Dear Guest,Our team tries very hard each day to make all our guests relax and enjoy their holiday, and we are so happy to hear that we made this happen for you also. Thank you for sharing your kind comments with us and for taking the time to post your review. Safe travels for now.Sincerely, InterContinental Nha Trang team
Dear Guest,We believe our role is to make as many of our guests as happy as possible, and by reading your comments posted from your recent stay with us, it seems that we did just that. Thank you for sharing your feedback with us and we are truly delighted that you enjoyed your time with us. Thank you.Sincerely,InterContinental Nha Trang team
8/10 还可以
Kit Yee, Kitty
2023 年 12 月 25 日
Kit Yee, Kitty
2023 年 12 月入住 4 晚
Hotel Management 于 2024 年 1 月 18 日 的回复
Dear Kit Yee, Kitty,Thank you so much for your very positive feedback from your stay with us. We are truly delighted that we made your holiday such a happy time. Please come back and visit us again when next you need a beachside holiday. Thank you again.Sincerely,InterContinental Nha Trang team
10/10 超赞
yenming
与家人出行
2021 年 1 月 4 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
very good
yenming
2020 年 12 月入住 2 晚
10/10 超赞
真实旅客
2020 年 1 月 20 日
真实旅客
2020 年 1 月入住 2 晚
Guest Relations Manager. 于 2020 年 2 月 7 日 的回复
Dear valued guest , Warmest greetings from InterContinental Nha Trang and thank you for taking the time to share your feedback with us. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Again thank you and hope to welcome you back soon in your next trip to Nha Trang. Best Regards,
10/10 超赞
真实旅客
2019 年 12 月 21 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2019 年 12 月入住 1 晚
Guest Relations Manager. 于 2019 年 12 月 23 日 的回复
Dear valued guest,
Warmest greetings from InterContinental Nha Trang and thank you for taking the time to share your feedback with us.
Thank you again for choosing InterContinental Nha Trang and hope to welcome you back soon in your next trip to Nha Trang.
Best Regards,
Dear Karl,
Warmest greetings from InterContinental Nha Trang and thank you for taking the time to share your feedback with us. We are so happy to know how much you enjoyed your stay experience. Our property and passionate colleagues are very deserving of your praise and I will share your kind words to them.
Again thank you and hope to welcome you back soon in your next trip to Nha Trang.
Best Regards,
10/10 超赞
真实旅客
2019 年 10 月 14 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
真实旅客
2019 年 10 月入住 3 晚
Guest Relations Manager. 于 2019 年 10 月 23 日 的回复
Dear valued guest,
Thank you for your feedback. Hope to welcome you back soon in your next trip to Nha Trang.
Best regards,
10/10 超赞
Ching Ting
2019 年 10 月 10 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Ching Ting
2019 年 10 月入住 3 晚
Guest Relations Manager. 于 2019 年 10 月 23 日 的回复
Dear Ching Ting,
Thank you for your feedback. Hope to welcome you back soon in your next trip to Nha Trang.
Best regards,
8/10 还可以
ChunHei
2019 年 9 月 20 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
ChunHei
2019 年 9 月入住 3 晚
Luu Gia (Mr.) Duty Manager. 于 2019 年 9 月 22 日 的回复
Dear Mr/Ms ChunHei,
Thank you for your wonderful feed back about your stay with us.
We look forward to welcome you back at our Hotel !
Thank you and best regards .
10/10 超赞
HEI MAN
2019 年 9 月 19 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
方便舒適
洒店早餐好食多選擇,地點十分方便
HEI MAN
2019 年 9 月入住 2 晚
Guest Relations Manager. 于 2019 年 10 月 23 日 的回复
Dear HEI MAN, Warmest greetings from InterContinental Nha Trang and thank you for your kind feedback. We are glad to hear that you enjoyed the stay. Hope to welcome you back soon in your next trip to Nha Trang. Best Regards,
10/10 超赞
真实旅客
2019 年 8 月 27 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
真实旅客
2019 年 8 月入住 2 晚
Guest Relations Manager. 于 2019 年 8 月 28 日 的回复
Thank you for your feedback. Hope to welcome you back soon in your next trip to Nha Trang.
Best Regards,
6/10 一般
真实旅客
2019 年 7 月 15 日
真实旅客
2019 年 7 月入住 3 晚
Guest Relations Manager. 于 2019 年 7 月 15 日 的回复
Thank you for your feedback.
