季节性开放的室外游泳池

关于加利福尼亚希斯皮里亚 - 西大街 I-15 号 6 号汽车旅馆的点评

2 out of 5

点评

7.2

还可以

10 分 - 超赞。413 条好评,共有 1002 条点评" "
8 分 - 还可以。206 条好评,共有 1002 条点评" "
6 分 - 一般。115 条好评,共有 1002 条点评" "
4 分 - 很差。103 条好评,共有 1002 条点评" "
2 分 - 糟糕。165 条好评,共有 1002 条点评" "

7.4/10

清洁度

8.2/10

员工和服务

6.6/10

服务设施

7.0/10

住宿条件和设施

7.2/10

环保

点评

10/10 超赞

Isis

与家人及幼儿出行, 与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Friendly front desk staff, amazing housekeeping. Highly recommended ⭐⭐⭐⭐⭐.
2024 年 5 月入住 1 晚
Motel 6 Team 于 2024 年 5 月 15 日 的回复
Dear Isis, We appreciate you taking the time to leave us a great review for Motel 6 Hesperia West Ca. We will share the great feedback with our team. We look forward to seeing you soon! Warm regards. Motel 6 Team

10/10 超赞

Erica

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Really good hotel to stay in
2024 年 5 月入住 2 晚
Motel 6 Team 于 2024 年 5 月 13 日 的回复
Hello Erica,We are very happy that you have chosen us to serve you. We tried our best in order to make you comfortable like home. Thank you very much for your great review. We hope you will choose us again for your future stay. Sincerely,Motel 6 Team

10/10 超赞

Raygina

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I had such a awesome time......the staff were amazing, caring, understanding and very considerate.....staff were very good company and very helpful. And the rooms and property was clean.....thank you for a amazing and safe stay.....I definitely will be back soon
2024 年 5 月入住 3 晚
Motel 6 Team 于 2024 年 5 月 13 日 的回复
Dear Raygina,Thank you for sharing such a positive review, it means the world to us. I want to thank you again for being a loyal customer and writing these awesome reviews.Motel 6 Hesperia Team

6/10 一般

Muriel

与家人出行
不满意:服务设施
Reasonable rates when in need of a room
2024 年 4 月入住 1 晚
Motel 6 Team 于 2024 年 5 月 13 日 的回复
Dear Muriel, We appreciate you taking the time to leave us a review. We will share the great feedback with our team. We look forward to seeing you soon! Warm regards, Motel 6 Team

10/10 超赞

Erica

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Really like coming to this spot
2024 年 4 月入住 2 晚
Motel 6 Team 于 2024 年 4 月 29 日 的回复
Hi Erica, we appreciate you taking the time to leave us a great review for Motel 6 Hesperia West Ca. We will share the great feedback with our team. We look forward to seeing you soon! Warm regards. Motel 6 Team

2/10 糟糕

Freddie

2024 年 4 月入住 1 晚
Motel 6 Team 于 2024 年 5 月 9 日 的回复
Dear Freddie,We strived to provide the best service to our guest,and on this occasion, we did not exceed your basic expectation. Please allow me an opportunity to make it right. I look forward in hearing from you and looking forward to welcome you at Motel 6 Hesperia West.

10/10 超赞

Bonnie,Las Vegas

与配偶出行, 商务旅客
满意:员工和服务
rooms were ok. they allow pets, and I could smell that our room had had animals previously.
2024 年 4 月入住 1 晚
Motel 6 Team 于 2024 年 4 月 17 日 的回复
Hello Bonnie, We’d like to apologize for falling short. The cleanliness our guests rooms is our highest priority, so rest assured we’re giving this the attention it deserves.

2/10 糟糕

Arrol

不满意:住宿条件和设施
Staff seemed not interested in helping with rowdy and unreasonably loud gues guest
2024 年 4 月入住 1 晚
Motel 6 Team 于 2024 年 4 月 17 日 的回复
Hello Arrol,Thank you for taking the time to give us a review. We’d like to apologize for falling short. Please rest assured we’re giving this the attention it deserves.Motel 6, Team

8/10 还可以

Davonn

Room smelled, and had roaches in it
2024 年 4 月入住 1 晚
Motel 6 Team 于 2024 年 4 月 17 日 的回复
Dear Davonn, We strived to provide the best service to our guest, and on this occasion, we did not exceed your basic expectation. We will share the feedback with our team so we can do better for our loyal guest like you. Please let us know the next time you are in town. We would be happy to issue you a complimentary upgrade to your room. I look forward in hearing from you and looking forward to welcoming you at Motel 6 Hesperia West.

