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"Wow, wow, wow we have just rerurned and there is nothing that we can complain about with this hotel. The location is breath taking, the bungalows are gorgeous with everything you need, and more. Gorgeous linen, comfortable bedding, luxurious toiletries and more, more, more. Hotel grounds beautiful and so well kept by your exceptional gardening team, always smiling and there with a coconut of fresh flowers. The food is exceptional, always fresh and plenty to choose from and akwats served with a smile. Cocktails from the wonderful STANLEY are world class and I'm sure we will see more and more and Stanley and Collins ( another wonderful barman) continue to master their creations. I have to give STANLEY a special mention as nothing, and I mean nothing, was too much trouble and we spent evenings chatting and learned so much about his life and it added something very special to an already amazing holiday. My final special mention goes to beautiful Theresa, always smiling, asking about our day and dancing. From the second she saw us she welcomed us in with a warm hug and served drinks and fresh bitings. The whole team at Neptune Palm are incredible but Stanley and Theresa made our holiday unforgettable and we will be back to see them. If you are wondering whether to book....stop... just book and I can gurantee you will not be disappointed !!! "

"This place does not offer what they advertise. Contact number is not Kenyan. Very poor communication when eventually comtacted. Shared toilet and showeroom - which was unaware of when booking. Room not cleaned during stay and had to request clean towels. Kitchen area poorly maintained. Noisy at times too due to layout."

"Enjoyed my stay. The staff is pleasant and makes the experience superb. There are vendors that solicit once you step off the lodge and onto the beach. The staff does a terrific job of maintaining the privacy when on the property. You will see monkeys, who are approachable for photos, but please do not feed, as they will take this as an invitation to grab all of your food. The monkeys are not intrusive and the staff are ready to shooo the monkeys away, but of you feed them, then you have extended the invitation for them to take your food. Explore the city on a tuk tuk, and enjoy the local culture. While there, I experienced their famous barbershop service which includes a face massage, neck massage and hair wash. Enjoy your stay, sleep well. The bed was fabulous with a thick mosquito net. I didn’t experience many mosquitoes, I was there in early September. As with any all-inclusive, the menu begins to repeat, but I was there for 12 days. The food was delicious. I plan on returning again. "

"This all inclusive resort provided all the amenities to relax after our safari and more! Highly rated cleanliness, beautifully decorated, offering multiple activities for adults & children it also maintained our safety within its gated walls. Though we walked few streets during the day without any incident. Street vendors promote their businesses but no issues."

"The beach location is amazing. The only challenge is getting to and and from Moi International Airport as it is a bit far and sets you back around 60 US dollars one-way. "

"Excellent cleaner of the room. She was very polite and very professional. "

"Enchanting venue, caretaking staff very friendly, sadly let down by a poor shower tbat needs maintenence! The location is tranquil but you do need to leave the place to eat and shop. That said, good value for money and enjoyed the stay."

"Amazing family friendly place for a vacation"

"I had a fantastic stay at Baobab Beach Resort & Spa. The location on Diani Beach is stunning, with white sand and clear water. The staff were friendly and welcoming, and the all-inclusive food and drinks were excellent. The pools were clean, the rooms comfortable, and the whole atmosphere was relaxing. I’d definitely come back and recommend it to anyone looking for a great beach holiday in Kenya."