10/10 超赞
真实旅客
2019 年 7 月 10 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
真实旅客
2019 年 7 月入住 2 晚
Sergey Zakharov (Mr.) 于 2019 年 7 月 10 日 的回复
Dear Anonymous,
Thank you for your feedback about the stay with us.
Hope to welcome you back at "InterContinental Nha Trang" Hotel on nearest future.
Thank you and best regards,
Sergey Zakharov (Mr.)
Guest Relations Manager
8/10 还可以
真实旅客
2019 年 6 月 28 日
满意:客房舒适度,住宿条件和设施
真实旅客
2019 年 6 月入住 3 晚
Guest Relations Manager. 于 2019 年 7 月 1 日 的回复
Thank you for your feedback. Hope to welcome you back soon in your next trip to Nha Trang.
Best Regards,
10/10 超赞
sukyLee,hong kong
与配偶出行
2019 年 6 月 11 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
very well located, near the beach, many choices of breakfast and delicious, even expeniture in hotel is reasonable and not expensive. Room is spacious and tidy,.
sukyLee
2019 年 6 月入住 4 晚
Guest Relations Manager. 于 2019 年 6 月 12 日 的回复
Dear sukyLee,
Thank you for taking the time to share your feedback regarding your stay with us. We are happy to hear that you enjoyed the stay and dine experience.
Hope to welcome you back soon in your next trip to Nha Trang.
Best,
8/10 还可以
Sanchia,香港
团体旅客
2019 年 5 月 26 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
My friend and I stayed in spacious twin bed room with stunning sea view. Like the bath room design with moveable doors.
Just found swimming pool wasn’t big and the beach in fact not very private which have to walked from hotel passing through public street to get there. It was my first time put on bathrobe walked on street!
Still a nice and pleasant stay!
Sanchia
2019 年 5 月入住 2 晚
Guest Relations Manager 于 2019 年 5 月 28 日 的回复
Dear Sanchia,
Thank you for taking the time to share about your experience regarding your stay with us. We're glad to hear that you enjoyed the stay. We hope you also enjoyed the time at the beautiful beach of Nha Trang. Sorry that we do not have the ability to make the beach privatized. However should your travel plans bring you back to Nha Trang, there are a number of very private beaches along the coast line to enjoy and we would be very happy to share these with you via our concierge team.
Thank you again for choosing InterContinental Nha Trang. If you need help, please contact us directly at anh.daoaihoai@ihg.com.
Sincerely,
10/10 超赞
真实旅客
2019 年 5 月 26 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
地点方便,有私人沙灘,早餐自助餐十分豐富, 海景房見到日出。
真实旅客
2019 年 5 月入住 3 晚
Guest Relations Manager. 于 2019 年 5 月 28 日 的回复
Dear valued guest,
Thank you for taking the time sharing your experience with us. We're glad to hear that you enjoyed the stay. We hope to welcome you back again soon in your next trip to Nha Trang.
Best regards,
8/10 还可以
真实旅客
2019 年 5 月 3 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
真实旅客
2019 年 4 月入住 6 晚
Anh Dao, 于 2019 年 5 月 7 日 的回复
Dear valued guest,
Thank you for taking the time to share your feedback regarding your recent stay with us. We’re so happy that you had a great experience! Hope to host you again soon in your next trip to Nha Trang.
Best regards,
8/10 还可以
CHI KIN
2019 年 4 月 20 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
CHI KIN
2019 年 4 月入住 4 晚
Anh Dao. Digital Marketing Manager 于 2019 年 4 月 22 日 的回复
Dear CHI KIN,
Thank you for taking the time to tell us about your experience at InterContinental NHA TRANG.
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience.
Hope to host you again soon in your next trip to Nha Trang.
Best regards,
10/10 超赞
D
团体旅客
2019 年 4 月 5 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice staff, excellent breakfast, perfect sea view. In the future must stay in here again!
D
2019 年 3 月入住 3 晚
Anh Dao. Digital Marketing Manager 于 2019 年 4 月 5 日 的回复
Thank you for taking the time to share your feedback regarding your recent stay with us. We’re so happy you had a great experience! Hope to host you again soon in your next trip to Nha Trang.
Best regards,
8/10 还可以
My le
2019 年 4 月 1 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
My le
2019 年 3 月入住 1 晚
Duy Phan 于 2019 年 4 月 2 日 的回复
Dear My Le,
Thank you for taking the time to share your feedback regarding your recent stay with us, we’re so happy you had a great experience!
