6/10 一般
Ivan
2024 年 8 月 14 日
满意：清洁度
不满意：员工和服务、住宿条件和设施、客房舒适度
Well,well, well?
Scaffolding blocking the mobility ramp. Had to climb about 8 entrance steps helped by my husband. 8 more steps to reception desk with a broken chair lift. 8steps down again to get the lift to our room. Long walk to our room. Room not spacious.
Breakfast time, supervising member of staff was asked for a mug since I have a hand tremor. I cannot use a cup. She said she had none. My husband said that there were mugs in our room. She told him to go and get one!! Very rude!! This was the worst and most expensive hotel in our holiday of 15 separate stays. Very disappointed.
Ivan
2024 年 8 月入住 1 晚