Beware - we stayed at the property twice this summer. The first time, Shanie reached out the night before asking us to bring a check to pay for the sales tax as according to her, VRBO does not collect taxes - even though this is covered in VRBO clearly in their breakdown. We sent her a copy of the receipt from VRBO showing it was paid and she played it off and said that VRBO said that she needed to send it in. We didn't think much of it at the time and played it off as a simple mistake. She did ask for a review after our stay and we gave a favorable one, despite there being some issues with the property - including cleanliness. We were also given a minimal supplies of a 1/2 roll of toilet paper, two trash bags and two pods to do wash - even though they request to take out the trash and start a load of towels before you leave in the washer. During our communications: Shanie was only polite/nice twice: after we corrected her in the sales tax and when she asked for a positive review in VRBO.
Our second stay: we received no communication during our stay from Shanie asking how things were, etc.. Which is fine, but unusual. Every property we have stayed at during out past 9 years, at least someone reaches out and asks how are things at some point. In addition, we were give less than 15% of a roll of paper towel and one trash bag for the duration of our stay - very limited supplies. We also noticed a slew of cleanliness issues around the home, compared to June and the tear in the screen was larger allowing a continued flow of flies in the home.
At the culmination of our stay Shanie sent a message to us via VRBO stating there was damage to two items in the home. Mind you, we did not do the damage - additionally, there were several items damaged in the home to begin with, so we didn't think much of it - just the status quo for the property. Shanie filed a exobernant amount for the items via the insurance company for the two items. One for a simple metal frame bed which was wobbly during both of our stays and another for a dent in her dishwasher for a complete replacement. All a scam. Essentially she was just waiting to get money out of us - either this stay or the other or both.
So BEWARE: Shanie is a scam artist. DO NOT rent this property. The owner is a pro at the scam game. In addition, she is not the kindness person in communications with us for either stay. Out of 9 years of being on VRBO and our first negative experience.