Fontein Vacations from $799

Reception staff were fabulous. Helpful and chatty and always pleasant. Room was lovely but there were only two places to hang towels- more hooks for wet things please. The pool policy was always confusing b leaches of needing to accommodate non guests. So we were allowed a drink but couldn’t sit at certain unreserved tables. We had to pay if we wanted a sun lounger with any shade - seemed a unique policy and a bit harsh on guests who didn’t want sunburn. Overall a fabulous hotel which we loved but just need to relax and accommodate hotel guests at the pool better. Staff were lovely and kind at all times

We received a nice upgrade to a suite which was very spacious and had a wonderful view. There was a good selection of restaurants in walking distance and the beach was amazing

The property has good character with its solid marble statues scattered on the grounds and real solid wood mahogany classic furniture inside the rooms. During my recent visit, I stayed in a room that has two levels joined by wooden stairs; the upper level was like a reading/ conversation/ music listening room; and the lower level had a big bathroom with a hugh bathtub in the middle of the floor, a nice bedroom, a study area with desk plus a separate space for the coffee station. Both levels have many windows that provide ample control natural light. The ACs are modern with the silent or sleep option which allows the AC to run totally silent while keeping you cool all night. Management was excellent during my stay. Miguel, the manager, is people centered and does whatever is necessary, immediately, to ensure your stay is comfortable and enjoyable. I enjoyed my stay at the hotel and look forward to my 4th visit.

Susan was very helpful at our arrival and with responding to questions throughout our trip. There's been recent construction on a beach club that has changed the view of the ocean from the advertising in the pictures. Less open ocean and rock and more palm trees, still pretty and tropical. Swimming in the ocean at this property was not something we did during our trip as the ocean was very choppy and turbulent from the weather. You absolutely need to rent a car if staying at this location if you want to go beyond Mambo beach. I would advise this property is best for adults rather than children unless you upgrade to the VIP balcony suites or the Villas. You have to communicate with them in advance that you will need twin beds instead of King size. The villas are at a different location. Make sure to carefully review the description of what is included in the room type you are reserving. The pictures are a mix of all the properties: standard room, balcony room and villa.

The whole resort was clean. Lots of food options near by. The beach at the hotel was fantastic