in the future.

10/10 超赞

Matthew

2023 年 7 月入住 1 晚
Theresa Rodgers GM 于 2023 年 7 月 10 日 的回复
Matthew,Thank you for taking the time to send a review. We appreciate your feedback.

8/10 还可以

真实旅客

满意：员工和服务、住宿条件和设施、客房舒适度
2023 年 6 月入住 1 晚
Theresa Rodgers GM 于 2023 年 6 月 13 日 的回复
Anonymous,Thank you for taking the time to send a review. We appreciate your feedback

10/10 超赞

Mike

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Great place. Good value for the money
2023 年 5 月入住 1 晚
The Staff 于 2023 年 5 月 29 日 的回复
Thank you for responding to the survey. We are pleased to see you had a great stay with us at The Towne Place Suites in Dubuque Iowa. We look forward to seeing you again soon.

10/10 超赞

Logan

2023 年 5 月入住 1 晚
The Staff 于 2023 年 5 月 16 日 的回复
Thank you for answering the survey. We appreciate you taking the time to do so. We hope to see you again soon.

8/10 还可以

heather

团体旅客
满意：住宿条件和设施，清洁度
不满意：服务设施
This hotel did not have a hot tub. The pool states ot is heated, but it is still cold.
2023 年 4 月入住 2 晚
Theresa 于 2023 年 4 月 25 日 的回复
HeatherThank you for taking the time to send a review. We appreciate your feedback.

10/10 超赞

Brian

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 3 月入住 1 晚
The Staff 于 2023 年 4 月 2 日 的回复
Thank you for the review. We are glad to hear you had a good stay with us. We hope to see you again soon.

8/10 还可以

Joseph

与家人出行
满意：清洁度、服务设施、住宿条件和设施
Riverside area is a much nicer area than it used to be--it's clean and charming! This property is walkable to a lot of things to do.
2023 年 3 月入住 1 晚
Theresa Rodgers 于 2023 年 3 月 27 日 的回复
Joseph,Thank you for taking the time to send your review. We appreciate your feedback.

10/10 超赞

deanne

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Nice rooms
2023 年 3 月入住 1 晚
Theresa Rodgers GM 于 2023 年 3 月 4 日 的回复
DeanneThank you for taking the time to send a review. We appreciate your feedback.

8/10 还可以

Danica

满意：清洁度、住宿条件和设施、客房舒适度
不满意：员工和服务
2023 年 2 月入住 2 晚
The Staff 于 2023 年 2 月 28 日 的回复
Thank you for answering the survey. We are happy to see you had a good experience staying with us at theTownePlace Suites in Dubuque Iowa.

8/10 还可以

Joe

满意：住宿条件和设施，员工和服务
Very friendly and accommodating staff- excellent! Room was nice and in good shape, but surfaces were not wiped due and remnants of prior guest’s food remained. Short stay so did not use most amenities. Overall nice stay. Price per night is s little over valued but probably due to being the only hotel in the area.
2023 年 2 月入住 1 晚
Theresa Rodgers GM 于 2023 年 2 月 26 日 的回复
JoeThank you for taking the time to send a review. We appreciate your feedback.

6/10 一般

Nathan

The Staff 于 2023 年 3 月 6 日 的回复
Thank you for your review. We hope that you will visit us again at The Towne Place Suites in Dubuque Iowa.

10/10 超赞

Christopher

2023 年 1 月入住 4 晚
The Staff 于 2023 年 3 月 6 日 的回复
Thank you for your review. We are please to hear you had a great visit with us. We hope to see you again soon.

10/10 超赞

Jennifer

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Awesome stay!
2023 年 1 月入住 1 晚
Theresa Rodgers GM 于 2023 年 1 月 28 日 的回复
Jennifer Thank you for taking the time to send a review. We appreciate your feedback.

8/10 还可以

真实旅客

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 1 月入住 1 晚
Theresa Rodgers 于 2023 年 1 月 18 日 的回复
Thank you for taking the time to send a review. We appreciate your feedback

10/10 超赞

Jennifer

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great stay
The room was great, wish we could have stayed longer! Came in town for me to run the Triple D half marathon. I was beyond impressed that they had oat milk readily available for the non dairy folks (including my ana to milk 8 yr old)
2023 年 1 月入住 1 晚
Theresa Rodgers-GM 于 2023 年 1 月 15 日 的回复
Jennifer,Thank you for the glowing review. We appreciate you taking the time to let us know about your stay.

10/10 超赞

Timothy

与家人出行
满意：员工和服务
Very close to everything we did
2023 年 1 月入住 1 晚
Theresa-gm 于 2023 年 1 月 9 日 的回复
Timothy,Thank you for taking the time to send your review. We appreciate your feedbackTheresa Rodgers