8/10 还可以

Davonn

满意:清洁度
Room had roaches in it
2024 年 4 月入住 1 晚
Motel 6 Team 于 2024 年 4 月 17 日 的回复
Dear Davonn, We strived to provide the best service to our guest, and on this occasion, we did not exceed your basic expectation. We will share the feedback with our team so we can do better for our loyal guest like you. Please let us know the next time you are in town. We would be happy to issue you a complimentary upgrade to your room. I look forward in hearing from you and looking forward to welcoming you at Motel 6 Hesperia West.

8/10 还可以

Stella

与家人及幼儿出行
满意:服务设施
well
2024 年 4 月入住 1 晚
Brand Experience Team 于 2024 年 4 月 16 日 的回复
Hi Stella, Thank you for positively rating your stay!Natalie #Team6

10/10 超赞

Kyiana

2024 年 4 月入住 1 晚
Motel 6 Team 于 2024 年 4 月 27 日 的回复
Dear Kyiana,Thank you for sharing such a positive review, it means the world to us. I want to thank you again for being a loyal customer and writing these awesome reviews.

8/10 还可以

Norman

2024 年 3 月入住 1 晚
Motel 6 Team 于 2024 年 4 月 24 日 的回复
Hi Norman, We appreciate you taking the time to leave us a great review. We will share the great feedback with our team. We look forward to seeing you soon! Warm regards, Motel 6 Team

10/10 超赞

Erika

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Sarah is absolutely amazing!! Thank you for everything you do!
2024 年 3 月入住 4 晚
Motel 6 Team 于 2024 年 4 月 2 日 的回复
Dear Erika, We appreciate you taking the time to leave us a great review for Motel 6 Hesperia West Ca. We will share the great feedback with our team. We look forward to seeing you soon! Warm regards. Motel 6 Team

10/10 超赞

Maisha

与配偶出行
满意:清洁度、员工和服务、服务设施
Respectful clean and quiet
2024 年 3 月入住 1 晚
Motel 6 Team 于 2024 年 3 月 28 日 的回复
Warmest greeting Maisha, We appreciate you taking the time to leave us a great review. We will share the great feedback with our team. We look forward to seeing you soon! Warm regards, Motel 6 Team

10/10 超赞

Evelina

与家人及幼儿出行
满意:清洁度、员工和服务、住宿条件和设施
Great staff Clean and plenty of parking
2024 年 3 月入住 1 晚
Brand Experience Team 于 2024 年 3 月 25 日 的回复
Hi EvelinaWe appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

2/10 糟糕

Juan

不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Smell is Really Bad, linens smell like smoke in non smoking rooms. Floors very sticky and showers with Mold
Brand Experience Team 于 2024 年 3 月 25 日 的回复
Hi Juan,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

4/10 很差

Mitchell,Buckeye

与家人出行
满意:员工和服务
不满意:服务设施
We had 2 rooms one was neat and tidy.The other one smelled of cat urine!I have allergies, so I woke up with itchy watery eyes and had to to spend money on drops.Also the heater rattled every time it came on,so I was up and down all night. It totally ruined my day, mainly cause I had a long drive. ahead of me. Another thing,there wasn't a blow dryer or a coffee maker and no litatutature about the coffee bar in the room,which we did find when were checking out. And there wasn't any shampoo or conditioner. We will be returning to the area later in the year,but we will not be staying there.I have stayed in motel 6 for years from one end of the country to the other and this was my worst experience. The worst part was the smell of cat urine.
2024 年 3 月入住 1 晚
Brand Experience Team 于 2024 年 3 月 25 日 的回复
Hi Mitchell,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

10/10 超赞

Navpreet

满意:清洁度、服务设施、住宿条件和设施
It was clean & nice
2024 年 3 月入住 1 晚
Brand Experience Team 于 2024 年 3 月 25 日 的回复
Hi Navpreet,Thank you for the excellent review! We hope to see you soon.Lilith#Team6

4/10 很差

Aylin

商务旅客
满意:员工和服务
不满意:住宿条件和设施,清洁度
This was the worst hotel stay. I wasn’t expecting much from the pictures but this was my only option available for the day. since I truly just needed a place to have a hot shower for the night. The water NEVER got hot. There are kids crying/running around all night literally 12am-3am which is very sad. In the morning while getting ready for check out. The man in the room across from mine literally got ARRESTED! The police came knocking loudly which was terrifying for a girl staying alone. they stayed in hallway arresting this man causing me not to be able to leave my room for an hour when i was READY to leave that place. Staff was helpful & kind. Place was terrible even after already not expecting much.
2024 年 2 月入住 1 晚
Brand Experience Team 于 2024 年 3 月 11 日 的回复
Hi AylinThanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Lilith#Team6