Best regards,
Duy Phan
Digital Manager
10/10 超赞
Suju
2019 年 2 月 14 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Suju
2019 年 2 月入住 4 晚
Duy Phan 于 2019 年 2 月 15 日 的回复
Dear Suju,
Thank you for taking the time to share your feedback regarding your recent stay with us, we’re so happy you had a great experience!
Best regards,
Duy Phan
Digital Manager
10/10 超赞
Wing Sze
2019 年 1 月 17 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Wing Sze
2019 年 1 月入住 3 晚
Duy Phan 于 2019 年 1 月 18 日 的回复
Dear Wing Sze,
Thank you for taking the time to share your feedback regarding your recent stay with us, we’re so happy you had a great experience!
Best regards,
Duy Phan
Digital Manager
10/10 超赞
真实旅客
2018 年 12 月 28 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2018 年 12 月入住 7 晚
Duy Phan 于 2019 年 1 月 2 日 的回复
Dear valued guest,
Thank you for taking the time to share your feedback regarding your recent stay with us, we’re so happy you had a great experience!
Best regards,
Duy Phan
Digital Manager
8/10 还可以
Hoi Yan Edith
2018 年 12 月 5 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
早餐美味,多元化
Hoi Yan Edith
2018 年 11 月入住 2 晚
Duy Phan 于 2018 年 12 月 7 日 的回复
Dear Hoi Yan Edith,
Thank you for taking the time to share your feedback regarding your recent stay with us, we’re so happy you had a great experience!
Best regards,
Duy Phan
Digital Manager
10/10 超赞
HW,Hong Kong
2018 年 12 月 4 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
工作人員專業,客房整齊清潔,在酒店住了七天和老公慶祝生日,酒店客房部和餐飲部都送上蛋糕,非常感謝。唯獨覺得泳池有點奇怪,也很不自在。住了七天到最後一天要在Late check out 個半小時竟被拒絕?
HW
2018 年 11 月入住 7 晚
Duy Phan 于 2018 年 12 月 6 日 的回复
Dear HW,
Thank you for taking the time to share your feedback regarding your recent stay with us, we’re so happy you had a great experience!
Best regards,
Duy Phan
Digital Manager
10/10 超赞
CHIEN HEN
2018 年 11 月 17 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
飯店設施很棒,景色很美
CHIEN HEN
2018 年 11 月入住 2 晚
Duy Phan 于 2018 年 11 月 19 日 的回复
Dear CHIEN HEN,
Thank you for taking the time to share your feedback regarding your recent stay with us, we’re so happy you had a great experience!
Best regards,
Duy Phan
Digital Manager
10/10 超赞
真实旅客
2018 年 11 月 16 日
真实旅客
2018 年 11 月入住 3 晚
Duy Phan 于 2018 年 11 月 19 日 的回复
Dear valued guest,
Thank you for taking the time to share your feedback regarding your recent stay with us, we’re so happy you had a great experience!
Best regards,
Duy Phan
Digital Manager
8/10 还可以
Kar Chun
2018 年 11 月 15 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
The staff are helpful and kindness. The breakfast are great.
Kar Chun
2018 年 11 月入住 1 晚
Duy Phan 于 2018 年 11 月 15 日 的回复
Dear Kar Chun,
Thank you for taking the time to share your feedback regarding your recent stay with us, we’re so happy you had a great experience!
Best regards,
Duy Phan
Digital Manager
10/10 超赞
chien yi
2018 年 11 月 10 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Good choice when you come to NhaTrang
A wonderful experience!
chien yi
2018 年 11 月入住 1 晚
Duy Phan 于 2018 年 11 月 12 日 的回复
Dear chien yi,
Thank you for taking the time to share your feedback regarding your recent stay with us, we’re so happy you had a great experience!
Best regards,
Duy Phan
Digital Manager
8/10 还可以
Kar Chun
2018 年 11 月 10 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Globally are good.
The staff are helpful and kindness. We can check in earlier.
Kar Chun
2018 年 11 月入住 1 晚
Duy Phan 于 2018 年 11 月 12 日 的回复
Dear Kar Chun,
Thank you for taking the time to share your feedback regarding your recent stay with us, we’re so happy you had a great experience!
Best regards,
Duy Phan
Digital Manager
10/10 超赞
Pok Yi
2018 年 11 月 2 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Pok Yi
2018 年 10 月入住 4 晚
Duy Phan 于 2018 年 11 月 5 日 的回复
Dear Pok Yi,
Thank you for taking the time to share your feedback regarding your recent stay with us, we’re so happy you had a great experience!
