“I did not see anyone/ employees. I did not know how to get open front door. Another guest told me to use QR code. Luckily my phone works in Florence, the first time (to get second floor access). When I called the hotel again, to reach an employee, my call did not go through. I tried to call via the website and using country code, no luck. I wish I had known prior, about how to access entry into the hotel.”
“I did not see anyone/ employees. I did not know how to get open front door. Another guest told me to use QR code. Luckily my phone works in Florence, the first time (to get second floor access). When I called the hotel again, to reach an employee, my call did not go through. I tried to call via the website and using country code, no luck. I wish I had known prior, about how to access entry into the hotel.”
“Florence - A great place to stay!!!!!!!! the location is extremely convenient, you can reach restaurants, shops and gelato places in 1 min. The room is so pretty, clean and spacious with a huge bed, big toilet, kitchen and living room. Also the staffs are so nice and friendly, they offered help to book restaurant and order flower before we arrived! Love this hotel so much!”
“Florence - A great place to stay!!!!!!!! the location is extremely convenient, you can reach restaurants, shops and gelato places in 1 min. The room is so pretty, clean and spacious with a huge bed, big toilet, kitchen and living room. Also the staffs are so nice and friendly, they offered help to book restaurant and order flower before we arrived! Love this hotel so much!”