6/10 一般

Joel

不满意:住宿条件和设施,员工和服务
3rd floor was nothing but smoke! Even though we were suppose to be in non smoking
2024 年 2 月入住 1 晚
claudia 于 2024 年 2 月 22 日 的回复
Good morning, thank you so much for the feedback. We apologize for the inconvenience. Lookin further into the matter it looks like the room you booked for was a smoking room, therefore you were checked into a smoking floor. Thank you for the feedback, once again. Motel 6

6/10 一般

Rhonda

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Bed wasn’t comfortable
2024 年 2 月入住 1 晚
Motel 6 Team 于 2024 年 3 月 28 日 的回复
Greeting Rhonda, Thank you for bringing this matter to our attention. We are sorry that your experience at our Motel did not meet your expectations. Your satisfaction is important to us, and we would like to apologize for the inconvenience caused. We have taken your feedback into consideration and have already made changes to improve our service. We hope you will give us another chance to show what we can do. Thank you for your time and we hope you have a great day. Sincerely, Motel 6 team

8/10 还可以

Tony

2024 年 2 月入住 1 晚
Brand Experience Team 于 2024 年 2 月 22 日 的回复
Hi Tony,Thank you for the excellent rating!! Maz K.#Team6

10/10 超赞

Agustin

满意:清洁度、员工和服务、住宿条件和设施
Really happy with the property the only bad thing was the noise from the top floor it was bad we all need to think about others and respect I personally like to be as quiet as possible And about the property they just need to fix a couple of things here and there but nothing that affects me personally
2024 年 2 月入住 5 晚
Brand Experience Team 于 2024 年 2 月 20 日 的回复
Hi Agustin,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

2/10 糟糕

Fernando

与家人及幼儿出行, 与家人出行, 带宠物出行, 与配偶出行
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
My second time staying here is dirty it smell disgusting
2024 年 2 月入住 2 晚
Brand Experience Team 于 2024 年 2 月 20 日 的回复
Hi Fernando,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 超赞

Antonio

满意:清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 1 晚
Brand Experience Team 于 2024 年 2 月 22 日 的回复
Hi Antonio,Thank you for the amazing rating!! Maz K.#Team6

2/10 糟糕

Latasha

与家人及幼儿出行, 商务旅客
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
I didn't like the room it smelled like pee and smoke and bathroom tub was dirty I will never go there again.
2024 年 2 月入住 1 晚
Nancy Y. 于 2024 年 2 月 13 日 的回复
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

10/10 超赞

Catanya

与家人出行, 团体旅客
满意:清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 2 晚
Nancy Y. 于 2024 年 2 月 15 日 的回复
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 还可以

Ramunda

满意:清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 3 晚
Motel 6 Team 于 2024 年 3 月 28 日 的回复
Dear Ramunda, We appreciate you taking the time to leave us a great review. We will share the great feedback with our team. We look forward to seeing you soon! Warm regards, Motel 6 Team

10/10 超赞

Debra

2024 年 1 月入住 1 晚
Brand Experience Team 于 2024 年 2 月 7 日 的回复
Hi Debra,Thank you for the perfect rating!Lilith#Team6

10/10 超赞

James

满意:清洁度、员工和服务、住宿条件和设施
Good place
2024 年 1 月入住 2 晚
Brand Experience Team 于 2024 年 2 月 6 日 的回复
Hi James,Thank you for the perfect rating!Lilith#Team6

10/10 超赞

James

满意:清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 1 晚
Brand Experience Team 于 2024 年 2 月 7 日 的回复
Hi James,Thank you for the excellent review! Lilith#Team6

8/10 还可以

Teresa

满意:住宿条件和设施,员工和服务
It was okay kind of noise at night
2024 年 1 月入住 2 晚
Brand Experience Team 于 2024 年 2 月 6 日 的回复
Hey Teresa, thanks for taking time to share your review. We appreciate your support.Lilith#Team6

10/10 超赞

Mayra

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Best stay
Loved staying here always book here just didn't like how house keeping was knocking on my door at 930am when check out is at 11 but other than that everything was good as always.
2024 年 1 月入住 1 晚
Brand Experience Team 于 2024 年 1 月 29 日 的回复
Hi Mayra, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

2/10 糟糕

Jennifer

不满意:清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 1 晚
Motel 6 Team 于 2024 年 1 月 19 日 的回复
Hello Jennifer,Thank you for taking the time to give us a review. We’d like to apologize for falling short. Please rest assured we’re giving this the attention it deserves.Motel 6, Team

2/10 糟糕

Brittany,Hesperia

不满意:清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 3 晚
Motel 6 Team 于 2024 年 1 月 19 日 的回复
Hello Brittany,Thank you for taking the time to give us a review. We’d like to apologize for falling short. Please rest assured we’re giving this the attention it deserves.Motel 6, Team

