8/10 还可以
James
与配偶出行
2025 年 12 月 3 日
满意：清洁度、服务设施、住宿条件和设施
Most things were absolutely excellent, check in was very smooth and efficient, extremely polite staff member looked after us and we were escorted to the lift, which was a different lift to our previous visit so that was useful.
Hotel is absolutely magical, great rooms, really comfortable bed, nice bathroom, plenty of towels...and i managed to get the tv sound in English so Mrs could watch endless repeats of Blue Bloods...better than Spanish TV, which sadly is a low bar.
Checkout also extremely efficient and courteous.
2 points for me - the food menu you can see using the online service is very different to the one posted outside the restaurant...the former has far more choice and the prices are cheaper, so it must be the old version, and it was disappointing to arrive at the restaurant to find some choices we expected were not there, and prices for the remaining items. Also, we booked breakfast at reception for day 2 of our stay, but when we arrived for breakfast there was no record of our booking and the young man did not know what to do, though evebtually it was sorted. Then the coffee was rank rotten (overboiled,not fresh) and the hot food was, well, lukewarm if i am being generous.
2 very small points but over the piece i would say 9+ out of 10, and i look forward to our next visit.
James
2025 年 11 月入住 2 晚