Best regards,
Duy Phan
Digital Manager
8/10 还可以
真实旅客
2018 年 11 月 1 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Everything is good ..except the noise from outside
Our room was at the 6/f, however, the noise at the main street kept us awake at the midnight. We could not sleep well for the whole stay even though the windows were locked.
Food in the breakfast buffet were similar every day, and quite crowded as if we were at the food court.
Overall, the staff were nice, helpful and efficient, could communicate in English.
真实旅客
2018 年 10 月入住 2 晚
Duy Phan 于 2018 年 11 月 5 日 的回复
Dear valued guest,
Thank you for taking the time to share your feedback regarding your recent stay with us.
Best regards,
Duy Phan
Digital Manager
Dear Cecilia,
Thank you for taking the time to share your feedback regarding your recent stay with us, we’re so happy you had a great experience!
Best regards,
Duy Phan
Digital Manager
8/10 还可以
Lai Ying
2018 年 10 月 17 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Lai Ying
2018 年 10 月入住 2 晚
Duy Phan 于 2018 年 10 月 18 日 的回复
Dear Lai Ying,
Thank you for taking the time to share your feedback regarding your recent stay with us, we’re so happy you had a great experience!
Best regards,
Duy Phan
Digital Manager
10/10 超赞
CHEN YI
2018 年 10 月 11 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
My only choice hotel if come back to Nha Trang
Great location to access Nha Trang landmarks and the beach. Must chose the oceanview room, me and my family enjoyed the fantastic view a lot. Also the big bathtub!!
The hotel pool is also nice but somehow the wind is very strong when we stay. My 5 yrs daughter had a great time in kid's club with the yang lady who worked there. She is so nice to help make the hair and the nail for my daughter and play with her.
CHEN YI
2018 年 10 月入住 2 晚
Duy Phan 于 2018 年 10 月 29 日 的回复
Dear CHEN YI,
We love to hear such terrific guest feedback, I am so happy to know how much you enjoyed your stay experience. Our property and passionate colleagues are very deserving of your praise and I will share your kind words to them.
Many thanks again, we are at your service to provide anything you need and hope you will return again soon.
Best regards,
Duy Phan
Digital Manager
Dear Tang,
Thank you for your wonderful review and the outstanding compliments of our hotel. However, on behalf of the team, I am so sorry that you were affected by the mentioned inconvenience.
I have addressed this with the management team as we are constantly working to make improvements on the quality improvement wherever possible. Our team appreciate your candid feedback that we will be sure to address.
We are happy to have hosted you and hope you will stay with us again on your next visit to Nha Trang.
Best regards,
Duy Phan
Digital Manager
Dear valued guest,
Thank you for taking the time to share your feedback regarding your recent stay with us, we’re so happy you had a great experience!
Best regards,
Duy Phan
Digital Manager
8/10 还可以
真实旅客
2018 年 7 月 21 日
满意:员工和服务、住宿条件和设施、客房舒适度
stunning sea view
The rooms overlooked the sea.
The oysters served in the dinner buffet were not so fresh.
真实旅客
2018 年 7 月入住 2 晚
Duy Phan 于 2018 年 7 月 23 日 的回复
Dear valued guest,
Thank you for your wonderful review and the outstanding compliments of our hotel. However, on behalf of the team, I am so sorry that you were affected by the mentioned inconvenience.
I have addressed this with the management team as we are constantly working to make improvements on the quality improvement wherever possible. Our team appreciate your candid feedback that we will be sure to address.
We are happy to have hosted you and hope you will stay with us again on your next visit to Nha Trang.
Best regards,
Duy Phan
Digital Manager
10/10 超赞
selina
2018 年 7 月 2 日
满意:员工和服务、住宿条件和设施、客房舒适度
selina
2018 年 6 月入住 5 晚
Duy Phan 于 2018 年 7 月 3 日 的回复
Thank you, Selina for choosing to stay with us and giving us your feedback. We hope to welcome you again soon.
Thank you,
Duy Phan - Digital Manager
8/10 还可以
Chan
2018 年 6 月 7 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
早餐豐富好吃😋酒店員工親切有禮👍相對其他酒店較少大陸客人,也較清靜😎
Chan
2018 年 5 月入住 2 晚
Duy Phan 于 2018 年 6 月 8 日 的回复
Dear Chan,
Thank you for taking the time to share your feedback regarding your recent stay with us, we’re so happy you had a great experience!
