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“Amazing hotel. Staff are exceptionally friendly and helpful. Hotel room is comfortable and has a beautiful view of the ocean. ”

“海景房很开阔，服务很棒，海滩与夜市随时出入。”

“Arrived pier at 12:00. Got in room at 2:00pm. Toilets not flush properly. No full size mirrors. Everything else was good. My family enjoyed the stay. ”

“For this hotel you have to choose the executive building (new building) instead of the deluxe, which is very small and old. I had to just pay and upgraded my family to a one bedroom suite at the new wing, not going to stay in a 80’s looking congested room. As with everything else, service and VN standard and access into the island is very well arranged. The stars are for the deluxe room (old wing); the one bedroom grand suite which we paid for later on was perfect ”

“room without window, not clean up one day, open toilet no privacy. very noise every morning”

“整體的住宿體驗是好的，休閒設施很多，環境讓人放鬆，但是有幾個問題： 1.枕頭太軟，第二天已經更換 2.廁所的吊衣架不知是油漆未乾還是什麼其他原因，把泳衣吊在上面等待乾燥，竟然有污漬留在泳衣上，無法洗掉 3.退房時耗費太多時間，3間房竟需費時25分鐘”

“深夜のフライトのための休憩として利用した。スタッフの英語が訛りすぎていて意思の疎通が難しかった。施設は外観に比べて中身は全体的に物足りない感じ。 キッズクラブは広く、子どもは大満足していたが電気がついておらず薄暗かった。 またキッズクラブまで歩いて行くには遠くバギーでの移動を頼む必要あり。 だが、部屋からのオーシャンビューが非常に美しく、これには感動した。 また近所の韓国料理の店がとても美味しかった。無料送迎バスで空港まで送ってもらった。”

“I am pretty satisfied of this stay in Intercontinental Nha Trang. However, as a five starred group hotel, there are some improvements need to be noted. Overall, very good for sure.”

“Air condition in the room is noisy. ”

“The property is dated, and the property felt like an old hotel.”

“小朋友在kidsdom 嘅體驗好滿意，也有很多給小朋友的活動👍 員工親切有禮。 別墅內的地方很大，乾淨整潔，設備也充足。 有機場接送巴，也有免費車到市區和碼頭，非常好。 唯一缺點就是太少大人方面的體驗活動。 商店也只有一小間。 希望可以增加水上活動，例如香蕉船呀，小朋友的游泳設施等。 整體體驗好滿意！ 下次有機會亦會再次入住，也會推介給朋友👍👍”

“Too crowded for breakfast!”

“选择这个酒店就是因为顶楼的泳池 的确没有失望 但是酒店两点才能入住确实有点不方便 订酒店看了很久没有提示“无窗” 所以看到房间没有窗户很失望 其余都很不错 服务态度也很好 尤其是门口的大叔 每次见到我们都会笑 很亲切打招呼”

“I recently stayed at Hyatt Regency Nha Trang and, unfortunately, my experience did not meet the standards I expect from a five-star Hyatt property. Overall, the service was inconsistent and the customer service was only average. The most disappointing experience occurred during breakfast. My family and I were waiting in line and had arrived before two other groups. However, the staff seated both of those groups ahead of us without any explanation or acknowledgment. This made us feel overlooked……