埃森登ALH 集团

"整體感覺很好"

"窗外的景色"

"Very good location closed to Southcross train station with the reasonable fee."

"We checked in the mid day afternoon. The self service was user friendly."

"A cozy place for our family to spend time for resting "

"Te staff there are really nice and helpful."

"飯店地點很好，服務佳！我們預訂一間大雙人床附小廚房的房型，入住時飯店櫃檯人員表示可以幫我們分成兩個單人床，非常貼心！ 小廚房的設備齊全，連洗碗機都有，住在這裡7天6夜，可以去附近超市採買當地食材，自己準備早餐及晚餐，非常開心！"

"地點方便 樓下是free tram zone 性價比高"

"I recently stayed at Windsor Hotel, which boasts a rich history of over 150 years, but unfortunately, my experience was far from satisfactory. Upon our arrival with two large pieces of luggage, we were greeted by a male staff member who promptly walked away to the restroom, showing no interest in assisting us. When we were checking out and walking to the door, the bellboy saw us but chose to walk away to assist other guests with their luggage for a ride in a Mercedes-Benz, leaving us to manage on our own. It’s unclear if he had any advantage in doing so. We ended up putting our luggage back in the car ourselves while navigating several stairs at the entrance. While the female receptionist was helpful, the overall attitude of the staff left much to be desired. The cleanliness of the hotel was also concerning; I found a spider web above the bed, and the windows had clearly gone uncleaned for quite some time. It’s disheartening to see such a historic establishment being let down by its current staff. I hope they can address these issues for future guests. "