Best regards,
Duy Phan
Digital Manager
10/10 超赞
Au Yeung
2018 年 5 月 29 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Au Yeung
2018 年 5 月入住 7 晚
Duy Phan 于 2018 年 5 月 30 日 的回复
Dear Au Yeung,
We love to hear such terrific guest feedback, I am so happy to know how much you enjoyed your stay experience. Our property and passionate colleagues are very deserving of your praise and I will share your kind words to them.
Many thanks again, we are at your service to provide anything you need and hope you will return again soon.
Best regards,
Duy Phan
Digital Manager
8/10 还可以
Lok,Hong Kong
2018 年 3 月 22 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
beautiful hotel and great location
I have stayed there for 3 nights. The ocean view and the location are great. The staff are friendly and helpful. Yet the basic daily essentials like tooth brush, tooth paste, and shower caps are not provided until you made the request and took a long time to send to your room. Housekeeping was not up to standard. As 2 persons stayed in the room, everything should be provided in 2 sets instead of one. Tea bags won't be refilled after consumption too.
Lok
2018 年 3 月入住 3 晚
Duy Phan 于 2018 年 3 月 26 日 的回复
Dear Lok,
Thank you for your wonderful review and the outstanding compliments of our hotel. However, on behalf of the team, I am so sorry that you were affected by the mentioned inconvenience.
I have addressed this with the management team as we are constantly working to make improvements on the quality improvement wherever possible. Our team appreciate your candid feedback that we will be sure to address.
We are happy to have hosted you and hope you will stay with us again on your next visit to Nha Trang.
Best regards,
Duy Phan
Digital Manager
8/10 还可以
ESTHER LAI HAR
2018 年 3 月 13 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
ESTHER LAI HAR
2018 年 3 月入住 1 晚
Duy Phan 于 2018 年 3 月 14 日 的回复
Dear ESTHER LAI,
Thank you for taking the time to share your feedback regarding your recent stay with us, we’re so happy you had a great experience!
Best regards,
Duy Phan
Digital Manager
10/10 超赞
Eric,Hong Kong
2018 年 2 月 19 日
满意:清洁度、员工和服务、客房舒适度
不满意:住宿条件和设施
The location of this hotel is excellent. The staff have displayed quality of international services standard. The room and general impression has met the similar standard of Intercontinental situated overseas. It's a pitty that breakfast wasn't included to make any comment for. However, the convenience of this location justify this.
Eric
2018 年 1 月入住 2 晚
Duy Phan 于 2018 年 2 月 26 日 的回复
Dear Eric,
We love to hear such terrific guest feedback, I am so happy to know how much you enjoyed your stay experience. Our property and passionate colleagues are very deserving of your praise and I will share your kind words to them.
Many thanks again, we are at your service to provide anything you need and hope you will return again soon.
Best regards,
Duy Phan
Digital Manager
Dear valued guest,
Thank you for taking the time to share your feedback regarding your recent stay with us, we’re so happy you had a great experience!
Best regards,
Duy Phan
Digital Manager
Dear moon,
We love to hear such terrific guest feedback, I am so happy to know how much you enjoyed your stay experience. Our property and passionate colleagues are very deserving of your praise and I will share your kind words to them.
Many thanks again, we are at your service to provide anything you need and hope you will return again soon.
Best regards,
Duy Phan
Digital Manager
10/10 超赞
Jane,HK
2017 年 12 月 26 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent location with good service and nice food
Intercontinental hotel located at the city’s center, convenient to everywhere. Nice foods at Coasta Food restaurant. It is an ideal place for holiday org retreat. Room with seaview recommended.
Jane
2017 年 12 月入住 4 晚
Duy Phan 于 2017 年 12 月 29 日 的回复
Dear Jane,
We love to hear such terrific guest feedback, I am so happy to know how much you enjoyed your stay experience. Our property and passionate colleagues are very deserving of your praise and I will share your kind words to them.
Many thanks again, we are at your service to provide anything you need and hope you will return again soon.
Best regards,
Duy Phan
Digital Manager
10/10 超赞
YU LEUNG
2017 年 12 月 16 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
YU LEUNG
2017 年 12 月入住 2 晚
Jayden 于 2017 年 12 月 18 日 的回复
Dear Yu Leung,
We love to hear such terrific guest feedback, I am so happy to know how much you enjoyed so many of the stay experience. Our property and passionate colleagues are very deserving of your praise and I will share your kind words to them.
Many thanks again, we are at your service to provide anything you need and hope you will return again soon.
Best regards,
Duy Phan
Digital Manager