2/10 糟糕

James

与家人及幼儿出行, 与家人出行
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
2024 年 1 月入住 1 晚
Motel 6 Team 于 2024 年 1 月 19 日 的回复
Hello James,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings. Motel6

2/10 糟糕

Allison

2024 年 1 月入住 1 晚
Motel 6 Team 于 2024 年 3 月 28 日 的回复
Hello Allison,Thank you for taking the time to give us a review. We’d like to apologize for falling short. Please rest assured we’re giving this the attention it deserves.Motel 6, Team

2/10 糟糕

Brittany

不满意:清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 1 晚
claudia 于 2024 年 1 月 11 日 的回复
Good evening, we're so sorry you had a bad experience during your stay. We appreciate the feedback and will be having a conversation with the employees. Please feel free to reach out if any questions or concerns. Sincerly, Motel 6 staff

10/10 超赞

Philip

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
What can i say, i had a good stay
2024 年 1 月入住 3 晚
Nancy Y. 于 2024 年 1 月 16 日 的回复
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 超赞

Philip

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 4 晚
Motel 6 Team 于 2024 年 1 月 19 日 的回复
Dear Philip,We appreciate you taking the time to leave us a great review for Motel 6 Hesperia West Ca. We will share the great feedback with our team. We look forward to seeing you soon! Warm regards.

6/10 一般

真实旅客

满意:员工和服务
不满意:客房舒适度,住宿条件和设施
The check in process was easy and quick. The staff was helpful especially in getting extra pillows. However, the bathroom was in need of updating/repair. The shower head was not adjustable, causing water to spray all over the floor. Also if I had needed to use the bath seat, it was loose and unstable.
2023 年 12 月入住 4 晚
Brand Experience Team 于 2024 年 1 月 8 日 的回复
Hi Traveler,Thank you for sharing your feedback with us. We take all guest experiences seriously and appreciate you bringing your concerns to our attention. We value your business and would love the chance to make your next visit with us even better. Please don’t hesitate to come back and stay with us again. We look forward to serving you.Lilith#Team6

10/10 超赞

Garrett

满意:员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚
Motel 6 Team 于 2024 年 1 月 19 日 的回复
Dear Garrett,We appreciate you taking the time to leave us a great review for Motel 6 Hesperia West Ca. We will share the great feedback with our team. We look forward to seeing you soon! Warm regards. Motel 6 Team

10/10 超赞

Philip

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 3 晚
Motel 6 Team 于 2024 年 1 月 19 日 的回复
Dear Philip, We appreciate you taking the time to leave us a great review. We will share the great feedback with our team. We look forward to seeing you soon! Warm regards,

10/10 超赞

Federico

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great experience with motel 6.
Had a very pleasant stay here, very clean and great service from staff. I would recommend this place to anyone it was reasonable for the cost, and it was walking distance to all amenities needed. Satisfied customer.
2023 年 12 月入住 1 晚
Brand Experience Team 于 2023 年 12 月 26 日 的回复
Hi Federico,Thank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

8/10 还可以

Humberto

满意:清洁度、员工和服务、住宿条件和设施
2023 年 11 月入住 1 晚
Motel 6 Team 于 2024 年 1 月 19 日 的回复
Dear Humberto, We appreciate you taking the time to leave us a great review. We will share the great feedback with our team. We look forward to seeing you soon! Warm regards.

8/10 还可以

Michael

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Good value for price.
2023 年 12 月入住 2 晚
Brand Experience Team 于 2023 年 12 月 26 日 的回复
Hi Michael,Thank you for positively rating your stay!Lilith#Team6

6/10 一般

Shelley

带宠物出行, 与配偶出行
满意:员工和服务,清洁度
不满意:住宿条件和设施
The entire time we were there, the tv in the front room where I was working kept turning off every couple of minutes. I always have tv on while I work, and I must have turned in back on at least 20 times in 4 hours. We were at the hotel because our bathroom was being remodeled in our Apt., so instead of staying overnight, we just went home.
2023 年 11 月入住 1 晚
Brand Experience Team 于 2023 年 12 月 7 日 的回复
Hi Shelley,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 超赞

Michelle

与家人及幼儿出行
满意:服务设施
Great
2023 年 11 月入住 1 晚
Motel 6 Team 于 2023 年 11 月 19 日 的回复
Dear Michelle, We appreciate you taking the time to leave us a great review. We will share the great feedback with our team. We look forward to seeing you soon! Warm regards. Motel 6 Team

10/10 超赞

Luisa

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Like Family
Thank you for taking care of us as if we are family.
2023 年 11 月入住 2 晚
Motel 6 Team 于 2023 年 11 月 19 日 的回复
Dear Luisa, We appreciate you taking the time to leave us a review. We will share the great feedback with our team. We look forward to seeing you soon! Warm regards.Motel 6 Team