“Had a wonderful visit here recently and have already booked for next year. Hotel was so clean,staff were friendly and helpful, the suite we stayed in was fabulous and the food in the restaurant was delicious. We felt very relaxed throughout our stay.”
“Fantastic hotel, room was great size, lovely and clean, great WiFi signal. Amazing staff, chatty, friendly & really helpful. Will definitely be back. Highly recommended. ”
“As an older property and with all the difficulties to maintain such a property I feel it has been taken care of very well , it's charming and welcoming, clean a comfortable and the food is great.
We loved our 3 nights and hope to return in the future.”
“Fantastic place, great customer service with the staff but especially David who went above expectations. Friendly, helpful and nothing was too much trouble for him. He is an asset to your team. Well done David. ”
“Having the waterfall just outside the hotel was beautiful! You cant see it, but you can hear it and its amazing.
The only thing that let down this hotel was the hot water. They had been having problems with the water for a few days, and we werent told on arrival. So after being on the road all day we didnt get to have a hot shower. This was an ongoing problem the time we were there.”
“Excellent place to stay.
Everything was detailed and informed prior to arrival.
Clean room with all required amenities provided alongside and an good ensuite bathroom.
Free wifi in property and Functional TV with Freesat TV.”
“The host was friendly helpful and I had an enjoyable stay. Welsh breakfast was delicious and of high quality. Bedroom is spacious and comfortable. It is a bit away from the castle but 10 mins walk from pubs and restaurants so it is quiet at night. Host was helpful in trying to get me a taxi for Sunday which was a bit of a chaos. If I pass by there that would be the place I stay.”
"The view is absolutely beautiful. The overall hygiene was ok, with a small bit of stain on the sheet remaining. However, there was one used instant coffee packaging left, probably due to carelessness of cleaning staff. The worst issue was that the shower was completely not working but the hotel gave us this room knowing that there was a electrical failure for the shower. Although the staff was really polite when we raised this issue in the morning, it does not erase the disappointment at night. The toilet also did not work properly, the flush was extremely weak. There was no way of contacting the hotel at night to sort out the shower issue and the reception runs from 3pm to 6pm instead of 8pm as stated here. Would recommend if those management issues were fixed."